Chili's Grill & Bar

Waited 40 minutes order never was put in!! Just rib what a waste

Atmosphere: 1

Food: 1

Service: 1

Unlimited chips n Salsa

Atmosphere: 5

Food: 5

Service: 5

Waiter was super rude ! Initially ignored us for the first 5 mins then she kept dropping the food off and immediately leaving, not once did she ask us if we needed anything or how the food was. It got to the point where we had to ask another waiter for things such as plates and more ranch. We even noticed that when “locals” came in she gave them excellent service and asked them did they need anything else . Ive been to this location when they were busy multiple times and have never experienced any service like this. We sat in the booths along the wall of the kitchen so you know who you are! Overall I’m disappointed with the service we received I didn’t even bother to ask for my birthday dessert because she made me so uncomfortable.

Atmosphere: 1

Food: 4

Service: 1

We have not been to Chili's for years! Took Mom to the Mililani Chili's for an early dinner. Our Server, Kala'i was FANTASTIC! He was attentive, funny, sweet and made us feel like valued customers.
Our meals were delicious! Chili's Chips are the best! Prices are off the chart... like I said, we hadn't been there for a few years, so we're pretty floored with the prices. Serving sizes were very decent and the food was delicious, so I guess it's worth it. Fortunately they let Mom, who is almost 98, order from the keiki menu. She enjoyed the Pepperoni Pizza!
The restaurant does need to be renovated...

Atmosphere: 4

Food: 5

Service: 5

Our server Charis was the best, sweetest, most helpful server. The hosts were very attentive and welcoming as well. Our food came quickly and just as ordered. We couldn't have asked for better service for our dinner meal this past Monday night. I recommend the virgin Pina colada and Li Hing Rita they were super refreshing for my Nina and I who don't drink alcohol. We will be back soon I'm sure.😊

Atmosphere: 5

Food: 5

Service: 5

Food was okay but our server Nick was great!

Atmosphere: 4

Food: 3

Service: 5

I came here today and everything usually goes smooth. Today it was a dog in the restaurant and my waitress could not keep her hands off of the dog, the dog was all over her apron and clothes. I just find it to be unsanitary.

Really horrible customer service. Just noticed the other racist review smh. There’s a tsunami that is about to hit the island and we just wanted to charge our phone at the bar and order a drink. We are just tourists on vacation and our scared and can’t get back to our hotel on the beach. They said it was their policy to not charge phones even if we pay for something. Heartless!

Service: 1

Great food and service. But it’s a generic restaurant. Can’t really mess anything up

Atmosphere: 5

Food: 5

Service: 5

Some staff is awful. Be careful in here.

Atmosphere: 1

Food: 1

Service: 1

Chili’s always delivers. Our favorite go-to for comfort food.

Atmosphere: 5

Food: 5

Service: 5

GO TO WAIKELE LOCATION INSTEAD!! Host was RUDE and did not even look at my husband and I when checking in or leaving the restaurant. Food took 20+ minutes to come out… waiter DID NOT check on us once throughout that time. We had to physically get his attention as we thought he forgot we existed lol… Didn’t give me the condiments or proper utensils that usually come with the meal I order so I had to wait even LONGER to eat my food…. Service was disappointing especially on a night that didn’t seem to be that busy. Train your employees how to interact with customers <3

Atmosphere: 1

Food: 1

Service: 1

Great place for lunch, and dinner

Atmosphere: 4

Food: 4

Service: 5

Always a dependable place to get a drink and a meal. Can't go wrong with the ribs!

Atmosphere: 5

Food: 5

Service: 5

Sat May 17, 2025...Ive been to this chilis off and on over the last few years and it had been ok. This time the fajitas were really terrible. Really...no exaggeration. Nothing on the sauteed veggies and the chicken had very light specks of some sort of seasoning blend. Like a quick rushed afterthought. Totally bland. Pico de gallo was likewise bland and no help. It was all pretty dry assembled and all i tasted was the flour tortilla. I asked for hot sauce, all they had was tabasco. Young cook? Short staffed? Ive had fajitas here and other restuarants many times and i was completely surprised. Was there for my nephew so i wasnt ruining a nite by worrying about finding a manager and complaining there. I cannot pay almost $30 and have that again. Nephew liked the ribs. Salad my wife had was fine minus the quesdadillas she said pass on those. Server and restuarant itself was fine. Whatever was up with the cook? Cannot go there again sorry. Have to say avoid....just not what it used to be. Expensive.

Atmosphere: 4

Food: 2

Service: 4