Cold Stone Creamery

Great service customer service! Kindness to excited and loud kids is appreciated!

Atmosphere: 5

Food: 5

Service: 5

Would recommend getting some Coldstone in Kihei after dinner, great atmosphere. Mahalo.

Atmosphere: 5

Food: 5

Service: 5

The best place EVER- not only because of the ice cream but the service was absolutely AMAZING! We went on July 11th at 8:15pm and close time was 9:00pm - no one was irritated or upset and they were SO helpful! We haven’t had cold stone in YEARS so we had no clue what we wanted and everyone was so patient and polite with us! GREAT SERVICE!!!

Atmosphere: 5

Food: 5

Service: 5

The only cold stone in Hawaii now so they always are the best in my eyes. Hopefully this review catches the eyes of the managers and such.

There is a young man that works there at night, very young. I remember going to this location 2 years ago and he was the only one there and he was working very hard providing great ice cream and great service. Fast forward to this past visit he is still there still working hard and providing great service, he can pump out a ice cream quick now! Shoulda got his name, and I hope he has a successful future with this location or in another profession

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie Mintster

Amazing ice cream and great service!

Atmosphere: 3

Food: 5

Service: 5

Young adult staff are great. This Cold Stone has shave ice!!!

5 stars for the employees. A/C currently down. Hope you and your team can get that fixed soon. I feel for you guys in that heat.

terrible customer service !!! was rushing us once we step foot in the door, and one staff was even taking pictures, and they didnt even ask if i wanted whip cream and assumed i didnt want whip cream and my friend ordered after me and got whip cream. i even asked if there was a charge for it. (the picture on the sign all milkshakes had whipcream with it) and my milkshake had chocolate in it and i ordered strawberry, what if i was allergic (im also assuming its chocolate but who knows)

Delicious Hawaiian shaved ice ?

Ty soooo much 2 your staff 4 making our Red Hat Luncheon soo delicious w/ Ube Ice cream mixed w/ Red velvet cake,& cones & red velvet sprinkles❣U Rock?

We really enjoyed a create your own with french vanilla ice cream and fresh banana with peanuts, caramel& fudge. We called it a fanana split (fake banana split) ONO! Plus the guy that helped us was super fast and efficient mahalo Michael

Michael was absolutely awesome! Super fast and efficient while continuing to provide excellent customer service with a smile on his face! Will be coming back.

Two girls who worked there that night were the sweetest!! Although the blond guy that was there was very rude and had horrible customer service, he needs therapy??

Worst Coldstone I have ever had! I go to coldstone often in the contential states, so I have been to over 2 dozen locations and many repeated. This coldstone had the worse service, the least available toppings and add ins, and the ice cream melts like marble slab.. It isn't like any other location I have had. I went twice and still the same experience, and when you're paying more on Maui you expect to get a high enough quantity.. $10.50 for a gotta have it, but only 2 reeses.. COME ON!

luckily our ice creams were tasty and the young girl that served us was pleasant, but when we finished eating I noticed the young girls mom who had picked her up had come and parked beside our car from 5 spots over and as we approached she insisted we hit her car and was pointing to a dent that was invisible to us, I knew this was a scam since when we exited the car we were beside a green toyota pickup and when we came back her white car was parked there instead and we had not gone back to the car since exiting and getting our ice cream - just a heads up to look for any similar scams perhaps