Service was poor and extremely rude! It was the unwelcoming one employee with the thick braided black hair that made me walk away from wanting to buy several drinks. She was not polite at all. Her co-worker was intimidated by her when co-worker asked her about the status of Avocados to make the avolicious smoothie. She frowned upon being asked, I’m thinking the unwelcoming employee may be of a leader and displayed irritation when asked if they have avocados, she left the area and myself and her co-worker assumed she went to check, when she returned she still looked mad! Her co-worker looked at her and was afraid to ask. I asked politely if she was able to locate ripe avocados, she looked at me and said “No” I didn’t check and she continued working on the Dubai dessert cups. At this point I had enough of this rudeness and thanked the kind lady and walked away. No sale! Too bad.
Atmosphere: 4
Food: 5
Service: 1
Frances Antoinette
Service is nice enough, but the drinks are horrible.
Atmosphere: 3
Food: 1
Service: 4
Jacob Starovoytov
This place is awesome! This coffee shop is located inside of a grocery store and has an in house sushi and poke bar. The boba was great ? but the poke was AMAZING. I got a pound of the spicy Hawaiian one and basically ate it all. Try the poke!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Rainbow Jelly
Chan N
Wheelchair accessibility: Easy access
Atmosphere: 4
Food: 3
Service: 5
Sherly Julian
the customer service is HORRIBLE here. had a barista nag at her other coworkers to service me, as if she didn’t look me up and down before making a judgement on whether or not she’ll serve me or not. the supervisor was also rude; rolling your eyes and not showing any attentiveness and sighing every time we added something on. if you hate your job THAT much to the point where you bring your emotions to work and put it on other customers, go find another job. and thirdly, we left the convenience store to go eat and get ice cream and came back to order a drink to-go for a friend. we had a full stamp card and the barista scribbled all over it and didn’t tell us if we were good to wait for the drink to be made. the barista making the drink gave me stink eyes, and it was obvious they were talking smack and making fun of me. when the drink was finished, the girl who handed it off didn’t even call it out (like they usually did) and rolled her eyes at me when i grabbed it and walked away. was even told by my friend who accompanied me and another customer that two of the baristas were giving me looks, whispering to each other, and obviously laughing at me and rolling their eyes. PILAU! i even called it out publicly to the cashier near the ABC store side of the store and she didn’t even look surprised at what i said, regarding the baristas being rude. as much as i enjoy the drinks here, teach your staff how to add extra stuff when it’s requested, how to correctly customer service, and to smile. as someone who’s also worked in customer service and food & beverage, their attitudes will NOT be tolerated.
Atmosphere: 1
Food: 3
Service: 1
Soleil Barg
I got the brown sugar milk tea and compared to other boba spots, this is a pretty solid place that won’t disappoint. It was my first time trying this place and I came back twice for the same drink. The one downside was trying to find this place. It’s INSIDE the island convenience store on the left side not the mall.
Shirley Dadiz
the customer service is HORRIBLE here. had a barista nag at her other coworkers to service me, as if she didn’t look me up and down before making a judgement on whether or not she’ll serve me or not. the supervisor was also rude; rolling your eyes and not showing any attentiveness and sighing every time we added something on. if you hate your job THAT much to the point where you bring your emotions to work and put it on other customers, go find another job. and thirdly, we left the convenience store to go eat and get ice cream and came back to order a drink to-go for a friend. we had a full stamp card and the barista scribbled all over it and didn’t tell us if we were good to wait for the drink to be made. the barista making the drink gave me stink eyes, and it was obvious they were talking smack and making fun of me. when the drink was finished, the girl who handed it off didn’t even call it out (like they usually did) and rolled her eyes at me when i grabbed it and walked away. was even told by my friend who accompanied me and another customer that two of the baristas were giving me looks, whispering to each other, and obviously laughing at me and rolling their eyes. PILAU! i even called it out publicly to the cashier near the ABC store side of the store and she didn’t even look surprised at what i said, regarding the baristas being rude. as much as i enjoy the drinks here, teach your staff how to add extra stuff when it’s requested, how to correctly customer service, and to smile. as someone who’s also worked in customer service and food & beverage, their attitudes will NOT be tolerated.
Atmosphere: 1
Food: 3
Service: 1
Michelle Carpenter
Love love the halo halo. thank you
Atmosphere: 5
Food: 5
Service: 5
Soleil Ayala
I got the brown sugar milk tea and compared to other boba spots, this is a pretty solid place that won’t disappoint. It was my first time trying this place and I came back twice for the same drink. The one downside was trying to find this place. It’s INSIDE the island convenience store on the left side not the mall.
Lydia Nderitu
Delicious and way cheaper than drinks at the resort. I tried the halo halo drink and some pineapple gelato. Would recommend both for satisfying cold+sweet cravings.
I have been to this place 4 times now. The customer service is horrible, they do not add or mix what I want as a customer, always saying its on the side at the bar and I have to mix it myself! Its actually unbelievable the way they treat customers as I observe each time I am in there. How hard is it to add cream and brown sugar for a customer and mix it up??? Is that not what I am paying for in a boba drink? I will give my money and service and recommendation to the boba bar in Paia from now on!
Gina Vega
I love this place. Friendly people. Wonderful menu of kool drinks not limited to like a Blue Hawaiian Lemonade. With gelato next to it. So much to choose from.
giadinh 5h
Milk teas didnt taste as good as expected. Customer service bad the lady wasnt looking happy when taking orders. They forgot to put sugar in my milk tea. If you have other option dont go here. Not recommended.
Victoria Nguyen
Great boba and great flavors! Hands down my favorite boba spot on Maui!
Service was poor and extremely rude! It was the unwelcoming one employee with the thick braided black hair that made me walk away from wanting to buy several drinks. She was not polite at all. Her co-worker was intimidated by her when co-worker asked her about the status of Avocados to make the avolicious smoothie. She frowned upon being asked, I’m thinking the unwelcoming employee may be of a leader and displayed irritation when asked if they have avocados, she left the area and myself and her co-worker assumed she went to check, when she returned she still looked mad! Her co-worker looked at her and was afraid to ask. I asked politely if she was able to locate ripe avocados, she looked at me and said “No” I didn’t check and she continued working on the Dubai dessert cups. At this point I had enough of this rudeness and thanked the kind lady and walked away. No sale! Too bad.
Atmosphere: 4
Food: 5
Service: 1
Service is nice enough, but the drinks are horrible.
Atmosphere: 3
Food: 1
Service: 4
This place is awesome! This coffee shop is located inside of a grocery store and has an in house sushi and poke bar. The boba was great ? but the poke was AMAZING. I got a pound of the spicy Hawaiian one and basically ate it all. Try the poke!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Rainbow Jelly
Wheelchair accessibility: Easy access
Atmosphere: 4
Food: 3
Service: 5
the customer service is HORRIBLE here. had a barista nag at her other coworkers to service me, as if she didn’t look me up and down before making a judgement on whether or not she’ll serve me or not. the supervisor was also rude; rolling your eyes and not showing any attentiveness and sighing every time we added something on. if you hate your job THAT much to the point where you bring your emotions to work and put it on other customers, go find another job. and thirdly, we left the convenience store to go eat and get ice cream and came back to order a drink to-go for a friend. we had a full stamp card and the barista scribbled all over it and didn’t tell us if we were good to wait for the drink to be made. the barista making the drink gave me stink eyes, and it was obvious they were talking smack and making fun of me. when the drink was finished, the girl who handed it off didn’t even call it out (like they usually did) and rolled her eyes at me when i grabbed it and walked away. was even told by my friend who accompanied me and another customer that two of the baristas were giving me looks, whispering to each other, and obviously laughing at me and rolling their eyes. PILAU! i even called it out publicly to the cashier near the ABC store side of the store and she didn’t even look surprised at what i said, regarding the baristas being rude. as much as i enjoy the drinks here, teach your staff how to add extra stuff when it’s requested, how to correctly customer service, and to smile. as someone who’s also worked in customer service and food & beverage, their attitudes will NOT be tolerated.
Atmosphere: 1
Food: 3
Service: 1
I got the brown sugar milk tea and compared to other boba spots, this is a pretty solid place that won’t disappoint. It was my first time trying this place and I came back twice for the same drink. The one downside was trying to find this place. It’s INSIDE the island convenience store on the left side not the mall.
the customer service is HORRIBLE here. had a barista nag at her other coworkers to service me, as if she didn’t look me up and down before making a judgement on whether or not she’ll serve me or not. the supervisor was also rude; rolling your eyes and not showing any attentiveness and sighing every time we added something on. if you hate your job THAT much to the point where you bring your emotions to work and put it on other customers, go find another job. and thirdly, we left the convenience store to go eat and get ice cream and came back to order a drink to-go for a friend. we had a full stamp card and the barista scribbled all over it and didn’t tell us if we were good to wait for the drink to be made. the barista making the drink gave me stink eyes, and it was obvious they were talking smack and making fun of me. when the drink was finished, the girl who handed it off didn’t even call it out (like they usually did) and rolled her eyes at me when i grabbed it and walked away. was even told by my friend who accompanied me and another customer that two of the baristas were giving me looks, whispering to each other, and obviously laughing at me and rolling their eyes. PILAU! i even called it out publicly to the cashier near the ABC store side of the store and she didn’t even look surprised at what i said, regarding the baristas being rude. as much as i enjoy the drinks here, teach your staff how to add extra stuff when it’s requested, how to correctly customer service, and to smile. as someone who’s also worked in customer service and food & beverage, their attitudes will NOT be tolerated.
Atmosphere: 1
Food: 3
Service: 1
Love love the halo halo. thank you
Atmosphere: 5
Food: 5
Service: 5
I got the brown sugar milk tea and compared to other boba spots, this is a pretty solid place that won’t disappoint. It was my first time trying this place and I came back twice for the same drink. The one downside was trying to find this place. It’s INSIDE the island convenience store on the left side not the mall.
Delicious and way cheaper than drinks at the resort. I tried the halo halo drink and some pineapple gelato. Would recommend both for satisfying cold+sweet cravings.
Restaurantji Recommends
Coffee was good and fast service!
I have been to this place 4 times now. The customer service is horrible, they do not add or mix what I want as a customer, always saying its on the side at the bar and I have to mix it myself! Its actually unbelievable the way they treat customers as I observe each time I am in there. How hard is it to add cream and brown sugar for a customer and mix it up??? Is that not what I am paying for in a boba drink? I will give my money and service and recommendation to the boba bar in Paia from now on!
I love this place. Friendly people. Wonderful menu of kool drinks not limited to like a Blue Hawaiian Lemonade. With gelato next to it. So much to choose from.
Milk teas didnt taste as good as expected. Customer service bad the lady wasnt looking happy when taking orders. They forgot to put sugar in my milk tea. If you have other option dont go here. Not recommended.
Great boba and great flavors! Hands down my favorite boba spot on Maui!
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