Went thru the drive thru on 3.30.25 at 5:45 pm ordered slim 4 and bag of chips and got home and the order was incorrect. I hate this store completely. It's either slow or can't get a order correctly.
This store needs all new management. I had to call and express my personal disgust with the store and my order. I had to get in my vehicle and drive from Prairie Meadows area back to the store to get my order fixed. The girl who waited on me I think is who answered the phone and seemed put off that she had to help me.
She greets me at the window and I said I was the one with the screwed up sandwich and she just looked at me with a small attitude. I felt like telling her, I'm the one who had to get my darn car back out and waste gas to come see you to get a correct sandwich, it is not my fault your darn employees can't seem to do nothing right here. I should have gotten a free sandwich or a store credit for another small sandwich.
I will NEVER come back to this store. They don't care and I personal don't care either except this store lacks customer service and speed. When I gave them the sandwich, her and another girl stood by the register by the drive thru and chatted for a bit acting like I was pulling something over there eyes.
Atmosphere: 1
Food: 1
Service: 1
Josh Habben
This definitely is NOT fast food! Worst service ever at THIS location. Way too slow for 4+ people working.
Service: 1
Dillion Van Der Wilt
Expect to spend about 15 mins in the drive thru. Even if you are the only car. I keep coming back because it's close to where I live and it's always good but my goodness they are freaky slow.
Travis Putney
Ordered a simple Turkey Tom with extra meat and mayo and get home to a single thing of meat.... nothing like paying extra for a normal sandwich
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Turkey Tom
Kyra McKenzie
Noticed how they don't advertise how freaky fast they are anymore probably for a reason. If someone calls to make sure y'all have day old bread then y'all should make sure you actually have it before someone makes the trip there.
Atmosphere: 1
Food: 4
Service: 1
Z Nolte
Took over half an hour to be delivered (the delievery location is 5 minutes away), did not add or remove anything from the sandwich that i requested. Also did not include extra mayo or napkins like I asked. If i'm paying 30 bucks for food I expect the bare minimum which is getting what I paid for
itslow
The drive through is often Silly Slow, not Freaky Fast. Ordering inside doesn’t seem to be as frequently slow. Otherwise what you’d expect from a Jimmy John’s.
Atmosphere: 3
Food: 4
Service: 3
Barb Budd
Gift card for Christmas. She is a fan.
Atmosphere: 5
Food: 5
Service: 5
Nathaniel Sleh
The worst service I ever received. The food is beyond disgusting. This was the night shift, not sure about the day.
Atmosphere: 1
Food: 1
Service: 1
Emily Mart
99% of the time the Altoona IA Jimmy Johns does not get orders right. Be sure to check your order every time before you leave this location.
Avoid this place like the plague. Slow as all get out, rude employees, and can’t get an order right to save their lives.
Atmosphere: 1
Food: 1
Service: 1
Kobe Scott
Hanna, my order taker, was extremely unprofessional and rude. We walked in, she didn’t greet us, had an attitude throughout taking my entire order, and I’m overall not happy with her customer service. Food was great, as always.
Atmosphere: 5
Food: 5
Service: 1
grant harris
For a company whose slogan is freaky fast... Seems a bit ridiculous to sit for 15+ minutes in the Drive-Thru. Just me and the car ahead of me... How long does it take to make a deli meat sandwich?
Atmosphere: 1
Food: 3
Service: 1
Brian (Breakdown)
Jimmy John's is the place for a quick sub. I prefer the #8 Billy Club personally, always made quick and fresh. Prices are starting to get a bit high, like most other food.
Atmosphere: 5
Food: 5
Service: 5
Matt
1.5 hours is not freaky fast. The last 3 orders have been like this. Will not order from here again.
Went thru the drive thru on 3.30.25 at 5:45 pm ordered slim 4 and bag of chips and got home and the order was incorrect. I hate this store completely. It's either slow or can't get a order correctly.
This store needs all new management. I had to call and express my personal disgust with the store and my order. I had to get in my vehicle and drive from Prairie Meadows area back to the store to get my order fixed. The girl who waited on me I think is who answered the phone and seemed put off that she had to help me.
She greets me at the window and I said I was the one with the screwed up sandwich and she just looked at me with a small attitude. I felt like telling her, I'm the one who had to get my darn car back out and waste gas to come see you to get a correct sandwich, it is not my fault your darn employees can't seem to do nothing right here. I should have gotten a free sandwich or a store credit for another small sandwich.
I will NEVER come back to this store. They don't care and I personal don't care either except this store lacks customer service and speed. When I gave them the sandwich, her and another girl stood by the register by the drive thru and chatted for a bit acting like I was pulling something over there eyes.
Atmosphere: 1
Food: 1
Service: 1
This definitely is NOT fast food! Worst service ever at THIS location. Way too slow for 4+ people working.
Service: 1
Expect to spend about 15 mins in the drive thru. Even if you are the only car. I keep coming back because it's close to where I live and it's always good but my goodness they are freaky slow.
Ordered a simple Turkey Tom with extra meat and mayo and get home to a single thing of meat.... nothing like paying extra for a normal sandwich
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Turkey Tom
Noticed how they don't advertise how freaky fast they are anymore probably for a reason. If someone calls to make sure y'all have day old bread then y'all should make sure you actually have it before someone makes the trip there.
Atmosphere: 1
Food: 4
Service: 1
Took over half an hour to be delivered (the delievery location is 5 minutes away), did not add or remove anything from the sandwich that i requested. Also did not include extra mayo or napkins like I asked. If i'm paying 30 bucks for food I expect the bare minimum which is getting what I paid for
The drive through is often Silly Slow, not Freaky Fast. Ordering inside doesn’t seem to be as frequently slow. Otherwise what you’d expect from a Jimmy John’s.
Atmosphere: 3
Food: 4
Service: 3
Gift card for Christmas. She is a fan.
Atmosphere: 5
Food: 5
Service: 5
The worst service I ever received. The food is beyond disgusting. This was the night shift, not sure about the day.
Atmosphere: 1
Food: 1
Service: 1
99% of the time the Altoona IA Jimmy Johns does not get orders right. Be sure to check your order every time before you leave this location.
Food: 2
Restaurantji Recommends
Avoid this place like the plague. Slow as all get out, rude employees, and can’t get an order right to save their lives.
Atmosphere: 1
Food: 1
Service: 1
Hanna, my order taker, was extremely unprofessional and rude. We walked in, she didn’t greet us, had an attitude throughout taking my entire order, and I’m overall not happy with her customer service. Food was great, as always.
Atmosphere: 5
Food: 5
Service: 1
For a company whose slogan is freaky fast... Seems a bit ridiculous to sit for 15+ minutes in the Drive-Thru. Just me and the car ahead of me... How long does it take to make a deli meat sandwich?
Atmosphere: 1
Food: 3
Service: 1
Jimmy John's is the place for a quick sub. I prefer the #8 Billy Club personally, always made quick and fresh. Prices are starting to get a bit high, like most other food.
Atmosphere: 5
Food: 5
Service: 5
1.5 hours is not freaky fast. The last 3 orders have been like this.
Will not order from here again.
Atmosphere: 5
Food: 4
Service: 1
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