Starbucks

74-5455 Makala Blvd, Kailua-Kona
(808) 334-4020

Recent Reviews

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John Doe

a tall latte is $6.05 now? it’s barely 12 oz. what a joke

Atmosphere: 4

Service: 4

Stefanie Galfano

We go to a lot of coffee places, and a lot of Starbucks on the main land, this was by far our worst customer experience we’ve ever had. Ryan who made our drinks made our first drink incorrect, we had to ask to have it re made he then messed it up a second time and argued with me on what the drink was.
I had to pull up my Starbucks app to prove him wrong even after that he still refused to acknowledge. 2/4 drinks were incorrect.

Atmosphere: 2

Food: 2

Service: 1

Cooking with Sonya

When asked barista for a few packets of sugar after the purchase, he told me to go back in line and wait again so that his co worker at register next to him gives it to me. ABSOLUTELY RUDE!!!

Atmosphere: 1

Service: 1

Zach Montizor

Flys in the display cabinet and floors dirty. Order person nice but took forever to make drinks.

Atmosphere: 3

Food: 3

Service: 3

lita flwr

Very fantastic ???✌️vanilla bean is

Atmosphere: 5

Food: 5

Service: 5

Jason Clough

Took 30 min for one latte

Cole Miles

Starbucks drink quality is fine, but all of the charging ports are disabled.

Atmosphere: 1

Food: 5

Juan Gerardo

Rose, the young lady with long hair that took my order needs retraining in customer service skills. No “hello, what can I get started” or even a “have a nice day”. Very basic customer service skills are non existent. We stared at eachother for a few seconds before I went ahead and gave her my order. I left and not a word from her. Shame shame shame.

Laura Mendoza

April 28,2023...9:30 on a Friday Morning they cant serve breakfast because their oven is not working that's understandable but having no cold brew ready and no sign stating it... after a 10 minute wait in line is inexcusable!!!

Global644356

Lillian and Misty at the Starbucks in the hotel were extremely friendly, took the time to help me with my orders and were extremely knowledgeable on the drinks they provide at the hotel Starbucks! Extremely helpful for those that need coffee to make or order coffee!

Green

Love this little place inside Target at Kona, HIVery clean and pleasant customer service. 5star

Jean Garcia

Love there coffee

psudino

My wife and I were looking for the Been There cup for Hawaii and Google led us to this Target for a Starbucks. The coffee shop was right up front, the cups were available, and the person at the counter was very friendly. We had a nice chat while she checked us out and in typical Starbucks fashion, it was a very pleasant experience. Also, the Been There cup for Hawaii is really neat.

Jessica Tapara

it is soooooooooooooooooooooooooooooooooooooooooooooooo great

Mark J.

Wait times can be long so use the mobile app before you get there!

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