We tried going twice to the one on Henry Street. The first time it was 10 am and no breakfast was offered. The next day we went 5 minutes to 8 and the doors were locked. I called the number and after finally answering the lady said they didn’t have staff to open yet. And then hung up on me. The website says 6am opening. We prefer to eat inside and not use drive thru. If you aren’t able to open at 6 or even 8 please pit it on your website.
Atmosphere: 1
Food: 4
Service: 1
Jeffrey Rahm
Worst burger ever,
Atmosphere: 3
Food: 1
Service: 4
Feisty Chiq
Free med fry in the app. Louies rung me up for 3 frys instead because she messed up on the code and failed to ask for a QR code instead she just rung me up and charged me for 3 fries... so i got the manager and was able to get a refund but now my app wasnt popping another code because she messed it up somehow in the system. So they got violent with me because I asked for my fry.. I ran out of there after they ganged up on me and yelled in front of EVERYBODY. I AM SOOO EMBARRASED THAT THEY HARRASSED ME LIKE THAT AND WISH I CALLED THE COPS. I mean its only a french fry and wasnt even that hungry. But to make a mistake and put it on the customer. Ugh. The names where Jenna( manager) and Louis the cash register clerk. Im calling the cops next time i cone in there and I will sue them for harrassing me over a free french fry. Ugh im so disgusted and i am posting pictures of them all over facebook and its the McDonalds in the walmart in Kona. She tried telling me she didnt have a number 9 button to enter the code so WHY didnt she ask for the QR code? Instead charges me for 3 frys and i did not notice because i bought a soda and only when i seen i got 3 frys did i look at the reciept... but why put it on me?
Mark Pickens
No biscuits at 7 am?
Atmosphere: 3
Food: 1
Service: 1
Zack Williams
Prices are going up, up, UP! The dollar menu no longer has ANYTHING on that costs a dollar. ?. Even the dollar coffee is now one fifty! They need to seriously reevaluate their market demo. THIS USED to be a place to eat on a budget... sadly, no longer.
Atmosphere: 3
Food: 3
Service: 3
Rolinda S
Everything was horrible from food to service. McDonald's tend to mess up a simple order and hire pl who can't read.
Atmosphere: 1
Food: 1
Service: 1
Jericho Mckim
I'd give less stars if possible had no issue placing my order and picking it up but this is the second time I've went to mcdonalds for a simple order for it to get messed up or they forget some of my food. I live an hour and a half away I can't just drive to town and get them to rectify the situation. But I try to call them and explain the situation and they don't even answer the phone. I simply ordered the 40 pc chicken nugget deal with two large fries get home and have one thing of nuggets and some fries. Like where the hell is the rest of my food? Like are they going to pay for me to drive back to town and get my food since it's there fault I'd be wasting gas? And wear and tear on my car etcetera.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Chris Duncan
Slow (everyone who works here), got multiple items wrong, charged for an extra item, forgot napkins in all the bags. Maybe things work differently here in two Hawaii but we expect more.
Atmosphere: 2
Food: 3
Service: 1
Trent Palacat (808 moku)
Just sometimes, there is no ice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Big Breakfast with Hotcakes, Bacon Egg
Raider SamSon
We ordered two 6 piece chicken nuggets happy meals for our daughters, we got five instead of six nuggets, the chicken nuggets and the fries were stale and weird tasting. Not only do they not know how to count chicken nuggets at this McDonald’s their food is also disgusting! our kids ate one chicken nuggets each, the rest went in the trash. Avoid at all cost.
If I could give this place less than one star I would. The could not get an order right, took three employees. After ordering and getting food they said they charge for ranch even though it was supposed come with the chicken nuggets. There are ten people in line and they said for ranch I have to wait in line and order it and pay $.51 per tiny ranch container. The staff was rude about all this as well. The drink machine was out of almost everything including ice.
Atmosphere: 1
Food: 2
Service: 1
koby
I enjoyed the cashier mood, just please fix the ice cream machine ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcflurry with Oreo Cookies, Dasani Water
We tried going twice to the one on Henry Street. The first time it was 10 am and no breakfast was offered. The next day we went 5 minutes to 8 and the doors were locked. I called the number and after finally answering the lady said they didn’t have staff to open yet. And then hung up on me. The website says 6am opening. We prefer to eat inside and not use drive thru. If you aren’t able to open at 6 or even 8 please pit it on your website.
Atmosphere: 1
Food: 4
Service: 1
Worst burger ever,
Atmosphere: 3
Food: 1
Service: 4
Free med fry in the app. Louies rung me up for 3 frys instead because she messed up on the code and failed to ask for a QR code instead she just rung me up and charged me for 3 fries... so i got the manager and was able to get a refund but now my app wasnt popping another code because she messed it up somehow in the system. So they got violent with me because I asked for my fry.. I ran out of there after they ganged up on me and yelled in front of EVERYBODY. I AM SOOO EMBARRASED THAT THEY HARRASSED ME LIKE THAT AND WISH I CALLED THE COPS. I mean its only a french fry and wasnt even that hungry. But to make a mistake and put it on the customer. Ugh. The names where Jenna( manager) and Louis the cash register clerk. Im calling the cops next time i cone in there and I will sue them for harrassing me over a free french fry. Ugh im so disgusted and i am posting pictures of them all over facebook and its the McDonalds in the walmart in Kona. She tried telling me she didnt have a number 9 button to enter the code so WHY didnt she ask for the QR code? Instead charges me for 3 frys and i did not notice because i bought a soda and only when i seen i got 3 frys did i look at the reciept... but why put it on me?
No biscuits at 7 am?
Atmosphere: 3
Food: 1
Service: 1
Prices are going up, up, UP! The dollar menu no longer has ANYTHING on that costs a dollar. ?. Even the dollar coffee is now one fifty! They need to seriously reevaluate their market demo. THIS USED to be a place to eat on a budget... sadly, no longer.
Atmosphere: 3
Food: 3
Service: 3
Everything was horrible from food to service. McDonald's tend to mess up a simple order and hire pl who can't read.
Atmosphere: 1
Food: 1
Service: 1
I'd give less stars if possible had no issue placing my order and picking it up but this is the second time I've went to mcdonalds for a simple order for it to get messed up or they forget some of my food. I live an hour and a half away I can't just drive to town and get them to rectify the situation. But I try to call them and explain the situation and they don't even answer the phone. I simply ordered the 40 pc chicken nugget deal with two large fries get home and have one thing of nuggets and some fries. Like where the hell is the rest of my food? Like are they going to pay for me to drive back to town and get my food since it's there fault I'd be wasting gas? And wear and tear on my car etcetera.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Slow (everyone who works here), got multiple items wrong, charged for an extra item, forgot napkins in all the bags. Maybe things work differently here in two Hawaii but we expect more.
Atmosphere: 2
Food: 3
Service: 1
Just sometimes, there is no ice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Big Breakfast with Hotcakes, Bacon Egg
We ordered two 6 piece chicken nuggets happy meals for our daughters, we got five instead of six nuggets, the chicken nuggets and the fries were stale and weird tasting. Not only do they not know how to count chicken nuggets at this McDonald’s their food is also disgusting! our kids ate one chicken nuggets each, the rest went in the trash. Avoid at all cost.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
All good, really nice to find this McDonald’s after 17 day cruise. Staff efficient snd shop Clean. Good to have a burger and some wifi.
I loved the Spam and rice platter
Atmosphere: 5
Food: 5
Service: 5
I like the attentiveness of the employees everytime I goKid-friendliness: Your children will feel welcome here.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Mcnuggets, Vanilla Cone, Mccaf
If I could give this place less than one star I would. The could not get an order right, took three employees. After ordering and getting food they said they charge for ranch even though it was supposed come with the chicken nuggets. There are ten people in line and they said for ranch I have to wait in line and order it and pay $.51 per tiny ranch container. The staff was rude about all this as well. The drink machine was out of almost everything including ice.
Atmosphere: 1
Food: 2
Service: 1
I enjoyed the cashier mood, just please fix the ice cream machine ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcflurry with Oreo Cookies, Dasani Water