This location looks like it’s lacking employees and under bad management. The food choices looked old and there wasn’t much to choose from. The employees weren’t friendly and the employee who made our food came off as aggressive and rude. I’m not used to this kind of service from other locations. I wouldn’t recommend coming to this location, it’s worth the extra drive to other locations.
Atmosphere: 1
Food: 2
Service: 1
Cheryl Ramos
This is the first time I’ve came to the Panda Express in Waikele. I stopped in to eat launch before heading back to work. No one greeted me and the customer behind me when we entered. I ordered a 2 choice plate with half half starch, chicken and green beans and chicken mushroom. I asked the employee not to give me a ton on green beans for the chicken and green bean dish as they always give you a ton of green beans and very little chicken. But she still gave me a ton of green beans. I don’t normally order a drink when I come to Pandas but I did this time just to find out the drink I wanted was not working. I asked the cashier if they could refill it. She tells to the back to someone can you fix the tea, I don’t know how. No one ever came to fix it so I asked he again and she said they’re working on fixing it. No one was working on fixing it. So I ended up getting another drink instead. The entire time I’m dining in the manager is yelling orders to her staff from across the restaurant. Other than the fried rice, all the food I ordered tasted old. It looked like it was siting out for a long time. Altogether, I wouldn’t come to this restaurant again. I don’t ever write reviews on companies but I felt this restaurant needed one.
Atmosphere: 1
Food: 2
Service: 1
key
Customer service is always great, thank you Jericho for serving us today :)
Atmosphere: 5
Food: 5
Service: 5
Youn's Kitchen
The portions are plentiful and delicious.The staff who serve the food are also friendly.The bathroom is also clean.
Atmosphere: 4
Food: 5
Service: 5
Na Leo
It's a stable taste. We recommend the beef broccoli and orange chicken. The fortune cookies you receive as an extra are surprisingly delicious (lol)! If you're tired of shopping at the outlet, you can have lunch here.
Atmosphere: 5
Food: 5
Service: 5
Lillian Schmidt
the workers be so stingy with the beef broccoli talm bout giving me only broccoli ?
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Plate
Mika Maeda
It was fast and delicious.
Atmosphere: 5
Food: 5
Service: 5
J T
thanks for giving me all string bean when i ordered string bean chicken, and thanks for giving me no utensils so i can eat with my hands, and thanks for not answering your damn phone when its normal business hours after 10 phone calls! good job!
This was my first visit at this Panda Express location and it will be my last. The food was terrible at best, over cooked and tasted old. I do not recommend this place.
Atmosphere: 1
Food: 1
Service: 2
Donny Burkhart
There was absolutely no parking at all I had to have my wife go inside to order while I circled the lot. The food I got was very old. Fresh orange chicken is soft and hot mine is crunchy and taste like it was left on the counter over night. The rice has a hard texture to it and taste old. It’s almost like it’s been sitting under the heat lamp for hours before serving to me. Very very upset with this location. Between my wife and I, we ordered 2 spring rolls, 1 order of cream cheese rangoons, and 2 plates. Order was placed @8:02pm so there was more than enough time to serve fresh food before closing @9:00pm.
Atmosphere: 3
Food: 1
Service: 4
Jan Shishido
Disappointed. We usually enjoy Panda Express. This is what our plates looked like. We were missing an entree in one plate, and in the other plate we were ‘shorted’ part of the side and only had a smaller than usual serving of the soup.
This location looks like it’s lacking employees. The employee who made our food came off as aggressive and rude with small portion in plates..
Food: 3
Service: 1
Great food as usual..can't believe i keep forgetting to take a photo.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Plate, Grilled Teriyaki Chicken
This location looks like it’s lacking employees and under bad management.
The food choices looked old and there wasn’t much to choose from. The employees weren’t friendly and the employee who made our food came off as aggressive and rude. I’m not used to this kind of service from other locations. I wouldn’t recommend coming to this location, it’s worth the extra drive to other locations.
Atmosphere: 1
Food: 2
Service: 1
This is the first time I’ve came to the Panda Express in Waikele. I stopped in to eat launch before heading back to work. No one greeted me and the customer behind me when we entered. I ordered a 2 choice plate with half half starch, chicken and green beans and chicken mushroom. I asked the employee not to give me a ton on green beans for the chicken and green bean dish as they always give you a ton of green beans and very little chicken. But she still gave me a ton of green beans. I don’t normally order a drink when I come to Pandas but I did this time just to find out the drink I wanted was not working. I asked the cashier if they could refill it. She tells to the back to someone can you fix the tea, I don’t know how. No one ever came to fix it so I asked he again and she said they’re working on fixing it. No one was working on fixing it. So I ended up getting another drink instead. The entire time I’m dining in the manager is yelling orders to her staff from across the restaurant. Other than the fried rice, all the food I ordered tasted old. It looked like it was siting out for a long time. Altogether, I wouldn’t come to this restaurant again. I don’t ever write reviews on companies but I felt this restaurant needed one.
Atmosphere: 1
Food: 2
Service: 1
Customer service is always great, thank you Jericho for serving us today :)
Atmosphere: 5
Food: 5
Service: 5
The portions are plentiful and delicious.The staff who serve the food are also friendly.The bathroom is also clean.
Atmosphere: 4
Food: 5
Service: 5
It's a stable taste. We recommend the beef broccoli and orange chicken. The fortune cookies you receive as an extra are surprisingly delicious (lol)! If you're tired of shopping at the outlet, you can have lunch here.
Atmosphere: 5
Food: 5
Service: 5
the workers be so stingy with the beef broccoli talm bout giving me only broccoli ?
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Plate
It was fast and delicious.
Atmosphere: 5
Food: 5
Service: 5
thanks for giving me all string bean when i ordered string bean chicken, and thanks for giving me no utensils so i can eat with my hands, and thanks for not answering your damn phone when its normal business hours after 10 phone calls! good job!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's delicious and the price is reasonable☺️
Atmosphere: 5
Food: 5
Service: 5
This was my first visit at this Panda Express location and it will be my last. The food was terrible at best, over cooked and tasted old. I do not recommend this place.
Atmosphere: 1
Food: 1
Service: 2
There was absolutely no parking at all I had to have my wife go inside to order while I circled the lot. The food I got was very old. Fresh orange chicken is soft and hot mine is crunchy and taste like it was left on the counter over night. The rice has a hard texture to it and taste old. It’s almost like it’s been sitting under the heat lamp for hours before serving to me. Very very upset with this location. Between my wife and I, we ordered 2 spring rolls, 1 order of cream cheese rangoons, and 2 plates. Order was placed @8:02pm so there was more than enough time to serve fresh food before closing @9:00pm.
Atmosphere: 3
Food: 1
Service: 4
Disappointed. We usually enjoy Panda Express. This is what our plates looked like. We were missing an entree in one plate, and in the other plate we were ‘shorted’ part of the side and only had a smaller than usual serving of the soup.
Never disappoints.
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