never has any of the flavors and never answers the phone. Lazy teenagers working how shocking
Angie Cox
We went here 11-19-25 at 5:45pm and the two people working were so sweet! They were just really friendly and told us the new flavors and their favorites, and let us try some. It was a good experience and we just really appreciated how nice and welcoming they were!
Brittany Kelly
Chad gave great service! He is a hard worker.
Michael Finch
Typical Baskin Robbins
Maui World Travelers
Maui's sole 31 Flavors location is still going strong I'm guessing, because they're still open after all these years. I rarely patronize this place because it's pricey and looks dirty. Why pay close to $10 for just 2 scoops of ice cream when you can get a whole gallon from the market for the same price? It's that waffle cone and its aroma that usually changes my budget-conscious mind.
The store was dreary and dimly lit. Overall cleanliness was okay. I counted 30 flavors, the majority of them being of the intricate variety with no plain flavors available like chocolate, vanilla, coffee, etc. Many of them had no name or description. To make matters worse, they were out of my favorite, chocolate chip. WTH?!
I was in the mood for a waffle cone, and ended up settling for Chocolate Chip Cookie Dough because I love how vanilla ice cream tastes with the cone. The first few bites were delish, but after a while the cookie dough got to be overwhelming and too sweet. I finished the 2 scoops but spooned out the globs of dough.
SERVICE: Having only 2 staff members and a menu of difficult-to-make items like shakes and splits can result in a small wait time.
OVERALL: The ice cream parlor is a dying breed in Central Maui...
thallus1998
Walked in and order a flight. Was charged $12 and when asked why was just told “it’s tax and I just work here”
Damir Baimagambetov
I highly advise against ordering online from them. They fail to notify customers in advance; it’s only when the driver arrives that they inform them about unavailable items. I waited for an hour, only to find out through the driver that what I had paid for wasn't available. It was a bad experience and poor service
kendra murr
went to the store at 9:15pm (12/15/24) and the worker had locked the door and closed up shop. sign on the door (and online) says the store was supposed to close at 10pm. when we walked up the worker saw us but quickly walked to the back. lame
Good service.Delicious ice cream.Cleanliness of the site, excellent!I would like them to have a little more variety, everything else is fine!
STAINLESS
I don't know what all the other negative reviews are talking about. We just left the Maui aquarium and had a great time. We all wanted something to cool us off so we punched ice cream into the GPS and Baskin Robbins showed up. We proceeded here and ordered some cool treats and were very happy with our order. The guy that made our ice cream was friendly and did a good job. If you're ever on the island of Maui and want some good ice cream, stop on in. You'll be glad you did.PEACE!
Norbert Müller
I've been looking where the shop is for decades, always a highlight.
Bbygirlnani
This young girl welcomed me in and even while doing other things took my order, served me correctly and respectful, only thing i didnt like is that i h Wasnt able to get her name, she was very pleasent. Thank youuu ??
J Bingham
Hours say they are open but they closed 2 hours early with no sign or reason why.
Wonderful service
never has any of the flavors and never answers the phone. Lazy teenagers working how shocking
We went here 11-19-25 at 5:45pm and the two people working were so sweet! They were just really friendly and told us the new flavors and their favorites, and let us try some. It was a good experience and we just really appreciated how nice and welcoming they were!
Chad gave great service! He is a hard worker.
Typical Baskin Robbins
Maui's sole 31 Flavors location is still going strong I'm guessing, because they're still open after all these years. I rarely patronize this place because it's pricey and looks dirty. Why pay close to $10 for just 2 scoops of ice cream when you can get a whole gallon from the market for the same price? It's that waffle cone and its aroma that usually changes my budget-conscious mind.
The store was dreary and dimly lit. Overall cleanliness was okay. I counted 30 flavors, the majority of them being of the intricate variety with no plain flavors available like chocolate, vanilla, coffee, etc. Many of them had no name or description. To make matters worse, they were out of my favorite, chocolate chip. WTH?!
I was in the mood for a waffle cone, and ended up settling for Chocolate Chip Cookie Dough because I love how vanilla ice cream tastes with the cone. The first few bites were delish, but after a while the cookie dough got to be overwhelming and too sweet. I finished the 2 scoops but spooned out the globs of dough.
SERVICE:
Having only 2 staff members and a menu of difficult-to-make items like shakes and splits can result in a small wait time.
OVERALL:
The ice cream parlor is a dying breed in Central Maui...
Walked in and order a flight. Was charged $12 and when asked why was just told “it’s tax and I just work here”
I highly advise against ordering online from them. They fail to notify customers in advance; it’s only when the driver arrives that they inform them about unavailable items. I waited for an hour, only to find out through the driver that what I had paid for wasn't available. It was a bad experience and poor service
went to the store at 9:15pm (12/15/24) and the worker had locked the door and closed up shop. sign on the door (and online) says the store was supposed to close at 10pm.
when we walked up the worker saw us but quickly walked to the back.
lame
Very good ? milkshake, pleasant service.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Good service.Delicious ice cream.Cleanliness of the site, excellent!I would like them to have a little more variety, everything else is fine!
I don't know what all the other negative reviews are talking about. We just left the Maui aquarium and had a great time. We all wanted something to cool us off so we punched ice cream into the GPS and Baskin Robbins showed up. We proceeded here and ordered some cool treats and were very happy with our order. The guy that made our ice cream was friendly and did a good job. If you're ever on the island of Maui and want some good ice cream, stop on in. You'll be glad you did.PEACE!
I've been looking where the shop is for decades, always a highlight.
This young girl welcomed me in and even while doing other things took my order, served me correctly and respectful, only thing i didnt like is that i h Wasnt able to get her name, she was very pleasent. Thank youuu ??
Hours say they are open but they closed 2 hours early with no sign or reason why.
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