Fernando's Mexican Grill - Altoona

I've ordered from Fernando's many times and the food and service has always been very good. Not today. I ordered online through their website for delivery and was told my food would arrive in 12 minutes. I waited 40 minutes before calling the restaurant and was treated poorly on the phone. When the food was finally delivered it was completely cold and unappetizing. I won't be ordering from this restaurant again.

The food is great. As someone who is trying to watch her sodium intake I love that this establishment doesn't over salt their food. However the service is terrible. It's one lady in particular she has black hair, fair skin and glasses. Her service is never the greatest, but today I really had to bite my lip to not have a total Karen momment. I had to wait while she was doing who knows what in the back for about 10 minutes. Mind you I was only there to purchase drinks. She then comes up to the register rolls her eyes and ask "what do you want" not a hello, not a I appreciate your patience, no customer service what so ever.

Atmosphere: 1

Food: 5

Service: 1

Burrito was amazing! Fresh-pressed tortillas, authentic ingredients. Better than the chains!

Atmosphere: 5

Food: 5

Service: 5

I was so surprised when I went there and that they actually had hot sauce that was spicy. It’s so hard to find a place that has really spicy salsa ☺️

For the price of the food it wasn’t very good. Will just go to taco truck next time. Lady running register not very friendly. Would rather eat at pancheros