Busy place, delicious pizza, best when less time to wait for food when you are hungry after busy activities all day.
Sweta Purbiya
**Disappointing Experience - Poor Service and Long Wait Times**
I usually try to give places the benefit of the doubt, but my recent experience here was truly frustrating. First off, we had to wait for over 5 minutes just to place our order. When we finally did, we ordered a pizza and garlic bread, and were told it would be ready in 15 minutes. The display even showed a pick-up time of 11:32 PM, so we thought everything was fine. However, after waiting 45 minutes, we only received the pizza—no garlic bread in sight.
When we asked the server about the garlic bread, she responded very rudely, saying we'd have to wait an additional 20 minutes. By this point, we were already late for our tour. While she did offer a refund for the garlic bread, it didn't make up for the delay and the poor attitude.
Overall, this experience left a lot to be desired. The service was unprofessional, the wait was unnecessarily long, and it caused us to miss out on plans. Definitely disappointed and won't be returning.
Atmosphere: 1
Food: 5
Service: 1
Sukesha Patil
Wish i could give this place ZERO star. Standing in queue waiting for my pizza for more than 2 hrs now. Manager is absolutely biased towards whos order he should prepare first. Its all mess
A L
updated because last visit was awesome!!
Atmosphere: 4
Food: 4
Service: 4
Gaurav Singhh
Nice very easy road for Ohe’o and Pizza Hut was well maintained
Atmosphere: 5
Food: 5
Service: 5
Zac V
It's a good pizza hut. No issues staff was super friendly
Atmosphere: 3
Food: 5
Service: 5
Paul McNulty
I had the worst experience ever at a Pizza Hut at this location on South Kihei Road with an online order. I got a coupon code on T-Mobile for a free flatbread when you make a $1 purchase. I live in Maui and I know that some coupons aren't applicable in HI, but this one was. I downloaded the app and placed an order for another flatbread with the intention of providing a snack for my kids.
I received an email confirming the order was in and went to the store. I waited while people were working in the back. I saw my pizzas and they were handed over as I prepaid in the app.
I was getting in my car when I heard my name called. I did the right thing and went back in. I was told that I still owed $5. I explained that I paid in the app. I showed an email indicating the order total and payment online. The person helping me said her name is Amanda and said if I wouldn't pay $5 more, then she was taking the pizzas. I asked to speak with the manager to reconcile this and she informed she is the manager. I asked why I should pay more for product I already paid online, but she just insisted her register was showing that I owed $5.
I requested a refund and she reprinted my receipt and explained that she refunded me and it will take 3 days for this come back on my credit card. I still have to wait to see if this is indeed the case.
What I don't understand is if you made the product AND I had an email receipt that indicated the order was paid online, why would you not accept it and handover the pizzas?
I never thought Pizza Hut was good, but my wife and I talked about it over the weekend and then this coupon turned up and I thought it was a sign to give them another try. With this service experience, I have a lot to talk about when somebody brings up Pizza Hut and none of it will be positive. Instead of giving me the chance to try their new product, she left a bad taste in my mouth. Worse than hunger...I went home to kids empty handed. I am truly disappointed by the experience and don't plan to go back.
Thanks for the awful experience.
Dzhamilia Biehova
Pizza was good
Atmosphere: 5
Food: 5
Service: 5
Jano Tarvirdian
Well. Nothing changed with none of main pizza chains, and pizza hut food is the same, not tasty, no flavour, greesy crystal and small wings, nothing against their employees.
Atmosphere: 3
Food: 2
Service: 3
Paul Roxas
Best value meal on Kihei. $10 for a large pizza!!!
Busy place, delicious pizza, best when less time to wait for food when you are hungry after busy activities all day.
**Disappointing Experience - Poor Service and Long Wait Times**
I usually try to give places the benefit of the doubt, but my recent experience here was truly frustrating. First off, we had to wait for over 5 minutes just to place our order. When we finally did, we ordered a pizza and garlic bread, and were told it would be ready in 15 minutes. The display even showed a pick-up time of 11:32 PM, so we thought everything was fine. However, after waiting 45 minutes, we only received the pizza—no garlic bread in sight.
When we asked the server about the garlic bread, she responded very rudely, saying we'd have to wait an additional 20 minutes. By this point, we were already late for our tour. While she did offer a refund for the garlic bread, it didn't make up for the delay and the poor attitude.
Overall, this experience left a lot to be desired. The service was unprofessional, the wait was unnecessarily long, and it caused us to miss out on plans. Definitely disappointed and won't be returning.
Atmosphere: 1
Food: 5
Service: 1
Wish i could give this place ZERO star. Standing in queue waiting for my pizza for more than 2 hrs now. Manager is absolutely biased towards whos order he should prepare first. Its all mess
updated because last visit was awesome!!
Atmosphere: 4
Food: 4
Service: 4
Nice very easy road for Ohe’o and Pizza Hut was well maintained
Atmosphere: 5
Food: 5
Service: 5
It's a good pizza hut. No issues staff was super friendly
Atmosphere: 3
Food: 5
Service: 5
I had the worst experience ever at a Pizza Hut at this location on South Kihei Road with an online order. I got a coupon code on T-Mobile for a free flatbread when you make a $1 purchase. I live in Maui and I know that some coupons aren't applicable in HI, but this one was. I downloaded the app and placed an order for another flatbread with the intention of providing a snack for my kids.
I received an email confirming the order was in and went to the store. I waited while people were working in the back. I saw my pizzas and they were handed over as I prepaid in the app.
I was getting in my car when I heard my name called. I did the right thing and went back in. I was told that I still owed $5. I explained that I paid in the app. I showed an email indicating the order total and payment online. The person helping me said her name is Amanda and said if I wouldn't pay $5 more, then she was taking the pizzas. I asked to speak with the manager to reconcile this and she informed she is the manager. I asked why I should pay more for product I already paid online, but she just insisted her register was showing that I owed $5.
I requested a refund and she reprinted my receipt and explained that she refunded me and it will take 3 days for this come back on my credit card. I still have to wait to see if this is indeed the case.
What I don't understand is if you made the product AND I had an email receipt that indicated the order was paid online, why would you not accept it and handover the pizzas?
I never thought Pizza Hut was good, but my wife and I talked about it over the weekend and then this coupon turned up and I thought it was a sign to give them another try. With this service experience, I have a lot to talk about when somebody brings up Pizza Hut and none of it will be positive. Instead of giving me the chance to try their new product, she left a bad taste in my mouth. Worse than hunger...I went home to kids empty handed. I am truly disappointed by the experience and don't plan to go back.
Thanks for the awful experience.
Pizza was good
Atmosphere: 5
Food: 5
Service: 5
Well. Nothing changed with none of main pizza chains, and pizza hut food is the same, not tasty, no flavour, greesy crystal and small wings, nothing against their employees.
Atmosphere: 3
Food: 2
Service: 3
Best value meal on Kihei. $10 for a large pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good food good price
Atmosphere: 3
Food: 3
Service: 3
I placed an order and order at 8 pm. At 10:40 was told the door dasher had quite. They then offered me a discount on my next order. Ass if
.
Really nice staff and made a great pizza
Atmosphere: 5
Food: 5
Service: 5
Takeout only location. Visited in the middle of April.
Pizza taste and freshness was exactly as expected. Reasonable prices.
Had a great interaction with one of the workers. There was a ?middle aged guy working there who took the time to ask how I pronounce my name.
A small thing, but it was a moment of simple kindness which doesn't happen often.
Atmosphere: 5
Food: 5
Service: 5
I order to delivery after waiting for 2 Hrs they cancel my order.
Loading...