They remodeled the whole place and decided no chairs inside. You can not have a coffee and sit down. Ridiculous decision from corporate.
ActualDook
After recent renovations this location is totally ruined. No chairs, you can see that it’s designed for online ordering. Making it feel like fast food coffee.
Atmosphere: 1
Food: 1
Service: 2
isabel cabato
I always get my order the same way every time. I ordered a mobile order today because I’m rushing, picked up my order and it tasted different the way I always order it so I go back and ask one of the associate. I show her the order from my phone because i did not ask for an extra “blond of espresso” in which the sticker shows but my order list doesn’t. she then starts questioning if i ordered today aand she starts scrolling to my phone app even though she just saw me picked up the order like a minute ago. She explained to me that the drink comes with espressos like i did not know that but like i said, i did not ask for an extra.
Instead of offering to remake, she asked me if i reordered so I was like, i’m not gonna spend more money. She then offered to remake but told me it will take time because there’s a long line. I don’t have time to be in line again so i just left. I’m giving 2 star for the inconvenience.
Am i being unreasonable?
Atmosphere: 5
Food: 5
Service: 2
Dani Vazquez
I will forever drive the extra 15 min for a coffee made right! THANK YOU ?? ?!!!! Staff is always so nice and my drink is ALWAYS CONSISTENT ❤️!
Atmosphere: 5
Food: 5
Service: 5
Rachel Aquino
I will forever drive the extra 15 min for a coffee made right! THANK YOU 😭😭🫶🏻!!!! Staff is always so nice and my drink is ALWAYS CONSISTENT ❤️!
rochell balubar
drinks was good , place was well organized , but the customer service was not it . when i went to the register i had no greeting and there was these two guys who were still having a conversation while i was waiting at the register and after my order i didn’t get a thank you to any of them even after my drinks, i said thank u to one of the barista and he said “yep” no customer connections at all
Atmosphere: 5
Food: 5
Service: 1
Meadow Spangler
I’m super shy and always order using the mobile app. And last year I use to go to starbucks every morning before school to get a strawberry açaí, and every morning this one barista would remember me and always greet me! I always felt so appreciated by him. And while I don’t go as much anymore, I’m still greeted by him (when he’s there) and it makes my day always. Oh and now a second barista also greets me by my name too :) I really like this starbucks and always recommends this one because they’re always so nice and friendly!
Also one time I ordered online, a sandwhich, and I had went in and it wasn’t ready so I was just waiting. A girl barista asked if I was waiting on something and I had mentioned the sandwich and she had told me they were out unfortunately, but offered me a couple other options which I was happy with. Not only was she super fast about getting the order to me and so polite, she ended up giving me a $5 off gift card too for the inconvenience. I really thought it was a sweet gesture and I didn’t mind waiting. I was just happy she was so nice about it.
Really happy with this starbucks :)!!
Atmosphere: 5
Food: 5
Service: 5
Sherrie Rapalee
Tooooo crowded
Atmosphere: 1
Food: 2
Service: 1
wini Yeb
I love to get Chai latte here after school drop off. Is location is great easy to access. Alot of parking. Great customer service. I will be visiting
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Cheese Croissant
Bree Morse
nice place to sit and have coffee as it never seems to be too busy. only downside is no restroom.
My go to for coffee in the mornings before work. Love my
Atmosphere: 4
Food: 4
Service: 4
Kristina Michelle
I only come here for Kaimilani’s energy. Love him! The best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Cheese Croissant
Kristi Michelle
I only come here for Kaimilani’s energy. Love him! The best!
Wesley Anzai
Starbuck's at Mililani Shopping Center.Is a Regular Starbucks. Everything You Expect from a Starbucks. No real Holiday Feel???Peppermint Mocha is Excellent.Hugs Wes n Wanda Anzai - Mililani Hawaii - 12-2023
They remodeled the whole place and decided no chairs inside.
You can not have a coffee and sit down. Ridiculous decision from corporate.
After recent renovations this location is totally ruined. No chairs, you can see that it’s designed for online ordering. Making it feel like fast food coffee.
Atmosphere: 1
Food: 1
Service: 2
I always get my order the same way every time. I ordered a mobile order today because I’m rushing, picked up my order and it tasted different the way I always order it so I go back and ask one of the associate. I show her the order from my phone because i did not ask for an extra “blond of espresso” in which the sticker shows but my order list doesn’t. she then starts questioning if i ordered today aand she starts scrolling to my phone app even though she just saw me picked up the order like a minute ago. She explained to me that the drink comes with espressos like i did not know that but like i said, i did not ask for an extra.
Instead of offering to remake, she asked me if i reordered so I was like, i’m not gonna spend more money. She then offered to remake but told me it will take time because there’s a long line. I don’t have time to be in line again so i just left. I’m giving 2 star for the inconvenience.
Am i being unreasonable?
Atmosphere: 5
Food: 5
Service: 2
I will forever drive the extra 15 min for a coffee made right! THANK YOU ?? ?!!!! Staff is always so nice and my drink is ALWAYS CONSISTENT ❤️!
Atmosphere: 5
Food: 5
Service: 5
I will forever drive the extra 15 min for a coffee made right! THANK YOU 😭😭🫶🏻!!!! Staff is always so nice and my drink is ALWAYS CONSISTENT ❤️!
drinks was good , place was well organized , but the customer service was not it . when i went to the register i had no greeting and there was these two guys who were still having a conversation while i was waiting at the register and after my order i didn’t get a thank you to any of them even after my drinks, i said thank u to one of the barista and he said “yep” no customer connections at all
Atmosphere: 5
Food: 5
Service: 1
I’m super shy and always order using the mobile app. And last year I use to go to starbucks every morning before school to get a strawberry açaí, and every morning this one barista would remember me and always greet me! I always felt so appreciated by him. And while I don’t go as much anymore, I’m still greeted by him (when he’s there) and it makes my day always. Oh and now a second barista also greets me by my name too :) I really like this starbucks and always recommends this one because they’re always so nice and friendly!
Also one time I ordered online, a sandwhich, and I had went in and it wasn’t ready so I was just waiting. A girl barista asked if I was waiting on something and I had mentioned the sandwich and she had told me they were out unfortunately, but offered me a couple other options which I was happy with. Not only was she super fast about getting the order to me and so polite, she ended up giving me a $5 off gift card too for the inconvenience. I really thought it was a sweet gesture and I didn’t mind waiting. I was just happy she was so nice about it.
Really happy with this starbucks :)!!
Atmosphere: 5
Food: 5
Service: 5
Tooooo crowded
Atmosphere: 1
Food: 2
Service: 1
I love to get Chai latte here after school drop off. Is location is great easy to access. Alot of parking. Great customer service. I will be visiting
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Cheese Croissant
nice place to sit and have coffee as it never seems to be too busy. only downside is no restroom.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Kale & Mushroom Egg Bites
Restaurantji Recommends
My go to for coffee in the mornings before work. Love my
Atmosphere: 4
Food: 4
Service: 4
I only come here for Kaimilani’s energy. Love him! The best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Cheese Croissant
I only come here for Kaimilani’s energy. Love him! The best!
Starbuck's at Mililani Shopping Center.Is a Regular Starbucks. Everything You Expect from a Starbucks. No real Holiday Feel???Peppermint Mocha is Excellent.Hugs Wes n Wanda Anzai - Mililani Hawaii - 12-2023
Atmosphere: 3
Food: 3
Service: 4
Worst ever!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Loading...