My husband and I had been to herbivores before, so we decided to check it out again. Last time my husband had the jackfruit tacos, and it was great. Maybe he didn't order well this time, but the loco moco was disappointing. It was unimaginative. It was an overcooked beyond burger. They said there was going to be a tofu egg on top, but it didn't look like an egg at all. The soft serve was decent, and it was great that they made it with oat milk, so there was not a ton of saturated fat. I had the ceasar salad with no croutons (for gluten free folks) which I thought was pretty good. I am glad that they offered a gluten free version, but instead of charging the same amount for a meal without the croutons, it would be nice if they had gluten free croutons or charged less for omitting croutons or gave a replacement item for the croutons. The main issue was the service which was not great. There was a girl working at the counter who looked annoyed when I asked her for the parking pass. When we asked the guy behind the counter how he was doing, he said "I just work here". It would be nice if they could at least fake a smile.
Mota B
Pretty lame experience seems consistent. One dude taking orders not very friendly or helpful. Long waits for a burrito and food is “meh” at BEST. I’d give 1.5 stars but rounding down on this one because there are a lot of other places to eat around here.
Atmosphere: 1
Food: 2
Service: 1
S-Vivian
I originally came here wanting to try a vegan poke, but the chef recommended the POHAKU BOWL CF instead – and wow, it was absolutely delicious! My Friend had the MUSH LOVE BURGER and she was just as impressed. For dessert, we shared the CHOCOLATE PEANUT BUTTER CUP SMOOTHIE, which was simply amazing. On top of that, the chef is such a friendly and welcoming person. Highly recommended!
A M
If I could give 0 stars I would. I understand they were a little busy but we waited 45 minutes for two things a crunch wrap and a BLT. The chips in the crunch wrap are soggy, and the BLT is cold. No sorry for the wait or anything. We used to love coming here, but it’s frustrating Seeing other people who came after us get their food first.
Atmosphere: 1
Food: 1
Service: 1
Karalani Cross
2.5 stars. Food is pretty good. I’m mostly vegan for 13 years. Service is so bad. Often ignored at the counter. Even when theres no other customers. Just did a car pickup and checked for them to bring to my car since I have my baby. They didn’t. I want to keep going here because of the vegan drive through but the service :( If they get better cashiers or training I guarantee they will get more people coming back. Including me.
Lisa Kösler
The food is great, would definitely recommend going there!
Atmosphere: 4
Food: 5
Service: 5
heheh
We tried the dragonfruit smoothie, taro Alfredo pizza, and loco moco. Excellent!
Alec Morales
Drove up and was blatantly ignored at the open window. Decided to park and order from the walk up window. Girl at the window was either just being rude or was having a bad day. Either way it was not a pleasant experience and not friendly. Got a smoothie, it was pretty good. I came for the smoothie not the hospitality but was put off a little bit.
Atmosphere: 4
Food: 3
Service: 1
christinesullivan
I saw this place as I walked toward my hotel on my first day in Kona and I ended up eating here everyday day of my trip. The food is delicious and also more affordable than eating at a restaurant like Journey (a vegan place nearby which also has delicious food). The family that owns this place is super cool as well. We tried the chikn crunch sandwich, pono burger, chikn ceasar salad, and asada street tacos, all tasted amazing.
Melissa Medrano
I got a delicious strawberry shortcake smoothie a few days ago (took 30 mins. to get) so I returned and ordered the same today because it was really good. It took over 25 mins. and I received a green drink with chocolate syrup. I took it and drank it because I didn’t want to wait even longer for the drink I ordered. I should have waited for my drink because it wasn’t very good. The workers are not very friendly, extremely short with customers. If the wait time was cut in half I would return. But when your order is ready they don’t bring it out to you. They set it on the counter or in the fridge and wait for you to go back to the counter and ask if it’s ready. And I don’t like having to ask because it feels like I’m bugging if it’s not ready when I ask.
Horrible customer service. We didn't have our car so we ordered online through toast. The delivery took 1.5 hrs for the place being less than a mile away. The delivery driver forgot our dragonfruit smoothie and ignored our efforts to contact him. When I called the restaurant to ask for a refund they said that they can't process it from their side. What sort of scam is that? I called again only to speak to the rudest employees. They acted like it was MY FAULT that the smoothie was left behind and had the audacity to suggest I just come and collect it in person. They then hung up on me and refused to offer a refund or make things right. Avoid this place like the plague.
Atmosphere: 1
Food: 3
Service: 1
Pooja Virani
We tried the mush love taro burger, jackfruit nachos, and dragonfruit smoothie. The taro burger was less flavorful than I hoped (though the mushrooms and vegan cheese improved it) and accompanied by chips instead of fries, but the jackfruit nachos and smoothie were incredibly tasty and filling.
Byrdfood
I have been to this restaurant quite a few times. On multiple to go orders they have left off items. For example no bac un on chic un bac un sandwich, no beef in beefy Mac n cheese. Just saying check your order before you leave. Food is okay, it’s mostly fast food. Not much is fresh fruits n veggies. But positive side it’s quick vegan food.
Heike.St
We went to Herbivores multiple times to try different food.
Pineapple pizza with bbq-jackfruit was not our favorite combination.
Chicken Alfredo pizza: tasted amazing! Recommend!
Crunchwrap Supreme: tasty!
Burrito: big and filling, similar to Crunchwrap though
Poke Bowl: not our favorite; poke spicier then expected
Mac n cheese: small portion, little spicy
Cheesecake: good but nothing special
Carrot cake: good, but could have had more frosting
Soft serve: second time was better than the first time. The toppings make it very sweet.
They have a loyalty program: if you get 200 points, you receive a $10 voucher. Double points if you order online.
Outdoor seating available (with umbrellas).
Updated from previous review on 2025-06-12
Tanya Gelli
It was like a small sit and eat, we ordered a taro party burger and a wrap!
My husband and I had been to herbivores before, so we decided to check it out again. Last time my husband had the jackfruit tacos, and it was great. Maybe he didn't order well this time, but the loco moco was disappointing. It was unimaginative. It was an overcooked beyond burger. They said there was going to be a tofu egg on top, but it didn't look like an egg at all. The soft serve was decent, and it was great that they made it with oat milk, so there was not a ton of saturated fat. I had the ceasar salad with no croutons (for gluten free folks) which I thought was pretty good. I am glad that they offered a gluten free version, but instead of charging the same amount for a meal without the croutons, it would be nice if they had gluten free croutons or charged less for omitting croutons or gave a replacement item for the croutons. The main issue was the service which was not great. There was a girl working at the counter who looked annoyed when I asked her for the parking pass. When we asked the guy behind the counter how he was doing, he said "I just work here". It would be nice if they could at least fake a smile.
Pretty lame experience seems consistent. One dude taking orders not very friendly or helpful. Long waits for a burrito and food is “meh” at BEST. I’d give 1.5 stars but rounding down on this one because there are a lot of other places to eat around here.
Atmosphere: 1
Food: 2
Service: 1
I originally came here wanting to try a vegan poke, but the chef recommended the POHAKU BOWL CF instead – and wow, it was absolutely delicious! My Friend had the MUSH LOVE BURGER and she was just as impressed. For dessert, we shared the CHOCOLATE PEANUT BUTTER CUP SMOOTHIE, which was simply amazing. On top of that, the chef is such a friendly and welcoming person. Highly recommended!
If I could give 0 stars I would. I understand they were a little busy but we waited 45 minutes for two things a crunch wrap and a BLT. The chips in the crunch wrap are soggy, and the BLT is cold. No sorry for the wait or anything. We used to love coming here, but it’s frustrating Seeing other people who came after us get their food first.
Atmosphere: 1
Food: 1
Service: 1
2.5 stars. Food is pretty good. I’m mostly vegan for 13 years. Service is so bad. Often ignored at the counter. Even when theres no other customers. Just did a car pickup and checked for them to bring to my car since I have my baby. They didn’t. I want to keep going here because of the vegan drive through but the service :( If they get better cashiers or training I guarantee they will get more people coming back. Including me.
The food is great, would definitely recommend going there!
Atmosphere: 4
Food: 5
Service: 5
We tried the dragonfruit smoothie, taro Alfredo pizza, and loco moco. Excellent!
Drove up and was blatantly ignored at the open window. Decided to park and order from the walk up window. Girl at the window was either just being rude or was having a bad day. Either way it was not a pleasant experience and not friendly. Got a smoothie, it was pretty good. I came for the smoothie not the hospitality but was put off a little bit.
Atmosphere: 4
Food: 3
Service: 1
I saw this place as I walked toward my hotel on my first day in Kona and I ended up eating here everyday day of my trip. The food is delicious and also more affordable than eating at a restaurant like Journey (a vegan place nearby which also has delicious food). The family that owns this place is super cool as well. We tried the chikn crunch sandwich, pono burger, chikn ceasar salad, and asada street tacos, all tasted amazing.
I got a delicious strawberry shortcake smoothie a few days ago (took 30 mins. to get) so I returned and ordered the same today because it was really good. It took over 25 mins. and I received a green drink with chocolate syrup. I took it and drank it because I didn’t want to wait even longer for the drink I ordered. I should have waited for my drink because it wasn’t very good. The workers are not very friendly, extremely short with customers. If the wait time was cut in half I would return. But when your order is ready they don’t bring it out to you. They set it on the counter or in the fridge and wait for you to go back to the counter and ask if it’s ready. And I don’t like having to ask because it feels like I’m bugging if it’s not ready when I ask.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Horrible customer service. We didn't have our car so we ordered online through toast. The delivery took 1.5 hrs for the place being less than a mile away. The delivery driver forgot our dragonfruit smoothie and ignored our efforts to contact him. When I called the restaurant to ask for a refund they said that they can't process it from their side. What sort of scam is that? I called again only to speak to the rudest employees. They acted like it was MY FAULT that the smoothie was left behind and had the audacity to suggest I just come and collect it in person. They then hung up on me and refused to offer a refund or make things right. Avoid this place like the plague.
Atmosphere: 1
Food: 3
Service: 1
We tried the mush love taro burger, jackfruit nachos, and dragonfruit smoothie. The taro burger was less flavorful than I hoped (though the mushrooms and vegan cheese improved it) and accompanied by chips instead of fries, but the jackfruit nachos and smoothie were incredibly tasty and filling.
I have been to this restaurant quite a few times. On multiple to go orders they have left off items. For example no bac un on chic un bac un sandwich, no beef in beefy Mac n cheese. Just saying check your order before you leave. Food is okay, it’s mostly fast food. Not much is fresh fruits n veggies. But positive side it’s quick vegan food.
We went to Herbivores multiple times to try different food. Pineapple pizza with bbq-jackfruit was not our favorite combination. Chicken Alfredo pizza: tasted amazing! Recommend! Crunchwrap Supreme: tasty! Burrito: big and filling, similar to Crunchwrap though Poke Bowl: not our favorite; poke spicier then expected Mac n cheese: small portion, little spicy Cheesecake: good but nothing special Carrot cake: good, but could have had more frosting Soft serve: second time was better than the first time. The toppings make it very sweet. They have a loyalty program: if you get 200 points, you receive a $10 voucher. Double points if you order online. Outdoor seating available (with umbrellas). Updated from previous review on 2025-06-12
It was like a small sit and eat, we ordered a taro party burger and a wrap!
Atmosphere: 2
Food: 4
Service: 4
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