Weed of this location fairly often just because it's convenient to our house. My husband ordered a bacon quarter pounder. It came without any bacon even though he was charged for it. I ordered a cheeseburger no pickles and got no cheese on my cheeseburger. The food was very sloppily made with only a little sauce in the very middle of the bun and I thought there were no onions but there did appear to be 3-4 slivers. It's confusing to me when you order on their kiosk that there could be so many misunderstandings about what is ordered.
Atmosphere: 4
Food: 2
Service: 2
Neil Crabtree
McDonald's will always be my Hap Snap Happy Place for fast food on the go!
Atmosphere: 3
Food: 4
Service: 4
Añaza Nielsen
All the workers have been sweet to me every time I come by. Divaki is my favorite!
Atmosphere: 4
Food: 3
Service: 5
Leana Sto. Domingo
This McDonald’s has the rudest manager named Ray. Long story short, I placed a mobile order and it didn’t come out even after 30 mins. I was questioning this and instead of helping me he yelled at me to get off “his” property and pointing to leave. They took my money and I got nothing no food in exchange. I am just in shock that an employee would even talk to anyone like that. He might be frustrated with something else but he definitely took it out on me. McDonald’s should double check what kind of people they hire.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Rowand
McDonald’s in Kealakakua is a joke. The dining room is rarely open when I come through, so I am forced to use the drive through and eat in my car. To make things worse they can’t seem to be bothered to think through what a customer needs with the meal that was ordered. I ordered a big breakfast plate. No butter or jelly for the biscuit. No salt and pepper for the eggs. I guess I’m fortunate to get a knife and fork this time. A little bit of training would be nice.
Atmosphere: 1
Food: 3
Service: 1
Smidty Schripsema
You can still get the meal deal. Even in Hawaii!!!
Atmosphere: 3
Food: 5
Service: 5
Oscar Sowten
Just another Macas.
Atmosphere: 3
Food: 3
Service: 3
David Curry
Warning: The dining room has been closed 98% of the time over the past 3 years (as of Sept 2025) so don't expect to use the bathroom. There is a bathroom at the Hele gas station across the street.
Atmosphere: 1
Food: 4
Service: 3
Nicole Arsenault
This McDonalds only offers dine in until 6 pm. So take out or drive thru only. We got some chocolate shakes and and a smile!!! Lol
Atmosphere: 4
Food: 4
Service: 4
Sergio Figueroa
OMG the new shake along with the meal is actually so good. I never thought McDonald’s would be this great. To be honest, I would never pick anything else if this wasn’t limited edition. GET the new McDonald’s shake it is delicious. 🤤 to be honest, never in my life have I ever experience happiness and rainbows all in one cup
Not very helpful with kiosks. They weren't working right and everyone acted like couldn't take an order unless was through kiosks.
Atmosphere: 3
Food: 4
Service: 3
derek monell
Snack wrap disappointing. Tortilla cold and lettuce n cheese only in the last 3rd. 1st third was just cold tortilla
Atmosphere: 2
Food: 1
Service: 4
Po Po
Store is closed at 7:30 am but mobile order takes your money
Service: 1
Rosalie Gedaria
Ordered today by drive thru but my chicken nuggets box had only 3pcs instead of 4
Atmosphere: 3
Food: 3
Service: 3
Kalika Kendra
The food is good 90% of the time, rare exceptions. Such as a custom order not being followed but it's not the end of the world. Major issue is the place is always closed. It's been so long that people have been able to walk into the building. Then they are always closed early, they never close at 9pm, it's around 4-5pm they close. Haven't updated google maps on it at all. The mobile app sometimes will say that this location can't take your order at this time either.
Weed of this location fairly often just because it's convenient to our house. My husband ordered a bacon quarter pounder. It came without any bacon even though he was charged for it. I ordered a cheeseburger no pickles and got no cheese on my cheeseburger. The food was very sloppily made with only a little sauce in the very middle of the bun and I thought there were no onions but there did appear to be 3-4 slivers. It's confusing to me when you order on their kiosk that there could be so many misunderstandings about what is ordered.
Atmosphere: 4
Food: 2
Service: 2
McDonald's will always be my Hap Snap Happy Place for fast food on the go!
Atmosphere: 3
Food: 4
Service: 4
All the workers have been sweet to me every time I come by. Divaki is my favorite!
Atmosphere: 4
Food: 3
Service: 5
This McDonald’s has the rudest manager named Ray. Long story short, I placed a mobile order and it didn’t come out even after 30 mins. I was questioning this and instead of helping me he yelled at me to get off “his” property and pointing to leave. They took my money and I got nothing no food in exchange. I am just in shock that an employee would even talk to anyone like that. He might be frustrated with something else but he definitely took it out on me. McDonald’s should double check what kind of people they hire.
Atmosphere: 1
Food: 1
Service: 1
McDonald’s in Kealakakua is a joke. The dining room is rarely open when I come through, so I am forced to use the drive through and eat in my car. To make things worse they can’t seem to be bothered to think through what a customer needs with the meal that was ordered. I ordered a big breakfast plate. No butter or jelly for the biscuit. No salt and pepper for the eggs. I guess I’m fortunate to get a knife and fork this time. A little bit of training would be nice.
Atmosphere: 1
Food: 3
Service: 1
You can still get the meal deal. Even in Hawaii!!!
Atmosphere: 3
Food: 5
Service: 5
Just another Macas.
Atmosphere: 3
Food: 3
Service: 3
Warning: The dining room has been closed 98% of the time over the past 3 years (as of Sept 2025) so don't expect to use the bathroom. There is a bathroom at the Hele gas station across the street.
Atmosphere: 1
Food: 4
Service: 3
This McDonalds only offers dine in until 6 pm. So take out or drive thru only. We got some chocolate shakes and and a smile!!! Lol
Atmosphere: 4
Food: 4
Service: 4
OMG the new shake along with the meal is actually so good. I never thought McDonald’s would be this great. To be honest, I would never pick anything else if this wasn’t limited edition. GET the new McDonald’s shake it is delicious. 🤤 to be honest, never in my life have I ever experience happiness and rainbows all in one cup
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Not very helpful with kiosks. They weren't working right and everyone acted like couldn't take an order unless was through kiosks.
Atmosphere: 3
Food: 4
Service: 3
Snack wrap disappointing. Tortilla cold and lettuce n cheese only in the last 3rd. 1st third was just cold tortilla
Atmosphere: 2
Food: 1
Service: 4
Store is closed at 7:30 am but mobile order takes your money
Service: 1
Ordered today by drive thru but my chicken nuggets box had only 3pcs instead of 4
Atmosphere: 3
Food: 3
Service: 3
The food is good 90% of the time, rare exceptions. Such as a custom order not being followed but it's not the end of the world. Major issue is the place is always closed. It's been so long that people have been able to walk into the building. Then they are always closed early, they never close at 9pm, it's around 4-5pm they close. Haven't updated google maps on it at all. The mobile app sometimes will say that this location can't take your order at this time either.
Atmosphere: 1
Food: 4
Service: 1
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