Tables are very tight my family of 4 was squeezed in between 2 large parties and the bathroom needs a renovation, starting to look like a gas station bathroom. But service was great and the food was good as always.
Atmosphere: 2
Food: 5
Service: 5
Bryan John
We continue to get emails from corporate on rewards, but why did hawaii continue to “NOT” honor our rewards program. server was like it’s a franchise and it’s the owners, well as a franchise i think they should honor it.
Atmosphere: 1
Food: 1
Service: 1
Davonte Gomez
Going out to eat as a family of 5 is event to look forward to, but after the meal that was served staying home would have been a better choice. The steak was very chewy like bubble gum layered in butter. The server was kind but seemed like he wanted to avoid our table seeing that my wife and I had only taken one bite from our plate. Chili's used to be go to for good food, but seems to have became another chain restaurant that has fallen from its former glory
Atmosphere: 3
Food: 1
Service: 4
D S
No paste option
Atmosphere: 2
Food: 5
Service: 5
Free Livingson
Shai-ann is so sweet and so helpful. I really appreciate her kind and quickness.
Atmosphere: 5
Food: 5
Service: 5
Nemesio Ramos
Please provide a dessert spoon for the dessert not a soup spoon.
keahi lopes
Off the bat, Id like to say that three hostess' in the front were not able to manage the influx of dinner customers on a Sunday evening. Forgetting faces, parties, and wait times. From here it went to being seated at a table that was wet. Both the table top and booth chairs. We were then told to wipe the table top with provided napkins by ourselves. Food took a while. Waiter Kaleo was phenomenal, the only good thing going for the night. He was quick, attentive, and sweet. Had a few hiccups on the food orders but the drinks remained filled. Free chips for the 35 minute wait for food.
Still have a preference for the other Chili's locations on-island.
Atmosphere: 3
Food: 3
Service: 2
TGD
Good service, great food. Always a favorite.
Atmosphere: 4
Food: 5
Service: 4
JMAC
6/2025 Very conveniently located. They apparently are going through some staffing shortage problems. The employees that were working seemed to be trying but also like there was a larger underlying problem. Food was decent, restaurant nice but overall just didn't seem inviting. I can't recommend it personally but I will say try for yourself.
Atmosphere: 3
Food: 4
Service: 3
Jenna Campbell
Amazing food (the yummiest ribs) and great service. Highly recommend.
Go see Jaime she’s amazing 🤩 her customer service is amazing, food was out quick and she was just awesome !! 👏 need to promote her
Atmosphere: 5
Food: 5
Service: 5
Alex Nakatani
The wait staff was very helpful and recommended what to order and checked in us often. A different waitress even refilled it drinks for us! Their burgers are delicious and are a great value!
Atmosphere: 5
Food: 4
Service: 4
Jessie Kohl
Can't go wrong with Chili's. One of my favorite places.
Atmosphere: 5
Food: 5
Service: 5
Makaha H
Hostess and waitress made our visit 5 stars! Mahalo! (Music was too loud.)
Atmosphere: 5
Food: 5
Service: 5
Larry Bond Jr
Rating only due to the length of wait for seating with no group ahead of us and time it took to deliver lunch. Food was delicious but that establishment is in dire need of employees.
Tables are very tight my family of 4 was squeezed in between 2 large parties and the bathroom needs a renovation, starting to look like a gas station bathroom. But service was great and the food was good as always.
Atmosphere: 2
Food: 5
Service: 5
We continue to get emails from corporate on rewards, but why did hawaii continue to “NOT” honor our rewards program. server was like it’s a franchise and it’s the owners, well as a franchise i think they should honor it.
Atmosphere: 1
Food: 1
Service: 1
Going out to eat as a family of 5 is event to look forward to, but after the meal that was served staying home would have been a better choice. The steak was very chewy like bubble gum layered in butter. The server was kind but seemed like he wanted to avoid our table seeing that my wife and I had only taken one bite from our plate. Chili's used to be go to for good food, but seems to have became another chain restaurant that has fallen from its former glory
Atmosphere: 3
Food: 1
Service: 4
No paste option
Atmosphere: 2
Food: 5
Service: 5
Shai-ann is so sweet and so helpful. I really appreciate her kind and quickness.
Atmosphere: 5
Food: 5
Service: 5
Please provide a dessert spoon for the dessert not a soup spoon.
Off the bat, Id like to say that three hostess' in the front were not able to manage the influx of dinner customers on a Sunday evening. Forgetting faces, parties, and wait times.
From here it went to being seated at a table that was wet. Both the table top and booth chairs. We were then told to wipe the table top with provided napkins by ourselves.
Food took a while. Waiter Kaleo was phenomenal, the only good thing going for the night. He was quick, attentive, and sweet.
Had a few hiccups on the food orders but the drinks remained filled.
Free chips for the 35 minute wait for food.
Still have a preference for the other Chili's locations on-island.
Atmosphere: 3
Food: 3
Service: 2
Good service, great food. Always a favorite.
Atmosphere: 4
Food: 5
Service: 4
6/2025
Very conveniently located. They apparently are going through some staffing shortage problems. The employees that were working seemed to be trying but also like there was a larger underlying problem. Food was decent, restaurant nice but overall just didn't seem inviting. I can't recommend it personally but I will say try for yourself.
Atmosphere: 3
Food: 4
Service: 3
Amazing food (the yummiest ribs) and great service. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Go see Jaime she’s amazing 🤩 her customer service is amazing, food was out quick and she was just awesome !! 👏 need to promote her
Atmosphere: 5
Food: 5
Service: 5
The wait staff was very helpful and recommended what to order and checked in us often. A different waitress even refilled it drinks for us! Their burgers are delicious and are a great value!
Atmosphere: 5
Food: 4
Service: 4
Can't go wrong with Chili's. One of my favorite places.
Atmosphere: 5
Food: 5
Service: 5
Hostess and waitress made our visit 5 stars! Mahalo! (Music was too loud.)
Atmosphere: 5
Food: 5
Service: 5
Rating only due to the length of wait for seating with no group ahead of us and time it took to deliver lunch. Food was delicious but that establishment is in dire need of employees.
Atmosphere: 5
Food: 5
Service: 3
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