Hawaiian Airlines Premier Club

The lamest lounge I’ve ever visited. I thought priority pass lounges would at least have some food or hot beverages. There’s no food whatsoever, lukewarm coffee and that’s about it.

Atmosphere: 2

Food: 1

Service: 4

There are *two* lounges. One opposite gate 17 that had a 25 minute wait when I tried entering, and a newer, lesser-known one opposite gate 15 that had no wait. They're essentially the same. Even though Priority Pass only lists the one opposite gate 17, both of them take Priority Pass.

The only things in the lounge are comfortable seats with power outlets, good air conditioning, soft drinks (soda), coffee/tea, and little packs of pretzels like what you'd get on a flight. That's it. There's not even a restroom. They do let you bring in your own food at least.

If you have unlimited Priority Pass and there's no (or minimal) wait, it's worth going in just to grab a comfortable seat in an air conditioned space that's quieter than the main terminal area. On the other hand, if you have a limited number of passes per year, don't waste one here.

Atmosphere: 3

Food: 1

Service: 1

Priority pass is such a joke!

Atmosphere: 1

Food: 1

Service: 1

It's small, so there aren't many places to sit even if you enter during the busy season.

Atmosphere: 2

Food: 2

Service: 2

It’s a small and clean lounge located across from Gate 17. They don’t offer food or drinks, and while it’s not a fancy lounge, it’s typical for Hawaii. It’s just okay for a short rest with coffee.

Atmosphere: 4

Food: 3

Service: 5

The lounge was half empty, but they wouldn't let priority pass holders in. We had to scan a QR code to enter a digital queue and wait outside. We got the invitation to come back to the lounge 40 min later while boarding our flight. Great timing, thanks for a whole lot of nothing.

Atmosphere: 1

Food: 1

Service: 1

Sign outside says "we're at capacity, join our wait-list" while the lounge was clearly only half full and not busy at all. Pretty bare bones lounge in general with very few food and drink options.

Atmosphere: 1

Food: 1

Service: 1

One of the lowest frills clubs I have ever seen. No food. Soda machine. Staff are not happy to see you. Super tiny, usually a wait. Which is hard to imagine, since it's just free coka cola.

Atmosphere: 2

Food: 1

Service: 3

So lovely to rest between flights in this well air conditioned lounge!! They offer free beverages and "snacks" aka biscotti cookies and pretzel mix (same as on plane) coffee, soda, tea all available! Charging ports and comfy chairs!!!

worst lounge I have been to, no food or washroom its just glorified sitting.
Airplanes have better food and service than this

Atmosphere: 1

Food: 1

Service: 1

Just chips and soda. Don’t waste your priority pass here.

Atmosphere: 2

Food: 1

Service: 4

No restrooms, no food, no drinks. Pretty much all you get here is tables and chairs.

Atmosphere: 1

Food: 1

Service: 1

They have added a new feature where you now get to look at the empty lounge and join an electronic waitlist of people that will never show up, thus insuring the lounge remains empty and nobody is happy. Crossing our fingers that Alaska improves this lounge; cause they couldn’t make it any worse.

Atmosphere: 1

Food: 1

Service: 1

This lounge is terrible. There's no food or snacks here. Just some fountain drinks. Wait-list to get in. Crew is rude too

Atmosphere: 2

Food: 1

Service: 1

Worst lounge. Only good thing is there is ac when rest of airport is hot.

No food. Soft drinks and coffee are only thing available. No bathroom either.

Atmosphere: 3

Food: 1

Service: 1