Jade Garden Restaurant

I’ve supported this place for a long time, but I think it’s time for me to move on. I usually order the same takeout dish every few weeks, and it used to cost $11. Now it’s $15. At the same time, the quality has gone down, and the food has become noticeably saltier.

At this point, I feel priced out, especially considering the quality you get for the price. On top of that, they now charge a 3% credit card fee on all transactions. It used to be waived for purchases of $10 or more, but now the 3% fee applies regardless.

Atmosphere: 1

Food: 1

Service: 2

Ordered lunch plate and beef bittermelon. Had to call two times before placing my take out order. The food was okay.

Not busy when I got there...only one table taken with a party of 5.

Atmosphere: 4

Food: 4

Service: 4

Worst Chinese food I’ve ever had

Atmosphere: 1

Food: 1

Service: 1

Came here for a family gathering after a funeral service. Lots of food- best dish was the birds nest soup and roasted chicken.

Atmosphere: 4

Food: 3

Service: 4

Food came out in 10 min intervals and never things that go together. Egg, steam buns, crispy wonton, shrimp w/black bean steam fish. Cold ginger chicken and roas duck didn't make it out to i asked for the check after an hour. Automatic 15% tip for the 4 of us. I tip for service the family of 20 that got their food before us after walking in 10min after us should tip because I would've

Atmosphere: 1

Food: 1

Service: 1

Wildly overpriced. Absolutely insane the cost to get food here.

Good food

Atmosphere: 5

Food: 5

Service: 5

Food was terrible and way overpriced. Do not recommend.

Atmosphere: 1

Food: 1

Service: 2

Terible service.. we ordered cake noodle and asked them to mix the gravy. The lady on the phone was rushing and kept saying ya ya ya.. next.. next .. next. When we brought it home, the noodles were so hard we couldn't eat it. Spending over $50 to be rushed off the phone and getting my order wrong is just bad business... I'm never coming here again...
edit: We just tried eating the food. The noodles weren't edible, it was too hard. The egg was over cooked, not fluffy at all. The sweet & sour pork has hard with no flavor. We called to complain and she insisted that people like it hard, even though we asked for them to add the gravy. Then she asked if we can return the food to her... We live in Ewa.. so... we ended up throwing everything away. Very bad service!

Atmosphere: 1

Food: 1

Service: 1

My family has been coming here for years and we absolutely love their food! We moved to the mainland a couple of years ago, but have been back a couple times since and we always put this restaurant on our list of places we need to visit before we leave. Their food is so good and the aunty there is so nice and always remembers us ❤️

Atmosphere: 5

Food: 5

Service: 5

Never again. Almost all of my reviews are 5 stars. I dont do 0 or 1 but here we are. Want better service and larger food portions? Go to Garden Island Cafe instead. Their service is much more hospitable and their portions are unusually large compared to any Chinese Restaurant I’ve ever been to. 😎

TERRIBLE Service! Raised their voice at me when I attempted to order off their menu. Tried to explain the order and lady said call back because I’m wasting her time.

Ate there before, filthy and floor seems it has not been washed for months.

Overpriced, other local Chinese food around the area.

Do not go to this place!!!

Food is always good and service is great too.

I think everyone knows this restaurant will never disappoint. Randomly stumbled across this place 10 years ago and still return almost every week. Food is delicious and quick with a big dinning room you can hold parties in. (I’ve had a graduation party with 20+) The daily specials are also yummy along with their desserts.

I recently had fried wonton for the first time in a long time and decided to try this restaurant, but unfortunately, my experience didn’t meet my expectations. I hope to see improvements in the future!