Jack in the Box

94-839 Ukeʻe Street, Waipahu
(808) 671-2448

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Recent Reviews

For the most part, this location is good. The reason for my 3☆ is because the restaurant is nearly never clean. The trash is always overflowing and the entire floor: entryway, entire dining room including restroom, is ALWAYS slippery. It's like they mopped the floor with grease. Even when I worse an anti-slip shoes, it is still slippery. That is a huge problem. I've previously made a complaint about it on the customer survey and it was completely ignored. I...
The young lady looked and spoke like she'd rather be anywhere but work. The attention to order accuracy was very poor. I attempted to park and go in to get the order rectified, but the doors were locked. Mind you, it was only 5:45 pm. I had to go back throughbthe drive thru line. Unfortunately, lack of order accuracy is becoming more common with fast food establishments.
Drive thru used to be more of a pain than a convenience at every jack in the box, even the outer islands. They couldn't hear you, and you couldn't hear them, and to make it worse, they could barely speak English, so if they can barely speak English, then they can't understand the words that's coming out of my mouth. I'm yelling my order from the top of my lungs at the Mililani Jack in the box that the Wahiawa Jack in the box could hear me. It's funny...

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