Very bad attention. I placed an online order for $95, the receipt said it would be ready at 11:35 am, I arrived at the store at 11:45. I asked the seller about my order and he told me with a bad attitude that he didn't have any order with my name on it and that I should go to another location because it hadn't been there. I went out to my car and sat down to look for the costumer service number and it was disconnected. I went into the store again to ask him for the customer service number and he told me I already have your order, take a seat wait because I have to place it... more than 5 customers passed by and he attended to them, leaving me waiting more than 20 minutes to deliver my order. There were only 8. I am a business owner and I will never allow an employee of mine to treat a customer disparagingly. The attention should be in the order of arrival. If my order was already late, the most logical thing was for me to finish my order because I had already paid for the food.
Mack Wolfe
Should have checked reviews. Not from here. Stopped by and regret leaving him a tip. For one, steak is cold and the $5 cookie wasn't nearly heated up correctly. It's really cold in the middle. I advise not getting the #2 The Outlaw. It's just a Steak and Cheese and you can add the Chipotle dressing and whatever else you want and save $4 dollars. Idk why they charge more for a named sandwich. The $3 tip he can keep but from now on I'll wait to try the food before I give a a tip. Won't be stopping by anymore. Also, Subway, what happened to your sandwiches? Used to be filling and now it's $20 for a meal and my 5 year old could eat it.
Lita Green
It looks like I'm not the only one having the same issue. I'm told the coupon scanner doesn't work for certain coupons, employees are extremely rude, and there's no manager in sight. I asked the man at the counter to do a price modification so I could get the food for my husband and children at the price listed on the coupon and he refused to even try. Lastly, he tried to tell me the coupon was already used, I told him I just clipped it from the page I got in the mail and presented the page of coupons to him. He proceeded to take my coupons and ball them up to throw them out. I could not believe it.. How is it MY problem that YOUR scanner doesn't work? If your equipment doesn't work, find a resolution for your customer. If you dont care to provide decent customer service at minimum, maybe you shouldn't be working in retail. Unbelievable!
Atmosphere: 1
Service: 1
Hannah Rosenblatt Guzman
Employee at the counter is extremely rude and refuses to take any coupons regardless of the fact that there is nothing posted on the building stating that they are not a participating location. The guy at the counter gave my husband his managers phone number and he had to call several times before getting him to answer. While trying to call, the guy at the counter was being extremely pushy saying "are you paying or not?" before he could even get the manager on the phone (in hopes to get help or a resolution to the "broken" coupon scanner. When we finally got the manager on the phone, he said some coupons work and some don't. That makes zero sense. My husband and I left the 4 sandwiches on the counter. Very rude, very unprofessional, and poor customer service skills. If the coupons don't work or you're not a participating location, it should be posted for potential customers to know not to waste their time. We went to Ingles instead. Their sandwiches taste much better and cost way less than Subway even WITH a "working" coupon.
Atmosphere: 1
Food: 1
Service: 1
Belinda Chambers
RUDE employees and NASTY attitudes when you call them out on it. The order consisted of 3 footlong subs. One sweet onion teriyaki chicken, one turkey bacon, and one turkey, no other extras and no drinks or chips. He rang them up and said the total was $53!!! At most, the total should have been around $40 according to the menu. Then he refused to take any coupons even though they work at that location when using the app. (I checked after the fact) We left the sandwiches laying on the counter. This isn't the first time we had issues there but it'll be the last. Subway Corp needs to step in and evaluate this locations standards and the employees customer service skills.
Atmosphere: 1
Service: 1
Keanna Keys
RUDE!!! Negative stars is not an option. I will never attempt to spend my money here again. Just thinking about going back leaves a nasty taste in my mouth. Subway needs to do better.
Melissa Lane
Seems to open whenever they want. Online it says 8 am, the door says 8:30 am, yet at 9:00 am they are still closed.
T is okay. Sandwiches are somewhat pricey. But everything else is as well.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Cookies, Personal Cheese Pizza
Nikki Wellmaker
Very nice and pleasant worker very friendly and clean. Made lots of online orders however still worked the in house orders with a smile. The restaurant was very clean good job subway employee was there for lunch.
Atmosphere: 5
Food: 5
Service: 5
Jacob Snyder
This place is GREAT! Quinton does an AMAZING job at lunch time. I hope the manager sees this and gives him a raise. The excellence in this store should be recognized.
Atmosphere: 5
Food: 5
Service: 5
Tonya Brooks
If you order from the app, make sure everything is correct before you leave. I just lost money on my sandwich, and in this economy, I can't afford that. I paid almost $10.00 for stuff that wasn't even added to my sandwich.
Good food
Atmosphere: 5
Food: 5
Service: 5
Good employees and good food
Atmosphere: 5
Food: 5
Service: 5
Employees is very good
Atmosphere: 5
Food: 5
Service: 5
Very bad attention. I placed an online order for $95, the receipt said it would be ready at 11:35 am, I arrived at the store at 11:45. I asked the seller about my order and he told me with a bad attitude that he didn't have any order with my name on it and that I should go to another location because it hadn't been there. I went out to my car and sat down to look for the costumer service number and it was disconnected. I went into the store again to ask him for the customer service number and he told me I already have your order, take a seat wait because I have to place it... more than 5 customers passed by and he attended to them, leaving me waiting more than 20 minutes to deliver my order. There were only 8. I am a business owner and I will never allow an employee of mine to treat a customer disparagingly. The attention should be in the order of arrival. If my order was already late, the most logical thing was for me to finish my order because I had already paid for the food.
Should have checked reviews. Not from here. Stopped by and regret leaving him a tip. For one, steak is cold and the $5 cookie wasn't nearly heated up correctly. It's really cold in the middle. I advise not getting the #2 The Outlaw. It's just a Steak and Cheese and you can add the Chipotle dressing and whatever else you want and save $4 dollars. Idk why they charge more for a named sandwich. The $3 tip he can keep but from now on I'll wait to try the food before I give a a tip. Won't be stopping by anymore. Also, Subway, what happened to your sandwiches? Used to be filling and now it's $20 for a meal and my 5 year old could eat it.
It looks like I'm not the only one having the same issue. I'm told the coupon scanner doesn't work for certain coupons, employees are extremely rude, and there's no manager in sight. I asked the man at the counter to do a price modification so I could get the food for my husband and children at the price listed on the coupon and he refused to even try. Lastly, he tried to tell me the coupon was already used, I told him I just clipped it from the page I got in the mail and presented the page of coupons to him. He proceeded to take my coupons and ball them up to throw them out. I could not believe it.. How is it MY problem that YOUR scanner doesn't work? If your equipment doesn't work, find a resolution for your customer. If you dont care to provide decent customer service at minimum, maybe you shouldn't be working in retail. Unbelievable!
Atmosphere: 1
Service: 1
Employee at the counter is extremely rude and refuses to take any coupons regardless of the fact that there is nothing posted on the building stating that they are not a participating location. The guy at the counter gave my husband his managers phone number and he had to call several times before getting him to answer. While trying to call, the guy at the counter was being extremely pushy saying "are you paying or not?" before he could even get the manager on the phone (in hopes to get help or a resolution to the "broken" coupon scanner. When we finally got the manager on the phone, he said some coupons work and some don't. That makes zero sense. My husband and I left the 4 sandwiches on the counter. Very rude, very unprofessional, and poor customer service skills. If the coupons don't work or you're not a participating location, it should be posted for potential customers to know not to waste their time. We went to Ingles instead. Their sandwiches taste much better and cost way less than Subway even WITH a "working" coupon.
Atmosphere: 1
Food: 1
Service: 1
RUDE employees and NASTY attitudes when you call them out on it.
The order consisted of 3 footlong subs. One sweet onion teriyaki chicken, one turkey bacon, and one turkey, no other extras and no drinks or chips. He rang them up and said the total was $53!!! At most, the total should have been around $40 according to the menu. Then he refused to take any coupons even though they work at that location when using the app. (I checked after the fact) We left the sandwiches laying on the counter. This isn't the first time we had issues there but it'll be the last. Subway Corp needs to step in and evaluate this locations standards and the employees customer service skills.
Atmosphere: 1
Service: 1
RUDE!!! Negative stars is not an option. I will never attempt to spend my money here again. Just thinking about going back leaves a nasty taste in my mouth. Subway needs to do better.
Seems to open whenever they want. Online it says 8 am, the door says 8:30 am, yet at 9:00 am they are still closed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Prices seem to have increased overnight.
Atmosphere: 1
Food: 1
Service: 1
T is okay. Sandwiches are somewhat pricey. But everything else is as well.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Cookies, Personal Cheese Pizza
Very nice and pleasant worker very friendly and clean. Made lots of online orders however still worked the in house orders with a smile. The restaurant was very clean good job subway employee was there for lunch.
Atmosphere: 5
Food: 5
Service: 5
This place is GREAT! Quinton does an AMAZING job at lunch time. I hope the manager sees this and gives him a raise. The excellence in this store should be recognized.
Atmosphere: 5
Food: 5
Service: 5
If you order from the app, make sure everything is correct before you leave. I just lost money on my sandwich, and in this economy, I can't afford that. I paid almost $10.00 for stuff that wasn't even added to my sandwich.
Atmosphere: 5
Food: 1
Service: 1
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