Starbucks

75-5695 Kuakini Highway, Henry St, Kailua-Kona
(808) 329-1166

Recent Reviews

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Teri Nance

Everything was good!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Bites, Bacon Gouda & Egg Sandwich

Steene Wilson

Starbucks... it's Starbucks. But the service here is fantastic. Fast and order was perfect 👌

Atmosphere: 5

Food: 5

Service: 5

David Miller

Not much parking

Atmosphere: 5

Food: 5

Service: 5

Tyler C

Good prices and tasty.

jen winger

The worst Starbucks that I have ever been to ..and I frequent them multiple times a week. Rude staff, dismissive and seemed irritated after asking them to correct the order. They all seemed miserable. The store and bathroom was incredibly disgusting and filthy! Not coming back.

Atmosphere: 1

Food: 2

Service: 1

Paula Steele

Could not get any food. The heating for sandwiches was not able to keep up so no hot sandwiches. Not good at breakfast. They need more heating ability.

Atmosphere: 4

Service: 3

Greg Kirkpatrick

Really nice. Convenient, on the SW corner of Henry Street & Kuakini Hwy. Bacon, Gouda, & Egg Sandwich on Ciabatta roll was excellent. No crowd at 1145. Definitely will be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lemonade

DiveBigIsland

Over priced. $9 for 3 shots of espresso.
Opens early nice employees.

Atmosphere: 1

Food: 1

Service: 5

Samantha Martin

Only place open in Kona for coffee at 5am

Service: 5

Gabe Agnew

pretty typical starbucks

Dima Tretiak

No power outlets / fake power outlets

Atmosphere: 1

Food: 3

Service: 5

Kristin Ingram

The absolute worst customer service I have ever received. The female employee who I assume is the manager is out of control. She yelled at me and then refused me service after I tried to throw my dog's potty bag in their outside dumpster. I have never had such hostility and amount of unprofessionalism at a store before. What kind of employee actually takes the time to walk out from behind the counter and walk outside to their trash can area to yell at a customer ? My dog was leashed to a chair on their patio and I was just trying to come inside their store to order my daily drink. I wasn't trying to bring my dog inside the store and I wasn't trying to throw his potty bag in a trash can inside this door. When I walked inside the manager was speaking to the cashier and then the manager walked into the back and the cashier actually turned his back to me and never turned back around to take my order. Something needs to be done about them. It was crazy.

Atmosphere: 1

Food: 1

Service: 1

Faith Hale

Tasha made it such a good experience. Best customer service on big island.

Atmosphere: 5

Food: 5

Service: 5

Kristina Hildenbrand-Knauer

We got some good coffee.

Atmosphere: 2

Food: 3

Service: 5

Anthony Melton

Verry verry friendly staff coffee was perfect

Atmosphere: 5

Food: 5

Service: 5

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