We had our usual venti iced latte and an iced chai latte plus we ordered two turkey pesto cheese sandwiches. The sandwiches were heated which I should have said no to. They weren't very tasty, either. It sounded good. The breakfast double smoked bacon egg sandwich is my favorite!
Atmosphere: 3
Food: 3
Service: 3
Kaitlyn Ramsey
Rudest experience received by barista Alexeia. Not a single greeting, was blunt with a dead look on her face, then proceed to not take my personal cup until I asked her twice to use it. Once I received my drink it was not even inside of my personal cup. My personal cup was also labeled with someone else’s name. Worst customer experience I’ve ever experienced. Just to top it off.. my husband and I watched Alexeia go to the back and put her sweater on to leave. Just because you are at the end of your shift or at lunch doesn’t give you the right to treat another human like garbage. ✌🏻
Emma Gebb
Very good wrap and fast service
Zoe Brown
I don’t understand why I pay full price, but don’t get the full train
Kyle Wesolowski
$8 for a regular coffee 💀 Starbucks isn't even that good. Let alone for the island price
Raymon Kent
Iconic coffee house my butt. I ordered a medium flat white with classic syrup. I got a an unsweetened version. The employee got upset when I asked if they had correctly made my drink. Lousy customer service ZERO STARS WOULD NOT RECOMMEND!!!!
Atmosphere: 1
Food: 1
Service: 1
Michael Anderson
$5.20 for a 500ml small water? $1.65 for cream cheese? Have to say something.
Atmosphere: 3
Food: 1
Service: 3
Abby
Worst customer service.. staffs are unfriendly
Atmosphere: 1
Service: 1
Khalifa Garnaj
The girl making drinks today is extremely rude. Someone next to us asked if a coffee was theirs and she walked over to pull the sleeve down and tell him to read the name. Turned out to be our drink, but it was made wrong. We asked for it to be remade and were ignored so we decided to leave.
Slow uncaring staff, waited FOREVER for a simple coffee, then received the incorrect size. Wow- so much for the spirit of aloha...
Atmosphere: 1
Food: 4
Service: 1
James Evely
I find it real suspicious how when I went to pay use the scan and pay on the app. I was told by the cashier she couldn't scan it but only scan the "Scan Only" on the app for the points. So I use my card on the reader to tap and pay. Then soon as I land on Oahu, I get a fraud detection from my bank trying to charge my card for the same amount as the Star Bucks transaction.
Hongsuk Yoon
Fraudulent. Overcharged by $20 but I already left the airport. They claim refund is only available in person. They also said will look into the wrong transactions and provide their response which never happened.
Service: 1
Chelsie Fletcher
Starbucks offers that pick me up whenever I need my matcha fix. It’s that first sip feeling always puts a smile on my face. Plus this Starbucks pit stop was at the very beginning of my journey. Which also happened to be my very first time out of the country. Starting at the Kahului airport Starbucks, with my first stop in Cali with another pit stop in Rome then arriving at my final destination France. Just a vacation I could have only imagined in my dreams. So thank you for kicking off my journey with a tasty beginning to my happily ever after.
Atmosphere: 5
Food: 5
Service: 5
Mo
Bad customer service, won't exchange money for the bus unless you buy something. Really uncool. Their excuse is they cannot open the register otherwise, could exchange it with the customer behind me luckily. I'm not buying under pressure
We had our usual venti iced latte and an iced chai latte plus we ordered two turkey pesto cheese sandwiches. The sandwiches were heated which I should have said no to. They weren't very tasty, either. It sounded good. The breakfast double smoked bacon egg sandwich is my favorite!
Atmosphere: 3
Food: 3
Service: 3
Rudest experience received by barista Alexeia. Not a single greeting, was blunt with a dead look on her face, then proceed to not take my personal cup until I asked her twice to use it. Once I received my drink it was not even inside of my personal cup. My personal cup was also labeled with someone else’s name. Worst customer experience I’ve ever experienced. Just to top it off.. my husband and I watched Alexeia go to the back and put her sweater on to leave. Just because you are at the end of your shift or at lunch doesn’t give you the right to treat another human like garbage. ✌🏻
Very good wrap and fast service
I don’t understand why I pay full price, but don’t get the full train
$8 for a regular coffee 💀
Starbucks isn't even that good. Let alone for the island price
Iconic coffee house my butt. I ordered a medium flat white with classic syrup. I got a an unsweetened version. The employee got upset when I asked if they had correctly made my drink. Lousy customer service ZERO STARS WOULD NOT RECOMMEND!!!!
Atmosphere: 1
Food: 1
Service: 1
$5.20 for a 500ml small water?
$1.65 for cream cheese?
Have to say something.
Atmosphere: 3
Food: 1
Service: 3
Worst customer service.. staffs are unfriendly
Atmosphere: 1
Service: 1
The girl making drinks today is extremely rude. Someone next to us asked if a coffee was theirs and she walked over to pull the sleeve down and tell him to read the name. Turned out to be our drink, but it was made wrong. We asked for it to be remade and were ignored so we decided to leave.
Atmosphere: 1
Food: 1
Service: 1
Rude employees
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Slow uncaring staff, waited FOREVER for a simple coffee, then received the incorrect size. Wow- so much for the spirit of aloha...
Atmosphere: 1
Food: 4
Service: 1
I find it real suspicious how when I went to pay use the scan and pay on the app. I was told by the cashier she couldn't scan it but only scan the "Scan Only" on the app for the points. So I use my card on the reader to tap and pay. Then soon as I land on Oahu, I get a fraud detection from my bank trying to charge my card for the same amount as the Star Bucks transaction.
Fraudulent. Overcharged by $20 but I already left the airport. They claim refund is only available in person. They also said will look into the wrong transactions and provide their response which never happened.
Service: 1
Starbucks offers that pick me up whenever I need my matcha fix. It’s that first sip feeling always puts a smile on my face. Plus this Starbucks pit stop was at the very beginning of my journey. Which also happened to be my very first time out of the country. Starting at the Kahului airport Starbucks, with my first stop in Cali with another pit stop in Rome then arriving at my final destination France. Just a vacation I could have only imagined in my dreams. So thank you for kicking off my journey with a tasty beginning to my happily ever after.
Atmosphere: 5
Food: 5
Service: 5
Bad customer service, won't exchange money for the bus unless you buy something. Really uncool. Their excuse is they cannot open the register otherwise, could exchange it with the customer behind me luckily. I'm not buying under pressure
Atmosphere: 1
Food: 1
Service: 1
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