Food is always hot to order and fresh, great customer service. Barnesville location should take notes on how the zebulon location is ran because it is severely lacking.
Food: 5
Service: 5
Carrie Truax
Picture it, your Mom is in ICU on a ventilator. You haven't been home in 2 weeks. You take a chance and head home on a Friday night. You're going by your FAVORITE chicken place and LOVE the chicken dumplings, so you stop. The order: 2 orders of dumplings and 4 grilled chicken tenders. You go straight home, in Thomaston, and get nestled in to watch boxing, snuggle your pup, and everyone gets to eat! The top order of dumplings melted the bottom order of dumplings lid. Then you realize the first order of dumplings was really all that was left. So, they divided it into two orders and either added water or broth to stretch it out. It wasn't fit for our pup or any beast. We were angry, disgusted, and emotional because we've been through enough and needed a hot meal in our tummies. The grilled chicken was assaulted, I mean salted to death. We just didn't have the energy or brain power to call anyone. It was late, and that meant we had to go out again and get another dinner. We are beyond disappointed and upset that ANYONE thought this was a good choice to serve someone. Please have properly trained staff who genuinely care about serving people only the best and safely handled, cooked food. We may not ever return to our favorite chicken spot.
Edit to add after owner's reply: my Mom is fighting for her life. I decided that you and our community need to know what our experience was here because talking is too hard sometimes. My oxygen helps me greatly, but it's especially a struggle now. I hope you can reassure all of us that this particular service and food is not your norm and that you'll actually address this with your staff. As you know, one bad experience (followed by a disappointing response) is all it takes to change someone's mind. We appreciate you and your restaurant, but some things are unacceptable. You know it, and I know it. Help make it right without needing my phone call.
Atmosphere: 2
Food: 1
Service: 1
Kenneth Spradlin
We always get the best food and service. The people are always pleasant and greet you with a smile. The chicken strips are amazing and so is the slaw. Great people, Great food, and Great prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Okra, French Fries, Buffalo Chicken, Fried Chicken
Austin Holtapp (Olympia)
Absolutely the best. Very nice atmosphere and great service. The food was phenomenal
Atmosphere: 5
Food: 5
Service: 5
Gary Cindrick
Way too expensive! A salad with chicken is now over 12 dollars! Service sucks because there's nothing but teenagers that don't care if the order is right.
Atmosphere: 1
Food: 4
Service: 1
Jenna Marie Carter
Livers so salty couldn't eat them. Okra and fries no seasoning at all. Didn't receive all our items.
Atmosphere: 4
Food: 1
Service: 1
Douglas Turner
I would advise never to go between 8-9 pm (closes at 9). I've had a few good meals here, seems all they have late are left over fried chicken that's tough and almost impossible to chew, and left over fries (I asked for fried okra but they said all they had were fries). When I go somewhere that this happens, I generally never return as a customer. I get that you have high-schoolers working and they want to go home at 9, but you should leave one fry vat open, and one side of the grill hot.
Katelyn Fuller
We picked up fish sandwiches from Big Chic today. BEST Fish sandwich ever! So delicious ?
Zabdi Wormley
The best chicken around in Zebulon and Barnesville. The only chicken that's good when reheated.never dry. Worth the money.
Very disappointed today. I have gone here multiple times previously and gotten a dark meat special with two legs instead of the leg and thigh. I have even gone times where they told me they were completely out of legs and could only give me thighs which was fine, I took what was available. However, today going through the drive-thru the two ladies explain to me that they could not give me two legs even though they indeed HAD legs in store. They said "Because we are low on legs, We cannot give you two legs. We have to give you a leg and a thigh". I'm not concerned with a customer that MIGHT want those legs later that day like I did so many times, but if you HAVE LEGS then I should be able to buy them. *Needless to say I'll be eating my dinner somewhere else tonight. I'm glad whoever's running the show there decided to risk an Absolute profit on a Possible profit. ✌️
Recommended dishes: Chicken Sandwich, Breast, French Fries, Fried Chicken
Tim Rockwell
Friendly people making sure you get what you want.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Matt
We have eaten here for 6 years. But the crowd they have working here now is horrible. We'll not be back. I wouldn't be surprised if this place closes soon !
Food is always hot to order and fresh, great customer service. Barnesville location should take notes on how the zebulon location is ran because it is severely lacking.
Food: 5
Service: 5
Picture it, your Mom is in ICU on a ventilator. You haven't been home in 2 weeks. You take a chance and head home on a Friday night. You're going by your FAVORITE chicken place and LOVE the chicken dumplings, so you stop. The order: 2 orders of dumplings and 4 grilled chicken tenders. You go straight home, in Thomaston, and get nestled in to watch boxing, snuggle your pup, and everyone gets to eat! The top order of dumplings melted the bottom order of dumplings lid. Then you realize the first order of dumplings was really all that was left. So, they divided it into two orders and either added water or broth to stretch it out. It wasn't fit for our pup or any beast. We were angry, disgusted, and emotional because we've been through enough and needed a hot meal in our tummies. The grilled chicken was assaulted, I mean salted to death. We just didn't have the energy or brain power to call anyone. It was late, and that meant we had to go out again and get another dinner. We are beyond disappointed and upset that ANYONE thought this was a good choice to serve someone. Please have properly trained staff who genuinely care about serving people only the best and safely handled, cooked food. We may not ever return to our favorite chicken spot.
Edit to add after owner's reply:
my Mom is fighting for her life. I decided that you and our community need to know what our experience was here because talking is too hard sometimes. My oxygen helps me greatly, but it's especially a struggle now. I hope you can reassure all of us that this particular service and food is not your norm and that you'll actually address this with your staff. As you know, one bad experience (followed by a disappointing response) is all it takes to change someone's mind. We appreciate you and your restaurant, but some things are unacceptable. You know it, and I know it. Help make it right without needing my phone call.
Atmosphere: 2
Food: 1
Service: 1
We always get the best food and service. The people are always pleasant and greet you with a smile. The chicken strips are amazing and so is the slaw. Great people, Great food, and Great prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Okra, French Fries, Buffalo Chicken, Fried Chicken
Absolutely the best. Very nice atmosphere and great service. The food was phenomenal
Atmosphere: 5
Food: 5
Service: 5
Way too expensive! A salad with chicken is now over 12 dollars! Service sucks because there's nothing but teenagers that don't care if the order is right.
Atmosphere: 1
Food: 4
Service: 1
Livers so salty couldn't eat them. Okra and fries no seasoning at all. Didn't receive all our items.
Atmosphere: 4
Food: 1
Service: 1
I would advise never to go between 8-9 pm (closes at 9). I've had a few good meals here, seems all they have late are left over fried chicken that's tough and almost impossible to chew, and left over fries (I asked for fried okra but they said all they had were fries). When I go somewhere that this happens, I generally never return as a customer. I get that you have high-schoolers working and they want to go home at 9, but you should leave one fry vat open, and one side of the grill hot.
We picked up fish sandwiches from Big Chic today. BEST Fish sandwich ever! So delicious ?
The best chicken around in Zebulon and Barnesville. The only chicken that's good when reheated.never dry. Worth the money.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Okra, Buffalo Chicken, Wings, Fried Chicken
Very disappointed today.
I have gone here multiple times previously and gotten a dark meat special with two legs instead of the leg and thigh. I have even gone times where they told me they were completely out of legs and could only give me thighs which was fine, I took what was available.
However, today going through the drive-thru the two ladies explain to me that they could not give me two legs even though they indeed HAD legs in store. They said "Because we are low on legs, We cannot give you two legs. We have to give you a leg and a thigh".
I'm not concerned with a customer that MIGHT want those legs later that day like I did so many times, but if you HAVE LEGS then I should be able to buy them. *Needless to say I'll be eating my dinner somewhere else tonight.
I'm glad whoever's running the show there decided to risk an Absolute profit on a Possible profit. ✌️
Atmosphere: 2
Service: 2
Restaurantji Recommends
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Always good and fresh. Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Breast, French Fries, Fried Chicken
Friendly people making sure you get what you want.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
We have eaten here for 6 years. But the crowd they have working here now is horrible. We'll not be back. I wouldn't be surprised if this place closes soon !
Atmosphere: 3
Food: 3
Great little place to pick up some lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
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