McDonald's
75-5729 Kuakini Hwy, Kailua-Kona
(808) 329-3803
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Slowest McDonald’s on the island.
Service: 1
They actually talked to me on my call unlike the other one nearby who just have me the silent treatment and hung up 5 stars
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Roll, Breakfast Sandwich, Little Fried, Chicken Mcnuggets, Mcchicken, Big Breakfast with Hotcakes, Big Breakfast, 3 99 Bundle 4pc Nuggets & S Fries Iced Late Extra Shot Fast & Fresh I Rebecca, Medium French Fries, Crispy Chicken Sandwich, World Famous Fries, Egg Mcmuffin, Double Cheeseburger, Mcdouble, McDonald's Big Mac, Taro Pie, Dr Pepper, Cheeseburger, Fried Apple Pie, Big Mac
The lobby is never open
Atmosphere: 2
Food: 3
Service: 2
I ordered by drive thru around 3:20pm today & while i was paying my order the lady cashier didn't even looked at my face & didn't smile or said thank you,bad customer service from the staff,i didn't get her name & the staff at the pickup window didn't knew the cashiers name
All the doors were locked and only the driver thru was open. Honestly kind of insulting
Go to place, good prices. Pride in their stores. Locally-owned.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcdouble
THIS DAY, SERVICE & MEAL WERE GREAT. WISH THEY SERVED THE PORTUGESE SAUSAGE/EGG/SPAM & RICE MEAL ALL DAY LONG INSTEAD OF JUST BREAKFAST!!
IT'S HAWAII AFTER ALL!!
Food: 5
Service: 5
visited this location while on vacation. Great service and staff. Thank you
Atmosphere: 5
Food: 5
Service: 5
The lady that took our order isn’t a fan of customer service. They should keep her in the back.
Service: 1
Drive thru was short line even with one lane closed to construction..
Food: 5
Service: 5
Restaurantji Recommends
We ordered our meal on the kiosk. We used our McDonald's app and took advantage of their Monday Big Mac Deal where you purchase the meal and you get a Big Mac sandwich for free. We customized both burgers and asked for light mac sauce and no pickles. They printed the custom labels on the sandwiches. However, when we checked, both had a lot of mac sauce and pickles. We didn't bother going back to have them fix it and just removed the extra items ourselves. I will say that our food was fresh, and unlike most McDonald's worldwide, I love that the McDonald's here in Hawaii sell the OG fried apple pies. I think next time the staff prepping the meals just needs to pay attention, especially to custom orders. Thank you!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Little Fried, World Famous Fries, Big Mac
Early morning drive through moves quickly and very polite staff.
Atmosphere: 5
Food: 5
Service: 5
When we visited the food was our really quick and was prepared fresh you could tell. My main issue is that they had to keep the doors open due to the foul stench of human waste.
Atmosphere: 2
Food: 4
Service: 4
The locals seem to like it. If you're visiting go somewhere else and try to enjoy yourself.
Atmosphere: 1
Food: 1
Service: 1
Is a pretty much normal McDonald's the thing that isn't all that great is the soda machine is closed so you can't refill your drink and you got to order at the kiosk and then yeah there's like no service at all because I don't know there's just no one at the cash register
Atmosphere: 2
Food: 4
Service: 1
Loading...