Wendy's
349 E Kamehameha Ave, Kahului
(808) 877-2719
Recent Reviews
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Supposedly on the 9th of March, Sunday it was super busy. Placed an order around 8pm for delivery after my other order from #Walmart around 4pm was discarded and never delivered, I figured, why not order from Wendy’s since now my family and I can’t cook dinner… about an hour later, I finally got confirmation that I had a driver to pick up our food and is waiting… 20mins go by and driver is still waiting. Then, 20mins later from that, my $82 delivery order was canceled. Today marks it to be business day #13 of no refund because of having to wait on Wendy’s. Now, after calling customer service, I receive a second DUPLICATE email stating the same thing as the first… it’ll take up to another additional 12 business days for my refund to be processed. And all because the night manager on March 9th, 2025 (from a reliable source) wanted to press buttons to cancel my order almost 2hrs after being placed and after a driver had been waiting for 20ish minutes to pick it up.
Atmosphere: 2
Food: 5
Service: 2
It took me so long to figure out the kiosk to only lettuce and onions that 2 employees said to tell them what I wanted on the burger and they would do it. Excellent customer service. But do not like the kiosk
Atmosphere: 3
Food: 5
Service: 5
The place was dirty and the food didn’t seem fresh.
Atmosphere: 1
Food: 1
Service: 1
Food was less than average
Atmosphere: 3
Food: 1
Service: 4
We got there and it was past dine in close time but drive through was open. We assumed that like last time we would be allowed to walk up and order but was told we couldn’t do that, we had to order on the mobile app for pick up. Literally witnessed someone else who ordered online walk up and get their order from the window but all of a sudden after we ordered the app had been down for a while apparently. Just lies cause they obviously don’t wanna work. Place sucks.
Atmosphere: 1
Service: 1
Sat in line for over 20+ minutes to begin with then on the menu it says “upgrade your meal to a large combo for $1.00” our meals we’re not upgraded, my husband & I sat there for another 5 minutes explaining to the cashier who honestly I could barely understand. We ended up giving the cashier $2 extra dollars because it was $1 more for a large combo and we both had combos and the cashier said “I can just give you one more medium fry” Like what? No, give me what we just paid for. Everything was finally handled but it shouldn’t have taken almost half an hour and all that guys brain cells to execute.
Atmosphere: 2
Food: 3
Service: 1
I just asked how much their fries costed and they said they were going to report me to police? I just wanted to know how much a small fry was.
Atmosphere: 1
Food: 1
Service: 1
Its fast food, which I don't get too thrilled about. It's not my fave. My family loves their new saucy nuggs.
Their chili is tasty!
The triple berry frosty is not our fave.
Atmosphere: 3
Food: 4
Service: 3
It's a Wendy's that gets hella busy sometimes. But I see how hard and fast the employees work. Props to this location's employees
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Baconator, Kids' 4pc Nuggets
Food tastes great, service was good but could be improved. Recommend.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Grilled Chicken Sandwich, French Fries
Restaurantji Recommends
One of the best fast food chains in terms of taste. This branch could be renovated again.
Atmosphere: 3
Food: 5
Service: 5
If i could put ZERO stars i would, wendy’s NEVER gets my order correct, food is good yall just need better workers ??????
Atmosphere: 1
Food: 1
Service: 1
Swearing funny as hell ????????
Atmosphere: 5
Food: 5
Service: 5
This is one of the friendliest fast food restaurants you could go to.The staff is always a delight and kind They’ve never got my order wrong. They’re always pleasant.
Atmosphere: 5
Food: 5
Service: 5
I'm inlove with the GM named Yelhsa❤️
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