To tell you the truth. I hate sandwiches with a burning passion, just as much as I hate pizza and ramen. Subway is a classic. You can't go wrong, whenever I eat jersey Mike's I get sick as fawk. But subway is a usually healthier alternative! I went in and saw this girl with cute earrings (but really ugly) jeans
You'd think, oh, shes definately crunchy, and so she'd definitely know the perfect amount of veg to meat ratio. No. Not at all. I got so much cucumber and barely any meat! I mean I'm vegan but not that seriously! I wish the person who made my sandwich gets what they deserve and know not to mess with lil ol gennibell!
Next time I come in I'm ordering a salad with extra protein! Because what was the point in ordering a sandwich if I just got a salad? Honestly, love subway tho best bread ever. (Don't get the Italien it tastes like cheap.)
I love cucumbers
Gina Jones
Whenever I order extra ingredients it seems like I ordered hardly any, based on the amount I get. I ordered extra Lettuce and it hardly had any Lettuce on it. The app orders make it easy to order MORE, REGULAR, OR LESS ingredients and when I order MORE I hardly ever get more. Even when I tip. Why should I tip if I don't get what I ordered?
Desiree Perry
I was in line with my boyfriend another person ahead of us waiting over 20 mins to be helped while the manager and other workers made MOBILE ORDERS the entire time didn’t even acknowledge us or anything. POOR SERVICE!!!! Shame on the manager more so.
C McDonald
Been going here since it became a Subway, NEVER AGAIN! 2 days ago witnessed an employee go into a sneezing fit while making a sandwich, she did not cover her mouth or even turn away from the food, after sneezing right into someone's sandwich she wiped her nose with the back of her hand and continued making the sandwich! what's worse is the owner (everyone's favorite ray of sunshine) was making a sandwich right next to her and witnessed the whole thing, he didn't say a word! There's plenty of reason to avoid this Subway, witnessing the owner not calling out his employee for health code violations is number one.
Atmosphere: 1
Food: 1
Service: 1
Owen66
Ordered a 20oz Soda as part of a meal deal and the owner gave Me a cup of soda and said that's what I ordered. The app clearly shows a 20oz plastic bottle of soda pop when I made the order. The owner was reluctant to accommodate this request and stated I was to blame !! Really Dude ?? Bad business and attitude from Pukalani Subway .
Atmosphere: 1
Food: 1
Service: 1
Owen Murray
Ordered a 20oz Soda as part of a meal deal and the owner gave Me a cup of soda and said that's what I ordered. The app clearly shows a 20oz plastic bottle of soda pop when I made the order. The owner was reluctant to accommodate this request and stated I was to blame !! Really Dude ?? Bad business and attitude from Pukalani Subway .
Atmosphere: 1
Food: 1
Service: 1
Keely Kopp
They forgot our cookie we call them back and they act like it’s a big joke the food was Ok though but terrible service it was some teen girl and boy acting like it was joke really bad service
Atmosphere: 3
Food: 4
Service: 1
Lindsay Ramos
Best staff and manager! Always feel so welcomed and they get my order 100% correct every time, and always going above and beyond. Awesome job pukalani crew!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
scott dahlquist
I feel bad for the employees of this establishment. The owner was clearly in over his head and was being rude to his employees I went and asked for my cup for my soda said “excuse me I put in an online order and would just like to grab my soda cup” without a beat the owner snapped at me , “IF ITS AN ONLINE ORDER IT WILL BE READY ON THE RACK DID YOU LOOK?” I said I know my order isn’t ready I just wanted to grab my soda cup while I waited so I could pour myself a drink. The friendly employee corrected the owner saying I got a cup in my meal and then the owner reluctantly gave it to me. I gave two stars only because the employees were very well mannered and friendly unlike the owner. Piss poor customer service on his part , he should learn something from his young employees.Oh and the churro was burnt and stale, how you cook a churro into a cracker is an impressive achievement.
Finally!!! EXCELLENT management, service, quality and value! Mark is an amazing manager/owner and we are so grateful! The employees are so kind, competent and fast! Thank you for making it better than ever!!!
Wheelchair accessibility: Perfect! 2 HC spots right in front!
Waa having a good day and about to have a good sandwich but the cashier decides to not let me use a 50 dollar bill on rush hour. I've been going there since thay opened there doors at this location, and not be going there any more , they just lost a 30 year customer, aloha ?
Atmosphere: 1
Food: 5
Service: 1
I'm sorry Christina I love you
Waa having a good day and about to have a good sandwich but the cashier decides to not let me use a 50 dollar bill on rush hour. I've been going there since thay opened there doors at this location, and not be going there any more , they just lost a 30 year customer, aloha 🤙
William Dale
Stopped in here while visiting from Tennessee to get my daughter who was having a rough day a sandwich. Mark was making sandwiches and noticed what was going on. He was very kind and positive which along with the sandwich changed the trajectory of our entire day. Thank you, Mark!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Magen Haroni
This Subway slaps. I don’t usually leave reviews, but Nalu made me hands down the best sandwich I’ve had here. Most people can’t fit all my toppings in there, but he man handled that bread into submission. Ten out of ten.
To tell you the truth. I hate sandwiches with a burning passion, just as much as I hate pizza and ramen. Subway is a classic. You can't go wrong, whenever I eat jersey Mike's I get sick as fawk. But subway is a usually healthier alternative! I went in and saw this girl with cute earrings (but really ugly) jeans
You'd think, oh, shes definately crunchy, and so she'd definitely know the perfect amount of veg to meat ratio. No. Not at all. I got so much cucumber and barely any meat! I mean I'm vegan but not that seriously! I wish the person who made my sandwich gets what they deserve and know not to mess with lil ol gennibell!
Next time I come in I'm ordering a salad with extra protein! Because what was the point in ordering a sandwich if I just got a salad? Honestly, love subway tho best bread ever. (Don't get the Italien it tastes like cheap.)
I love cucumbers
Whenever I order extra ingredients it seems like I ordered hardly any, based on the amount I get. I ordered extra Lettuce and it hardly had any Lettuce on it. The app orders make it easy to order MORE, REGULAR, OR LESS ingredients and when I order MORE I hardly ever get more. Even when I tip. Why should I tip if I don't get what I ordered?
I was in line with my boyfriend another person ahead of us waiting over 20 mins to be helped while the manager and other workers made MOBILE ORDERS the entire time didn’t even acknowledge us or anything. POOR SERVICE!!!! Shame on the manager more so.
Been going here since it became a Subway, NEVER AGAIN! 2 days ago witnessed an employee go into a sneezing fit while making a sandwich, she did not cover her mouth or even turn away from the food, after sneezing right into someone's sandwich she wiped her nose with the back of her hand and continued making the sandwich! what's worse is the owner (everyone's favorite ray of sunshine) was making a sandwich right next to her and witnessed the whole thing, he didn't say a word! There's plenty of reason to avoid this Subway, witnessing the owner not calling out his employee for health code violations is number one.
Atmosphere: 1
Food: 1
Service: 1
Ordered a 20oz Soda as part of a meal deal and the owner gave Me a cup of soda and said that's what I ordered. The app clearly shows a 20oz plastic bottle of soda pop when I made the order. The owner was reluctant to accommodate this request and stated I was to blame !! Really Dude ?? Bad business and attitude from Pukalani Subway .
Atmosphere: 1
Food: 1
Service: 1
Ordered a 20oz Soda as part of a meal deal and the owner gave Me a cup of soda and said that's what I ordered. The app clearly shows a 20oz plastic bottle of soda pop when I made the order. The owner was reluctant to accommodate this request and stated I was to blame !! Really Dude ?? Bad business and attitude from Pukalani Subway .
Atmosphere: 1
Food: 1
Service: 1
They forgot our cookie we call them back and they act like it’s a big joke the food was Ok though but terrible service it was some teen girl and boy acting like it was joke really bad service
Atmosphere: 3
Food: 4
Service: 1
Best staff and manager! Always feel so welcomed and they get my order 100% correct every time, and always going above and beyond. Awesome job pukalani crew!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I feel bad for the employees of this establishment. The owner was clearly in over his head and was being rude to his employees I went and asked for my cup for my soda said “excuse me I put in an online order and would just like to grab my soda cup” without a beat the owner snapped at me , “IF ITS AN ONLINE ORDER IT WILL BE READY ON THE RACK DID YOU LOOK?” I said I know my order isn’t ready I just wanted to grab my soda cup while I waited so I could pour myself a drink. The friendly employee corrected the owner saying I got a cup in my meal and then the owner reluctantly gave it to me. I gave two stars only because the employees were very well mannered and friendly unlike the owner. Piss poor customer service on his part , he should learn something from his young employees.Oh and the churro was burnt and stale, how you cook a churro into a cracker is an impressive achievement.
Atmosphere: 2
Food: 2
Service: 3
They should have a delivery on the phone
Restaurantji Recommends
Finally!!! EXCELLENT management, service, quality and value! Mark is an amazing manager/owner and we are so grateful! The employees are so kind, competent and fast! Thank you for making it better than ever!!!
Wheelchair accessibility: Perfect! 2 HC spots right in front!
Dietary restrictions: Excellent for ANY diet!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Cookies, Bacon Egg
Waa having a good day and about to have a good sandwich but the cashier decides to not let me use a 50 dollar bill on rush hour. I've been going there since thay opened there doors at this location, and not be going there any more , they just lost a 30 year customer, aloha ?
Atmosphere: 1
Food: 5
Service: 1
Waa having a good day and about to have a good sandwich but the cashier decides to not let me use a 50 dollar bill on rush hour. I've been going there since thay opened there doors at this location, and not be going there any more , they just lost a 30 year customer, aloha 🤙
Stopped in here while visiting from Tennessee to get my daughter who was having a rough day a sandwich. Mark was making sandwiches and noticed what was going on. He was very kind and positive which along with the sandwich changed the trajectory of our entire day. Thank you, Mark!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
This Subway slaps. I don’t usually leave reviews, but Nalu made me hands down the best sandwich I’ve had here. Most people can’t fit all my toppings in there, but he man handled that bread into submission. Ten out of ten.
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