Jade Garden Restaurant

Never again. Almost all of my reviews are 5 stars. I dont do 0 or 1 but here we are. Want better service and larger food portions? Go to Garden Island Cafe instead. Their service is much more hospitable and their portions are unusually large compared to any Chinese Restaurant I’ve ever been to. 😎

TERRIBLE Service! Raised their voice at me when I attempted to order off their menu. Tried to explain the order and lady said call back because I’m wasting her time.

Ate there before, filthy and floor seems it has not been washed for months.

Overpriced, other local Chinese food around the area.

Do not go to this place!!!

Food is always good and service is great too.

I think everyone knows this restaurant will never disappoint. Randomly stumbled across this place 10 years ago and still return almost every week. Food is delicious and quick with a big dinning room you can hold parties in. (I’ve had a graduation party with 20+) The daily specials are also yummy along with their desserts.

I recently had fried wonton for the first time in a long time and decided to try this restaurant, but unfortunately, my experience didn’t meet my expectations. I hope to see improvements in the future!

Food is excellent, but lady who works there is always eating while working and often grouchy with poor customer service! Lol

I recently visited Jade Dynasty Chinese Restaurant and, unfortunately, my experience was far from enjoyable. While the food was passable, the sweet and sour spare ribs were extremely disappointing—rubbery and overcooked to the point of being almost inedible.

The service, at least in terms of speed, was prompt; our water and food arrived quickly. However, when I politely asked if it was possible to split a dinner plate, the server reacted with an unwarranted level of hostility. Her rude demeanor was jarring, and despite my efforts to be courteous, she didn’t even acknowledge a simple “thank you.” This kind of attitude from staff is detrimental to the business and reflects poorly on the establishment.

If Jade Dynasty wants to retain its customers, management might want to consider re-evaluating their approach to customer service.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Dinner Plate

TERRIBLE customer service! TERRIBLE OLD & HARD CAKE NOODLE. BEWARE.
Yesterday late afternoon, 8/9/24, I paid for the house special noodle, paid extra for cake noodle. The lady cashier was friendly & happy to take my money. I asked for hot mustard sauce on the side, lots of us locals enjoy it. The order came out plus a teeny tiny plastic container of a soy sauce with barely any mustard. I asked the cashier for another container of mustard only... then she growled, raised her voice and said "no more!" I pointed to the pure mustard in the container sitting on a nearby table. Then she told me to fill my own tiny container and told me to "do it " When I asked another service worker for an empty container he said "we don't have any?!" Got home only to discover that the cake noodle was old & hard as a rock! Too bad there is no option for zero star grade. I am NOT ever going back there again! I am definitely taking my $ & my business elsewhere. End of review.

Food: 1

Service: 1

We sat near the aquarium, with a very curious coy fish. I enjoyed my lemon chicken and authentic egg fried rice. My husband had the duck variety plate. It was awesome as well. My food portion was plenty. I even had to take a to go box. The location is a basic space in a plaza. But they do have 2 beautiful chandeliers. Ratings are subjective, this isn't Panda Express. My husband was hesitant due to reading some reviews, but it was a nice surprise! Thank you to Jade Garden for a scrumptious meal!

Atmosphere: 4

Food: 5

Service: 5

Food is delicious! One of the best Chinese restaurants in my opinion!

Atmosphere: 4

Food: 5

Service: 4

Food portions were smaller. The person taking the orders was dismissive and not helpful. We won't be going back.

Atmosphere: 1

Food: 2

Service: 1

Check your orders, they forgot itemsDon’t

Atmosphere: 3

Food: 5

Service: 3

Overheard customer prepaid order and person she ordered from did not put order in..As for us 2md time we order oyster sauce chicken cake noodle. Noodle UNEDIBLE old extra hard double triple cooked hard unedible. Chicken sat out hard

Atmosphere: 3

Food: 1

Service: 2

Tasty food. Comfortable atmosphere.

Atmosphere: 3

Food: 3

Service: 3

Picked up dinner plate - ono!