They Switch out my order. Bad Customer service 😑 😒
Service: 1
S. Ching
Great service and pizza was made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Jodi Shibata
Horrible! We had placed an order through the Pizzahut App. Received a confirmation of our order to be delivered at 7:28pm. We realized we had the wrong phone number listed. We called 643-1111 to check on order. They said the driver tried calling but no answer. We had asked for re-delivery. PizzaHut had said your order is being delivered and it should be there in 10mins. We had waited outside our home for the delivery from 7:28pm. No one showed up. We called PizzaHut again around 7:59pm to check on our order. All PizzaHut told us is it’s out for delivery and if no one is there in 10mins call us back. No one showed up, still waiting outside. 8:15pm Calmly and respectfully asked PizzaHut to cancel the order and ensure we will be refunded. This Pizzahut agent had placed me on hold only to return to tell me “Your order is in the process of being canceled” and hung up. We had called PizzaHut back again trying to ensure our order is canceled and we will be refunded. Jackie who answered this final call could not give us the total that had been charged to my card and could not give us a confirmation number to confirm our order is canceled and will be refunded. All of these calls had been processed through PizzaHut 643-1111. This is not the first time that I have received Horrible customer service through PizzaHut 643-1111. Doordash had still arrived at our home around 8:30pm and had No Idea that our order had been canceled. The doordash person had informed us that they were not the first person to try and deliver our order. We had denied the order and told the delivery driver we canceled the order. Ended up getting food from Zippys.
Veryyl-jace Ramirez
I just ordered 16 wings and received 14 wings if I’m paying for this food and ordered 16 wings I want my 16 wings I want my 2 wings
Atmosphere: 3
Food: 2
Service: 3
Kimberly Caudle
Great customer service and same taste as always!
Robinson Kimura
Yo tell me why when I ask for the little pepper packets, they charged me? lol has anyone else been charged for some measly pepper packets? I can go to dominos and get a handful for free, y’all big trippin ?
OIAI'O Foster
They are Awesome!!!! Service and the Atmosphere!!! I Thank You Pizza Hut!!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Jayna Rasay
Canned mushrooms really I remember fresh mushrooms what happend if this is how its going to be im never going to buy nothing from here again.. why should I pay for a pizza with canned mushrooms if that's the case I should just do it at home and get it as fresh as I can. Would Frozen pizza with fresh mushrooms be cheaper ? Next time I'll try it.
Food: 1
G T
Have yet to have a bad experience and the staff is always helpful (even when you forget to add something to your order).
Atmosphere: 5
Food: 4
Service: 5
Lianne Furukawa
Pizza was made to perfection and delivery was spot on!
They Switch out my order.
Bad Customer service 😑 😒
Service: 1
Great service and pizza was made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Horrible! We had placed an order through the Pizzahut App. Received a confirmation of our order to be delivered at 7:28pm. We realized we had the wrong phone number listed. We called 643-1111 to check on order. They said the driver tried calling but no answer. We had asked for re-delivery. PizzaHut had said your order is being delivered and it should be there in 10mins. We had waited outside our home for the delivery from 7:28pm. No one showed up. We called PizzaHut again around 7:59pm to check on our order. All PizzaHut told us is it’s out for delivery and if no one is there in 10mins call us back. No one showed up, still waiting outside. 8:15pm Calmly and respectfully asked PizzaHut to cancel the order and ensure we will be refunded. This Pizzahut agent had placed me on hold only to return to tell me “Your order is in the process of being canceled” and hung up. We had called PizzaHut back again trying to ensure our order is canceled and we will be refunded. Jackie who answered this final call could not give us the total that had been charged to my card and could not give us a confirmation number to confirm our order is canceled and will be refunded. All of these calls had been processed through PizzaHut 643-1111. This is not the first time that I have received Horrible customer service through PizzaHut 643-1111. Doordash had still arrived at our home around 8:30pm and had No Idea that our order had been canceled. The doordash person had informed us that they were not the first person to try and deliver our order. We had denied the order and told the delivery driver we canceled the order. Ended up getting food from Zippys.
I just ordered 16 wings and received 14 wings if I’m paying for this food and ordered 16 wings I want my 16 wings I want my 2 wings
Atmosphere: 3
Food: 2
Service: 3
Great customer service and same taste as always!
Yo tell me why when I ask for the little pepper packets, they charged me? lol has anyone else been charged for some measly pepper packets? I can go to dominos and get a handful for free, y’all big trippin ?
They are Awesome!!!! Service and the Atmosphere!!! I Thank You Pizza Hut!!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Canned mushrooms really I remember fresh mushrooms what happend if this is how its going to be im never going to buy nothing from here again.. why should I pay for a pizza with canned mushrooms if that's the case I should just do it at home and get it as fresh as I can. Would Frozen pizza with fresh mushrooms be cheaper ? Next time I'll try it.
Food: 1
Have yet to have a bad experience and the staff is always helpful (even when you forget to add something to your order).
Atmosphere: 5
Food: 4
Service: 5
Pizza was made to perfection and delivery was spot on!
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Oven-Baked Cheesy Alfredo Pasta, Breaded Boneless Wings, Oven-Baked Chicken Alfredo Pasta, Cinnamon Sticks, Pepperoni Lovers Pizza, Supreme Pizza, Meat Lovers Pizza, Pepperoni Pizza, Ultimate Chocolate Chip Cookie, Cheese Sticks
Restaurantji Recommends
Have yet to have a bad experience and the staff is always helpful (even when you forget to add something to your order).
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Meat Lovers Pizza
Parking: N/A
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Pizza was not edible. It was dripping with oil and bottom was soggy.
Do more say less
Fair service
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