I always order online and they mess up my order almost every time. Super frustrating. I get home with my food and there's always something missing from my order or my sandwich. If you get your sandwich toasted it's barely toasted at all.
Atmosphere: 2
Food: 2
Service: 2
D Drummond
Go to place for affordable food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub
Iuka Akui
Awsome place to get your sub-sandwhiches great choices to choose from drinks available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese, Vitamin Water xxx, The Outlaw
Stephanie D
I ordered online for pickup. I had to grab my own drinks and chips which normally those are all ready to go when picking up. Anyways, I get home and one of my sandwiches were missing stuff that I had to pay extra for. I called the number twice and no answer and no option to leave a voicemail.
Atmosphere: 1
Food: 1
Service: 1
Joe John (Kamehaiku)
Update: Since this review, I have been back several times, very consistent sandwiches, app has improved and the same guys that have been there for years are worth tipping. I rarely go to restaurants or fast food, but these guys are sandwich artists. I recently went to keaau subway since they had a BOGO online deal. Imade a huge mistake. The workers there made a terrible sandwich. It was stale bread, wrong bread, little veggies, no sauce (next to none). I have been spoiled by the Pahoa subway.Best Subways around. Hawaii subways take care of every request. Mainland subways are slow, stale and bland. I understand that is a low morale job, but at least fake it. They do tend to run out of white chocolate mac nut cookies and NEVER refill them or make more. At least they don't run out of certain breads and sandwich types.
Atmosphere: 5
Food: 5
Service: 5
Tazer Face (Tazer Face)
Update: Since this review, I have been back several times, very consistent sandwiches, app has improved and the same guys that have been there for years are worth tipping. I rarely go to restaurants or fast food, but these guys are sandwich artists. I recently went to keaau subway since they had a BOGO online deal. Imade a huge mistake. The workers there made a terrible sandwich. It was stale bread, wrong bread, little veggies, no sauce (next to none). I have been spoiled by the Pahoa subway. Best Subways around. Hawaii subways take care of every request. Mainland subways are slow, stale and bland. I understand that is a low morale job, but at least fake it. They do tend to run out of white chocolate mac nut cookies and NEVER refill them or make more. At least they don't run out of certain breads and sandwich types.
Atmosphere: 5
Food: 5
Service: 5
Kyle Caldeira (Tazer Face)
Update: Since this review, I have been back several times, very consistent sandwiches, app has improved and the same guys that have been there for years are worth tipping. I rarely go to restaurants or fast food, but these guys are sandwich artists. I recently went to keaau subway since they had a BOGO online deal. Imade a huge mistake. The workers there made a terrible sandwich. It was stale bread, wrong bread, little veggies, no sauce (next to none). I have been spoiled by the Pahoa subway. Best Subways around. Hawaii subways take care of every request. Mainland subways are slow, stale and bland. I understand that is a low morale job, but at least fake it. They do tend to run out of white chocolate mac nut cookies and NEVER refill them or make more. At least they don't run out of certain breads and sandwich types.
Atmosphere: 5
Food: 5
Service: 5
Simon H.
Very fresh ingredients for a Subway
Atmosphere: 3
Food: 5
Service: 5
Eric Vansen
I have been trying to call for 20 minutes no one answered the phoneI used the website to order and I don’t know how but only ordered one sub I needed 2 subs to use a coupon I didn’t find a way to cancel the order and no one would answer the phone this has happened before I never complained but today I amMoney is always tight here and we all need to save every penny we canThank you
Service: 1
Reta Hendricks
This review is more about the subway app/online ordering:I had an unpleasant experience with trying to pick up an online order.Placed my order, was properly charged, and received an e-receipt.When I arrived for pick up the crew had never received my order and even when I showed my receipt confirming my order and location/time stamp they weren’t able to help me because it simply hadn’t come through on their end. They said my only option was to pay for another one. I was a bit disappointed that even though I showed my e-receipt nothing was able to be fixed or honored.
I always order online and they mess up my order almost every time. Super frustrating. I get home with my food and there's always something missing from my order or my sandwich. If you get your sandwich toasted it's barely toasted at all.
Atmosphere: 2
Food: 2
Service: 2
Go to place for affordable food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub
Awsome place to get your sub-sandwhiches great choices to choose from drinks available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese, Vitamin Water xxx, The Outlaw
I ordered online for pickup. I had to grab my own drinks and chips which normally those are all ready to go when picking up. Anyways, I get home and one of my sandwiches were missing stuff that I had to pay extra for. I called the number twice and no answer and no option to leave a voicemail.
Atmosphere: 1
Food: 1
Service: 1
Update: Since this review, I have been back several times, very consistent sandwiches, app has improved and the same guys that have been there for years are worth tipping. I rarely go to restaurants or fast food, but these guys are sandwich artists. I recently went to keaau subway since they had a BOGO online deal. Imade a huge mistake. The workers there made a terrible sandwich. It was stale bread, wrong bread, little veggies, no sauce (next to none). I have been spoiled by the Pahoa subway.Best Subways around. Hawaii subways take care of every request. Mainland subways are slow, stale and bland. I understand that is a low morale job, but at least fake it. They do tend to run out of white chocolate mac nut cookies and NEVER refill them or make more. At least they don't run out of certain breads and sandwich types.
Atmosphere: 5
Food: 5
Service: 5
Update: Since this review, I have been back several times, very consistent sandwiches, app has improved and the same guys that have been there for years are worth tipping. I rarely go to restaurants or fast food, but these guys are sandwich artists. I recently went to keaau subway since they had a BOGO online deal. Imade a huge mistake. The workers there made a terrible sandwich. It was stale bread, wrong bread, little veggies, no sauce (next to none). I have been spoiled by the Pahoa subway.
Best Subways around. Hawaii subways take care of every request. Mainland subways are slow, stale and bland. I understand that is a low morale job, but at least fake it. They do tend to run out of white chocolate mac nut cookies and NEVER refill them or make more. At least they don't run out of certain breads and sandwich types.
Atmosphere: 5
Food: 5
Service: 5
Update: Since this review, I have been back several times, very consistent sandwiches, app has improved and the same guys that have been there for years are worth tipping. I rarely go to restaurants or fast food, but these guys are sandwich artists. I recently went to keaau subway since they had a BOGO online deal. Imade a huge mistake. The workers there made a terrible sandwich. It was stale bread, wrong bread, little veggies, no sauce (next to none). I have been spoiled by the Pahoa subway.
Best Subways around. Hawaii subways take care of every request. Mainland subways are slow, stale and bland. I understand that is a low morale job, but at least fake it. They do tend to run out of white chocolate mac nut cookies and NEVER refill them or make more. At least they don't run out of certain breads and sandwich types.
Atmosphere: 5
Food: 5
Service: 5
Very fresh ingredients for a Subway
Atmosphere: 3
Food: 5
Service: 5
I have been trying to call for 20 minutes no one answered the phoneI used the website to order and I don’t know how but only ordered one sub I needed 2 subs to use a coupon I didn’t find a way to cancel the order and no one would answer the phone this has happened before I never complained but today I amMoney is always tight here and we all need to save every penny we canThank you
Service: 1
This review is more about the subway app/online ordering:I had an unpleasant experience with trying to pick up an online order.Placed my order, was properly charged, and received an e-receipt.When I arrived for pick up the crew had never received my order and even when I showed my receipt confirming my order and location/time stamp they weren’t able to help me because it simply hadn’t come through on their end. They said my only option was to pay for another one. I was a bit disappointed that even though I showed my e-receipt nothing was able to be fixed or honored.
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