Food is good, served hot and fresh if eating inside. Extremely slow service though with only one person at the counter taking orders plus filling them himself. Get this dude a helper or 2! Very cold inside the restaurant, my fingers, hands, face, and nose were all cool to the touch. Not a good way to keep people coming back.
Atmosphere: 2
Food: 5
Service: 3
julie wilbur
Fast service. The food was hot and fresh
Food: 5
Service: 5
Bruce Fleenor
Charged me for an extra baconator I didn't order
Atmosphere: 2
Food: 4
Service: 2
Austin Beason
Waited 15 minutes for someone else to get there food then we got pulled then had to wait 10 more minutes, while 2 vehicles got their food who was behind me. Just ordered chicken tenders and fries. The people behind us had more then 1 bag of food.They need to figure there stuff out.
Steve Wolvers
Friendly service and even gave our grandson a free frosty
Atmosphere: 5
Food: 5
Service: 5
Kinley Schafer
they have the nicest workers ever
Atmosphere: 5
Food: 5
Service: 5
Mollie Bullington
Worst place to eat manager J is very rude. We went through the drive-through was told to wait so we waited 10 minutes then he finally came on took our order after everything that we ordered is that it are you done? Pulled up to the window to pay and I asked What did we order because he had us forget after asking every single time we placed the order if we was done. Instantly gave us attitude, when he went to give us the drinks and a carrier, I informed him I had a surgery and he looked at me as if I was inconveniencing him because I could not take it through the drive-through that way I had to take them one by one. I attempted to call the manager on duty. He answered, didn’t know what store number he was didn’t know who his superior was just a very awful experience.
Food: 3
Service: 1
Tiffany Kern
I would honestly give a zero. Except the only thing I enjoyed was my Cherry Dr Pepper, which was an actual surprise. I have never been kicked out of a Wendy’s before in my life until today because the shift lead, I’m assuming, became overwhelmed and claimed he didn’t have the staff to keep the lobby opened and gave us our food in a to go bag when we had planned to sit and eat before going out to trick or treat. We asked for bbq sauce, got honey mustard, my husband orders a chicken sandwiches but got a triple bacon cheese burger, asked for hot chili sauce but was given sweet chili sauce. Probably will never be coming back to this location again which is said because we don’t go to the east side location
Most unfriendly and unprofessional bunch on a Sunday morning. Not one person said hi or asked to take my order
Atmosphere: 1
Food: 2
Service: 1
Eric Hyde
It's Wendy's, but they've had consistently good salads and their customer service is pretty good. Customer service will obviously be variable, but I visited with my daughter in a Halloween costume, and they made a customized Frosty to match her outfit!
Atmosphere: 3
Food: 4
Service: 5
Amanda Hummel
This restaurant can't get an order right to save their lives. Cold food. Missing items and poor quality . Absolutely terrible don't waste your money here.
Atmosphere: 1
Food: 1
Service: 1
shae swank
I went to Wendy’s and honestly, it was like stepping into a bizarre alternate reality. The employees were so bad, it felt like they were auditioning for a prank show. One guy was juggling burgers behind the counter instead of making them, while another was napping in the corner with a headset on like he was still taking orders. My order took 45 minutes—when it finally showed up, the burger was upside down, the lettuce was replaced with what looked like old newspaper, and the soda was just plain water. Then, the cashier blamed me for “ruining their vibe” when I asked for a refund. It was so unbelievably terrible, I half expected a hidden camera to pop out and say “Gotcha!”
Atmosphere: 1
Food: 5
Service: 1
Linda DANIELSON
Went through the drive through. The were courteous, prompt, and the service was quick. Food was hot and my order was correct. Very pleasant staff.
Food is good, served hot and fresh if eating inside. Extremely slow service though with only one person at the counter taking orders plus filling them himself. Get this dude a helper or 2!
Very cold inside the restaurant, my fingers, hands, face, and nose were all cool to the touch. Not a good way to keep people coming back.
Atmosphere: 2
Food: 5
Service: 3
Fast service. The food was hot and fresh
Food: 5
Service: 5
Charged me for an extra baconator I didn't order
Atmosphere: 2
Food: 4
Service: 2
Waited 15 minutes for someone else to get there food then we got pulled then had to wait 10 more minutes, while 2 vehicles got their food who was behind me. Just ordered chicken tenders and fries. The people behind us had more then 1 bag of food.They need to figure there stuff out.
Friendly service and even gave our grandson a free frosty
Atmosphere: 5
Food: 5
Service: 5
they have the nicest workers ever
Atmosphere: 5
Food: 5
Service: 5
Worst place to eat manager J is very rude. We went through the drive-through was told to wait so we waited 10 minutes then he finally came on took our order after everything that we ordered is that it are you done? Pulled up to the window to pay and I asked What did we order because he had us forget after asking every single time we placed the order if we was done. Instantly gave us attitude, when he went to give us the drinks and a carrier, I informed him I had a surgery and he looked at me as if I was inconveniencing him because I could not take it through the drive-through that way I had to take them one by one. I attempted to call the manager on duty. He answered, didn’t know what store number he was didn’t know who his superior was just a very awful experience.
Food: 3
Service: 1
I would honestly give a zero. Except the only thing I enjoyed was my Cherry Dr Pepper, which was an actual surprise. I have never been kicked out of a Wendy’s before in my life until today because the shift lead, I’m assuming, became overwhelmed and claimed he didn’t have the staff to keep the lobby opened and gave us our food in a to go bag when we had planned to sit and eat before going out to trick or treat. We asked for bbq sauce, got honey mustard, my husband orders a chicken sandwiches but got a triple bacon cheese burger, asked for hot chili sauce but was given sweet chili sauce. Probably will never be coming back to this location again which is said because we don’t go to the east side location
Atmosphere: 1
Service: 1
Hair in bacon burger. Not happy about it.
Atmosphere: 2
Food: 1
Service: 3
Love this place!
Restaurantji Recommends
Most unfriendly and unprofessional bunch on a Sunday morning. Not one person said hi or asked to take my order
Atmosphere: 1
Food: 2
Service: 1
It's Wendy's, but they've had consistently good salads and their customer service is pretty good. Customer service will obviously be variable, but I visited with my daughter in a Halloween costume, and they made a customized Frosty to match her outfit!
Atmosphere: 3
Food: 4
Service: 5
This restaurant can't get an order right to save their lives. Cold food. Missing items and poor quality . Absolutely terrible don't waste your money here.
Atmosphere: 1
Food: 1
Service: 1
I went to Wendy’s and honestly, it was like stepping into a bizarre alternate reality. The employees were so bad, it felt like they were auditioning for a prank show. One guy was juggling burgers behind the counter instead of making them, while another was napping in the corner with a headset on like he was still taking orders. My order took 45 minutes—when it finally showed up, the burger was upside down, the lettuce was replaced with what looked like old newspaper, and the soda was just plain water. Then, the cashier blamed me for “ruining their vibe” when I asked for a refund. It was so unbelievably terrible, I half expected a hidden camera to pop out and say “Gotcha!”
Atmosphere: 1
Food: 5
Service: 1
Went through the drive through. The were courteous, prompt, and the service was quick. Food was hot and my order was correct. Very pleasant staff.
Food: 4
Service: 5
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