McDonald's
101 Pakaula St Walmart, Kahului
(808) 877-5345
Recent Reviews
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The worst service, they treated me so bad, almost throw the soda on my face.
Atmosphere: 1
Food: 1
Service: 1
Went to McDonald’s for a quick little snack, I got chicken nuggets and drinks, but There was only three sauces for my 20 piece chicken nuggets. Asked for more sauce and they said it cost extra so I paid for 4 more sauces, I had to pay 3. 31. WAY TOO
Atmosphere: 1
Food: 3
Service: 1
Great to have it in Walmart, very convenient.
Atmosphere: 4
Food: 4
Service: 4
Hot frys. Cold ?
Atmosphere: 1
Food: 2
Service: 3
I normally only post positive comments on Google reviews but I wanted to share this. Picked up a breakfast at McDonald’s this morning and when I went to get my drink, I was told I already had it. I pointed out to the woman that I had not in fact, been given my drink. She insisted that I already had my drink. I told her again that I ordered a drink, but never got one. She went away miffed, and proceeded to angrily make the drink I never got, and then handed it to me. Very poor customer service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bacon Egg & Cheese Biscuit
Food was okay. Much more expensive than in the states. Customer service was not good, almost terrible. Our ticket was $21 even with an app coupon, for two people.
Good McDonalds it has some really good items and pies. French fries are inconsistent and can vary. Sometimes the fries are soggy, under or over salted but they are usually made fresh; it’s a bit of a wait though. Atmosphere isn’t great there; there are a lot of shoppers who bring their carts into the dining area and tables can be very messy occasionally people yell at and harass the employees for not giving them a deal they failed to redeem or not understanding drinks are the same price but that meal costs are different because of fries sizes. One time a man I believe to be homeless was yelling about something while he was eating a burger. His mouth was fill no one could understand everything he said then he started getting more upset because the employees couldn’t understand him. Pieces of cheese and other burger parts were flying out his mouth onto the serving counter and it was disgusting. If you want to be understood please don’t talk with your mouth full. Recently I ordered a Cheesy Jalapeño Bacon QPC with extra cheese sauce; it was lacking the usual amount of cheese sauce the top. There was a small dab of cheese sauce holding together a cluster of Jalapeños around it on the top location only taking up 1/3rd of the bun and for the bottom location where they put the extra there was melted regular cheese and maybe a smear of cheese sauce if any. One time I had a Double Cheesy Jalapeño Bacon QPC I customized with the addition of lettuce, tomato, and extra cheese sauce. It seemed like it had a normal amount of cheese so I just assumed they put extra the cheese on the top bun only. Instead of going back to ask about it I ate it trying to find a hidden pocket of cheese then went back to see if I could get the extra cheese sauce in a cup. They questioned me and said they put the extra cheese on it and I asked if they put it all on the top and they said they had put it on the top and the bottom then proceeded to ask me if I wanted more cheese sauce. It’d only be more cheese sauce if I had gotten the cheese I ordered so I shook my head, said just forget it, and left to take a walk. I regret not bringing in the burger intact but I was on lunch and have only so much time to eat and relax. The service is usually great but every so often you encounter an employee that can be a **** about things. A while back there was a time I had a McTeri and an employee forgot the bottom bun so I brought it back and asked if I could have the bottom bun and they offered to remake it for me but I was on a 15 minute break and just wanted the bottom bun so I could start eating and they managed to bring it out for me and I thanked them that was a pleasant experience and they handled it a lot better but then again I wasn’t going to start eating a burger without a bun so I did have evidence that time; I wonder how the situation would’ve been treated if I hadn’t brought back the McTerri.
Atmosphere: 2
Food: 3
Service: 5
Took 45 minutes to get our food. Staff ignored all in store orders and prioritized only drive
Service: 1
there was mold on my bread…i was already home so it was too late to complain to them physically
Drive thru was quick. Burger is different, must have eliminated or forgot an ingredient. ?
Food: 4
Service: 4
Restaurantji Recommends
i ordered a medium fries and mcchicken nd my drink was a small mocha frappe, the worker that took my order had a rude attitude, no smile, after i took my order i said thank you. i dont get a "have a great night/day back"
No refills, and poorly made food. At least they got my order right...
Atmosphere: 1
Food: 3
Service: 1
Every morning I get 2 drag queens always rude to me they scan my points then pretend they're expired the second time they try , of course they're expired you scanned them twice, problem doesn't exist besides morning. 2 boy-girls, or girl-boys, they're flat out prejudice were not white were not Hawaiian, were not rich so they prejudice against race and class
Wheelchair accessibility: People of disability they blame them for their mistakes and say they have already used the code when haven't once used em and it wastes them and I don't get points at all, when the manager is blaming the customer when they haven't once used the deal that day or week I don't use very often and more than half the time they say the code is expired when I don't cheat lie or steal I have always been nice to them and half the time at this specific spot they prejudice and are rude and waste my deals and point, they will be friendly and smile at their race of humans and than back to a big frown and rude to me specifically
It's in the corner of Walmart. Nice customer service.
Atmosphere: 5
Food: 5
Service: 5
They'd rather small talk then prepare an order properly, order a quarter pounder with cheese and what I got was fries tossed into the bag and a half cooked quarter pounder no bottom bun and cheese stuck to the side of the
Atmosphere: 1
Food: 1
Service: 1
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