Absolutely the worst and coldest hot breakfast I've had. Brought my whole family for a Sunday breakfast. The restaurant was not busy. It was 8am and there were 9 people there. After we ordered our breakfast, we sat and waited inside the restaurant. We waited, waited, and waited. Finally our food came out. I ordered a medium rare steak and eggs .I received 2 pieces of sliced, overcooked, rubberized, meat. Kids and wife had chicken steaks, sausages, bacon, biscuits and gravy along with a few pancakes. All the food were cold..i mean really really cold. The pancakes were not fully cook thu. The bacon were tough as cardboard. We paid the bill and went home to get cereals and oatmeal.I dont recommend this location. Mayne give phill location a try. I'm not sure if it is poorly managed or just employee turnover in general. There's no excuse for serving hot breakfast food this cold and mess up the lonely steak. Stay away.
Atmosphere: 4
Food: 1
Service: 1
Beth Lewis
Breakfast before shopping, we should have ate at home. The Works Omelet was sub pare, the potatoes were hard, burnt, looked like they were left from previous order. The double take platter: bacon was great, sausages were greasy, eggs-ok, pancakes were huge. They must have run out of butter as I only got 1 little slab for the 2 huge pancakes. Silverware were tacky, napkin dispenser was awful gross. Getting coffee n the gal directs to the only woking craft. Put a cup on it or brew some more. The gal cleaning tables needs assistance. She drags the sm kitchen garbage can to each table, scrapes and hand moves items to garbage while stringing the syrup from plate over table to garbage. She has a coat on, sleeves all over. Now, as we walked through the sliding doors it smelt musty, pissy all together. First time there, one & done. Won't be coming back.
Atmosphere: 2
Food: 2
Service: 3
Eric
Absolutely disgusting hygiene of the staff and facility. I came in for lunch and watched food being prepared by multiple staff with no gloves, staff with runny nose wipe nose while preparing food, and continue to do so. I informed the manager, and food was not thrown out but instead served. NEVER EAT HERE EVER!! If you don't believe this review, just go there and observe for yourself.
Allen Smith
We are now going on an hour waiting for food, never a problem with the regular guy that cooks but everytime the manager cooks it is a
Atmosphere: 4
Food: 2
Service: 1
Google user
We went there on their $10 prime rib night. I have to admit it was pretty good for only $10! They also had the option to add shrimp for $2, \\u0026 mushrooms \\u0026 onions for $1. It was a very good meal for $13!
Shane Howard
We went there on their $10 prime rib night. I have to admit it was pretty good for only $10! They also had the option to add shrimp for $2, & mushrooms & onions for $1. It was a very good meal for $13!
Sabrina Gooding
Good prices. We had breakfast. Our potatoes were raw and the sausage in my skillet was tough to eat. Customer service was great ??
Good People and good prices. With very good products
papayahga
It's a grocery store with a food court. I am convinced my broccoli beef had liver in it, the flavor is distinctive.
grant harris
Decent food for a decent price. Not wowed but no complaints.
Fairy P
Customer service nightmare. We took our 2 year old Granddaughter to the Market Grille for dinner last evening. The doors swooshed open, we stepped in, and stood there for a good 2 minutes before a hostess approached us. We asked for a booth and the hostess said "Are you dining off the menu?" We said "Yes." Her response was, "Than no, you can only sit at these designated tables." Which were tables right near the bar where people were loud and drinking. Mind you there were several booths available and the restaurant wasn't even 1/3 of the way full. So we decided we'd get the Chinese Buffet SO THAT WE COULD SIT IN A BOOTH by a window with much more room and convenience for our 2 year old who needs a high chair. We were so ticked off that the good vibe of our meal was ruined. The only up side is that we ended up only spending $12.00 on the Chinese food - instead of upwards of $20-25 had we ordered off the menu. So WIN for our bank account and LOSE for Hy-Vee. Is this a 5-star reservation only establishment? Why are our seating choices dictated by whether we eat off the menu or bring food in? Additionally the line to PAY for the Chinese food was 5-6 people deep. So by the time we ordered our food, stood in the line to pay for our food, and got back to our booth - our toddler was getting restless. Just a big huge BOOOOOO to YOU Hy-Vee Market Grille. Your staff is slow, your customer service sucks, and patrons are treated with semi-discrimination. Let us sit wherever the F we want. We're PAYING BIG BIG dollars to even shop at your store - THEN we're PAYING BIG BIG dollars to eat at your over-priced restaurant - - - so let's chill out, get some experienced, engaging staff members hired - - and let us CHOOSE our seating. It's Altoona, Iowa... full of families... it's YOUR community... so start treating people better. You're not a Bistro in NY City. Get real. We'll visit again in a few months to see what improvements have been made. THANKS
J fmdevil
We stopped in for the Hickory Smokehouse Thursday special, and the steaks were well-prepared, and the fixin's that came with the steak were also good.The downside to this location is that the actual restaurant isn't that great, nor is it actually needed. With the amount of service you actually get in the restaurant, it would probably be better if they just switched over to a Market Grill Express like a lot of the other Hy-Vee's. We probably will not return to this location, and instead will continue to go to the Windsor Heights Market Grille Express instead.
Always Freshly made, Quality food and served with courtesy & professional!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spider Sushi, Tempura Shrimp Roll, Crispy Chicken Salad
Absolutely the worst and coldest hot breakfast I've had. Brought my whole family for a Sunday breakfast. The restaurant was not busy. It was 8am and there were 9 people there. After we ordered our breakfast, we sat and waited inside the restaurant. We waited, waited, and waited. Finally our food came out. I ordered a medium rare steak and eggs .I received 2 pieces of sliced, overcooked, rubberized, meat. Kids and wife had chicken steaks, sausages, bacon, biscuits and gravy along with a few pancakes. All the food were cold..i mean really really cold. The pancakes were not fully cook thu. The bacon were tough as cardboard. We paid the bill and went home to get cereals and oatmeal.I dont recommend this location. Mayne give phill location a try. I'm not sure if it is poorly managed or just employee turnover in general. There's no excuse for serving hot breakfast food this cold and mess up the lonely steak. Stay away.
Atmosphere: 4
Food: 1
Service: 1
Breakfast before shopping, we should have ate at home. The Works Omelet was sub pare, the potatoes were hard, burnt, looked like they were left from previous order. The double take platter: bacon was great, sausages were greasy, eggs-ok, pancakes were huge. They must have run out of butter as I only got 1 little slab for the 2 huge pancakes. Silverware were tacky, napkin dispenser was awful gross. Getting coffee n the gal directs to the only woking craft. Put a cup on it or brew some more. The gal cleaning tables needs assistance. She drags the sm kitchen garbage can to each table, scrapes and hand moves items to garbage while stringing the syrup from plate over table to garbage. She has a coat on, sleeves all over. Now, as we walked through the sliding doors it smelt musty, pissy all together. First time there, one & done. Won't be coming back.
Atmosphere: 2
Food: 2
Service: 3
Absolutely disgusting hygiene of the staff and facility. I came in for lunch and watched food being prepared by multiple staff with no gloves, staff with runny nose wipe nose while preparing food, and continue to do so. I informed the manager, and food was not thrown out but instead served. NEVER EAT HERE EVER!! If you don't believe this review, just go there and observe for yourself.
We are now going on an hour waiting for food, never a problem with the regular guy that cooks but everytime the manager cooks it is a
Atmosphere: 4
Food: 2
Service: 1
We went there on their $10 prime rib night. I have to admit it was pretty good for only $10! They also had the option to add shrimp for $2, \\u0026 mushrooms \\u0026 onions for $1. It was a very good meal for $13!
We went there on their $10 prime rib night. I have to admit it was pretty good for only $10! They also had the option to add shrimp for $2, & mushrooms & onions for $1. It was a very good meal for $13!
Good prices. We had breakfast. Our potatoes were raw and the sausage in my skillet was tough to eat. Customer service was great ??
Really good food at a very fair price.
Mia pizza was good.
Restaurantji Recommends
Good People and good prices. With very good products
It's a grocery store with a food court. I am convinced my broccoli beef had liver in it, the flavor is distinctive.
Decent food for a decent price. Not wowed but no complaints.
Customer service nightmare. We took our 2 year old Granddaughter to the Market Grille for dinner last evening. The doors swooshed open, we stepped in, and stood there for a good 2 minutes before a hostess approached us. We asked for a booth and the hostess said "Are you dining off the menu?" We said "Yes." Her response was, "Than no, you can only sit at these designated tables." Which were tables right near the bar where people were loud and drinking. Mind you there were several booths available and the restaurant wasn't even 1/3 of the way full. So we decided we'd get the Chinese Buffet SO THAT WE COULD SIT IN A BOOTH by a window with much more room and convenience for our 2 year old who needs a high chair. We were so ticked off that the good vibe of our meal was ruined. The only up side is that we ended up only spending $12.00 on the Chinese food - instead of upwards of $20-25 had we ordered off the menu. So WIN for our bank account and LOSE for Hy-Vee. Is this a 5-star reservation only establishment? Why are our seating choices dictated by whether we eat off the menu or bring food in? Additionally the line to PAY for the Chinese food was 5-6 people deep. So by the time we ordered our food, stood in the line to pay for our food, and got back to our booth - our toddler was getting restless. Just a big huge BOOOOOO to YOU Hy-Vee Market Grille. Your staff is slow, your customer service sucks, and patrons are treated with semi-discrimination. Let us sit wherever the F we want. We're PAYING BIG BIG dollars to even shop at your store - THEN we're PAYING BIG BIG dollars to eat at your over-priced restaurant - - - so let's chill out, get some experienced, engaging staff members hired - - and let us CHOOSE our seating. It's Altoona, Iowa... full of families... it's YOUR community... so start treating people better. You're not a Bistro in NY City. Get real. We'll visit again in a few months to see what improvements have been made. THANKS
We stopped in for the Hickory Smokehouse Thursday special, and the steaks were well-prepared, and the fixin's that came with the steak were also good.The downside to this location is that the actual restaurant isn't that great, nor is it actually needed. With the amount of service you actually get in the restaurant, it would probably be better if they just switched over to a Market Grill Express like a lot of the other Hy-Vee's. We probably will not return to this location, and instead will continue to go to the Windsor Heights Market Grille Express instead.
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