The food was delicious. The view was incredible. The front of house was a mess though. I’ve worked in food service for almost 20 years and I don’t think I’ve ever experienced something like this. We arrived at 4:45 for our 5pm reservation and were told to sit by the fire pits until they opened at 5pm. We didn’t realize just the bar was open at 4 and the kitchen was 5. Totally fine. The host said a bartender would be out to us. No one ever came. We didn’t need beverages so it was fine. Other guests sat near us and no one came out for them. At 5:11, we got a text saying our table was ready. So then we were walked through the dining room to see everyone that came in after us had already been seated. Our server seemed attentive at the beginning. He took about 5 minutes to explain the drink/dinner/dessert menu to which we only ordered iced teas and an appetizer. He came back to check in and we gave him our entree order. He said he was still working on the teas. Waiting and still no teas. Then our entrees arrived. Where’s the appetizer? Oh about 1 minute after the entrees were brought. The server appeared with the 2 other runners and babbled about them getting the timing wrong. Then asked if everything was ok and we said it was fine. He then says something weird about being happy with his job. Then a bread basket came out 5 to 10 minutes after that. The food was delicious so we just enjoyed the view. We decided to get a dessert and watch the sunset. I’m going to guess it was around 6pm because I thought it would arrive before the 6:17pm sunset time Google gave me. We had to waive down a buser to ask about dessert around 6:29pm. Our server had never returned. He had a few other tables but it fully felt like he was avoiding us. The dessert finally appears with our awkward server saying oh he had to build it. What? It was delicious but now we’ve already been there 1.75 hrs and our server is MIA again. I flagged down another employee to ask for a box for our dessert and the check. She brought the box and said our server was right over there. I said I knew that but he hadn’t been over in an while. She said she’s grab someone to help. She came back with a print out of our bill and then the server magically appeared and almost checked her out of the way. He stood over me while I put in my payment making it very uncomfortable. His service and behavior was so awkward. Everyone seemed to know something was off and they were apologetic…but not a peep from him. So in summary, front of house needs some help.
Atmosphere: 5
Food: 5
Service: 1
Chris Derby
The food and scenery was amazing. The food was well worth the cost. The staff are kind and make it an enjoyable experience.
Atmosphere: 5
Food: 5
Service: 5
Casey Jenkins
Amazing. The special was outstanding, and the waitress was absolutely delightful.
Atmosphere: 5
Food: 5
Service: 5
Gloria Simonetti
Great seating on patio, under great big umbrella. Rain came, no problem. Beautiful view of bay, canoes and sunset
Atmosphere: 5
Food: 5
Service: 5
Em
We ordered the Kanpachi o Kenai and the Sesame Crusted Ahi and it was incredible. The wait staff was very attentive and kind. All seats were on the water and have great views. There was a resident kitty who enjoyed some petting which waa the best ending. Thank you again.
Atmosphere: 5
Food: 5
Service: 5
debbie cauchi
Great staff! Beautiful Views. This is more of a upscale restaurant vs casual which is needed in Downtown Kona. Food and Service have always been exceptional. It is a bit more pricey place and it is comparatively worth it.
Atmosphere: 5
Food: 5
Service: 5
Lupita Rosas Belmonte
A fantastic spot for dining with a spectacular beachfront view! The service was top-notch, and the food was absolutely to die for. I highly recommend the teriyaki steak, it was incredibly tender and melted in my mouth! Don’t forget to pair it with a Mai Tai for the full experience 🌺
Atmosphere: 5
Food: 5
Service: 5
Crystal Smith
The best restaurant in Kona
Atmosphere: 5
Food: 5
Service: 5
Christopher Chanowitz
Great service, delicious food and desserts. Great place to see the sunset.
Atmosphere: 5
Food: 5
Service: 5
dianne alesse
Jena was our server. Experienced and knowledgeable, excellent service from her. The food was so good. My husband had the sirloin signature dish and I had the catch of the day. Surprised us with dessert because we were celebrating our anniversary! Met Corrina the manager who was also very pleasant. Must go to this place!
A multitude of issues…We told our server we were vegan before we ordered anything and then we were served bread that we later found out was not vegan after taking a few bites of the lavash. We then ordered a vegan fettuccine dish with tofu…we originally trusted that it was vegan until we realized we were biting into multiple shrimp hidden in the sauce. We did not want to make a big fuss even though it was our first time eating shrimp/meat in over 7 years! They remade it for us, but it was still a pretty disheartening experience for our 10 year anniversary dinner as I had to eat my dish by myself after the correction was made 15 minutes late. This experience did not live up to expectations and we still paid full price for everything despite all the issues. We really want them to keep vegan/vegetarian options for the future, but we wished they handled them with more care and consideration for their customers.
Atmosphere: 3
Food: 1
Service: 2
Kevan Purcell
Service was nonexistent as several waitresses and waiters walked by our table and never greeted us, no water, or even look at our table. We asked the lady up front who seated us that we had been waiting 15 minutes and she said she would fine our server but after another 10mins, we left. Atmosphere was great and we wanted to dine there for my brother birthday but if the staff can’t even acknowledge us, I don’t want to spend my money there.
Atmosphere: 5
Service: 1
Daniel Lum
Great happy hour and food is delicious l. Highly recommend!
Atmosphere: 5
Food: 4
Service: 4
Holly McKenzie
Management was disgraceful. Refused the payer of our party service after asking if the bill from waiting for our table to our actual table to be carried on. Walked out after this.
Atmosphere: 1
Food: 1
Service: 1
Caitlin McKenzie
Terrible management, they did not handle a situation well, and will let your order food and drink and then come to your with an issue after the fact. Will not be returning and would not recommended this place. No morals or communication. We also had to wait over 30 minutes for our table, after reminding them twice,
The food was delicious. The view was incredible. The front of house was a mess though. I’ve worked in food service for almost 20 years and I don’t think I’ve ever experienced something like this. We arrived at 4:45 for our 5pm reservation and were told to sit by the fire pits until they opened at 5pm. We didn’t realize just the bar was open at 4 and the kitchen was 5. Totally fine. The host said a bartender would be out to us. No one ever came. We didn’t need beverages so it was fine. Other guests sat near us and no one came out for them. At 5:11, we got a text saying our table was ready. So then we were walked through the dining room to see everyone that came in after us had already been seated. Our server seemed attentive at the beginning. He took about 5 minutes to explain the drink/dinner/dessert menu to which we only ordered iced teas and an appetizer. He came back to check in and we gave him our entree order. He said he was still working on the teas. Waiting and still no teas. Then our entrees arrived. Where’s the appetizer? Oh about 1 minute after the entrees were brought. The server appeared with the 2 other runners and babbled about them getting the timing wrong. Then asked if everything was ok and we said it was fine. He then says something weird about being happy with his job. Then a bread basket came out 5 to 10 minutes after that. The food was delicious so we just enjoyed the view. We decided to get a dessert and watch the sunset. I’m going to guess it was around 6pm because I thought it would arrive before the 6:17pm sunset time Google gave me. We had to waive down a buser to ask about dessert around 6:29pm. Our server had never returned. He had a few other tables but it fully felt like he was avoiding us. The dessert finally appears with our awkward server saying oh he had to build it. What? It was delicious but now we’ve already been there 1.75 hrs and our server is MIA again. I flagged down another employee to ask for a box for our dessert and the check. She brought the box and said our server was right over there. I said I knew that but he hadn’t been over in an while. She said she’s grab someone to help. She came back with a print out of our bill and then the server magically appeared and almost checked her out of the way. He stood over me while I put in my payment making it very uncomfortable. His service and behavior was so awkward. Everyone seemed to know something was off and they were apologetic…but not a peep from him. So in summary, front of house needs some help.
Atmosphere: 5
Food: 5
Service: 1
The food and scenery was amazing. The food was well worth the cost. The staff are kind and make it an enjoyable experience.
Atmosphere: 5
Food: 5
Service: 5
Amazing. The special was outstanding, and the waitress was absolutely delightful.
Atmosphere: 5
Food: 5
Service: 5
Great seating on patio, under great big umbrella. Rain came, no problem. Beautiful view of bay, canoes and sunset
Atmosphere: 5
Food: 5
Service: 5
We ordered the Kanpachi o Kenai and the Sesame Crusted Ahi and it was incredible. The wait staff was very attentive and kind. All seats were on the water and have great views. There was a resident kitty who enjoyed some petting which waa the best ending.
Thank you again.
Atmosphere: 5
Food: 5
Service: 5
Great staff! Beautiful Views. This is more of a upscale restaurant vs casual which is needed in Downtown Kona. Food and Service have always been exceptional. It is a bit more pricey place and it is comparatively worth it.
Atmosphere: 5
Food: 5
Service: 5
A fantastic spot for dining with a spectacular beachfront view! The service was top-notch, and the food was absolutely to die for. I highly recommend the teriyaki steak, it was incredibly tender and melted in my mouth! Don’t forget to pair it with a Mai Tai for the full experience 🌺
Atmosphere: 5
Food: 5
Service: 5
The best restaurant in Kona
Atmosphere: 5
Food: 5
Service: 5
Great service, delicious food and desserts. Great place to see the sunset.
Atmosphere: 5
Food: 5
Service: 5
Jena was our server. Experienced and knowledgeable, excellent service from her. The food was so good. My husband had the sirloin signature dish and I had the catch of the day. Surprised us with dessert because we were celebrating our anniversary! Met Corrina the manager who was also very pleasant. Must go to this place!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A multitude of issues…We told our server we were vegan before we ordered anything and then we were served bread that we later found out was not vegan after taking a few bites of the lavash. We then ordered a vegan fettuccine dish with tofu…we originally trusted that it was vegan until we realized we were biting into multiple shrimp hidden in the sauce. We did not want to make a big fuss even though it was our first time eating shrimp/meat in over 7 years! They remade it for us, but it was still a pretty disheartening experience for our 10 year anniversary dinner as I had to eat my dish by myself after the correction was made 15 minutes late. This experience did not live up to expectations and we still paid full price for everything despite all the issues. We really want them to keep vegan/vegetarian options for the future, but we wished they handled them with more care and consideration for their customers.
Atmosphere: 3
Food: 1
Service: 2
Service was nonexistent as several waitresses and waiters walked by our table and never greeted us, no water, or even look at our table. We asked the lady up front who seated us that we had been waiting 15 minutes and she said she would fine our server but after another 10mins, we left. Atmosphere was great and we wanted to dine there for my brother birthday but if the staff can’t even acknowledge us, I don’t want to spend my money there.
Atmosphere: 5
Service: 1
Great happy hour and food is delicious l. Highly recommend!
Atmosphere: 5
Food: 4
Service: 4
Management was disgraceful. Refused the payer of our party service after asking if the bill from waiting for our table to our actual table to be carried on. Walked out after this.
Atmosphere: 1
Food: 1
Service: 1
Terrible management, they did not handle a situation well, and will let your order food and drink and then come to your with an issue after the fact. Will not be returning and would not recommended this place. No morals or communication. We also had to wait over 30 minutes for our table, after reminding them twice,
Service: 1
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