Not good. Prices have ballooned up. Pain using kiosks. Food is pretty marginal. Won't go back...
Atmosphere: 2
Food: 3
Service: 2
John Oneal
Slow service
zane durant
Amazing good. Like old school.
Atmosphere: 1
Food: 5
Service: 5
Cathy Hardisty
Given moldy chicken snack wraps go in to refund and they dont want to refund unless u have the card you used to order the food. Speak with a manager and she brushes u off just like other co workers. Finally after 30min they refund my whole order.
Atmosphere: 1
Food: 1
Service: 1
Tad Shields
We went inside, forced to use the kiosk. We put our order in and waited. Not only did our food never come, but nobody would even look me in the eye when I tried to get their attention to ask if there was a problem with the order.
We never got service and left. This is the worst experience I have ever had in any restaurant in my entire life. I will not only quit this McDonald's, I will never step inside another McDonald's again. Those employees either need supervision, training or pink slips. Looking through the reviews, I would say the unemployment line is the right place for these employees.
Thursday July 17 2025 at around 3:30 or 4:00 pm, if you want to see who these people are.
p.s. I almost never leave negative reviews, usually opting instead to applaud good service and food and only leave negative reviews when I feel I could nuke a place. This is one of those times.
Atmosphere: 1
Food: 1
Service: 1
scott Adams
For the price the food was good. The least expensive meal on the island. $6 meal deal, yes please. Freshly renovated, it is a better-looking McDonald's.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Big Mac, Hamburger, Mcdouble, Sausage Burrito
Marizel Reintegrado
please lock the doors when you guys are still close….. my mom and I walk in you guys not telling us anything.
Kat Posada
Best drive through in Waimea. The staff is always super nice too.
Atmosphere: 5
Food: 5
Service: 5
Joe A
It's McDonald's but in Hawai'i, so... Island time 😤... I ordered a pie (Haupia pie since I was in Hawaii) and they took forever to literally grab a pie from the heating shelf and hand it to me. Pie was good though! 😂 I wish we had these flavors in the mainland.
Atmosphere: 2
Food: 4
Service: 3
Tyler Gibbs
No free refills on drinks, took 15 mins from time of order to get an ice cream cone, took 20 mins to get burgers. Not impressed at all. Only redeeming quality is it’s in Hawaii and in Waimea.
Food lately has taken a downward dive. Dry, tasteless burgers. Undercooked, rubbery chicken sandwiches. Shrinking portion sizes.
John Maulin
More or less the exact same everywhere you go. Good comfort food since you don't really have to think a lot.
Mattias Hammermeister
Slowest McDonald’s ever not busy and took forever, food was ok
Maggie Fischer
Bathrooms were locked and uncleaned.
Atmosphere: 2
Tyler Munson
Typically an extremely long wait. Staff too busy rushing orders through drive up window to take your order inside at the counter. The touch self order screens are typically either broken or covered in boogers and fingerprints, so I refuse to touch them. This location is frequented by panhandlers and transient folks who loiter in the shade of the building, do drugs in the bathroom, etc. The staff do a good job, but this would be a rough location to work.
Parking: Very large shared shopping center parking lot.
Wheelchair accessibility: Yes. Ground level, no ramps or stairs.
Not good. Prices have ballooned up. Pain using kiosks. Food is pretty marginal. Won't go back...
Atmosphere: 2
Food: 3
Service: 2
Slow service
Amazing good. Like old school.
Atmosphere: 1
Food: 5
Service: 5
Given moldy chicken snack wraps go in to refund and they dont want to refund unless u have the card you used to order the food. Speak with a manager and she brushes u off just like other co workers. Finally after 30min they refund my whole order.
Atmosphere: 1
Food: 1
Service: 1
We went inside, forced to use the kiosk. We put our order in and waited. Not only did our food never come, but nobody would even look me in the eye when I tried to get their attention to ask if there was a problem with the order.
We never got service and left. This is the worst experience I have ever had in any restaurant in my entire life. I will not only quit this McDonald's, I will never step inside another McDonald's again. Those employees either need supervision, training or pink slips. Looking through the reviews, I would say the unemployment line is the right place for these employees.
Thursday July 17 2025 at around 3:30 or 4:00 pm, if you want to see who these people are.
p.s. I almost never leave negative reviews, usually opting instead to applaud good service and food and only leave negative reviews when I feel I could nuke a place. This is one of those times.
Atmosphere: 1
Food: 1
Service: 1
For the price the food was good. The least expensive meal on the island. $6 meal deal, yes please.
Freshly renovated, it is a better-looking McDonald's.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Big Mac, Hamburger, Mcdouble, Sausage Burrito
please lock the doors when you guys are still close….. my mom and I walk in you guys not telling us anything.
Best drive through in Waimea. The staff is always super nice too.
Atmosphere: 5
Food: 5
Service: 5
It's McDonald's but in Hawai'i, so... Island time 😤... I ordered a pie (Haupia pie since I was in Hawaii) and they took forever to literally grab a pie from the heating shelf and hand it to me. Pie was good though! 😂 I wish we had these flavors in the mainland.
Atmosphere: 2
Food: 4
Service: 3
No free refills on drinks, took 15 mins from time of order to get an ice cream cone, took 20 mins to get burgers. Not impressed at all. Only redeeming quality is it’s in Hawaii and in Waimea.
Restaurantji Recommends
Food lately has taken a downward dive. Dry, tasteless burgers. Undercooked, rubbery chicken sandwiches. Shrinking portion sizes.
More or less the exact same everywhere you go. Good comfort food since you don't really have to think a lot.
Slowest McDonald’s ever not busy and took forever, food was ok
Bathrooms were locked and uncleaned.
Atmosphere: 2
Typically an extremely long wait. Staff too busy rushing orders through drive up window to take your order inside at the counter. The touch self order screens are typically either broken or covered in boogers and fingerprints, so I refuse to touch them. This location is frequented by panhandlers and transient folks who loiter in the shade of the building, do drugs in the bathroom, etc. The staff do a good job, but this would be a rough location to work.
Parking: Very large shared shopping center parking lot.
Wheelchair accessibility: Yes. Ground level, no ramps or stairs.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Quarter Pounder Hamburger
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