Why have a kids fry on the menu if they won’t let you buy it stupid. Serious they would not sell me one. Lame!! Rant over.
Yeye
I do have to say, the inside of the place looks clean.
That’s the only thing good about this DQ location.
I tried this location last year and received my soggy chicken strips that melted into the styrofoam, fries, and bread (it’s supposed to be toast, but here it’s soft bread)… and decided I shouldn’t go back.
Fast forward a year later and I should’ve listened to my advice. Food is still served in styrofoam (thankfully at least with paper put down so your strips don’t melt into it), the bread was still bread (try toasting it properly please, it should be easy to tell if bread is toasted), and the fries were ok this time.
Won’t be back! I miss my franchise location back home.
It’s odd how much DQ’s vary by location, chicken strip breading, packaging, and condiments.
Justin Velky
Small sized cone was half the size of the one on display, ordered a medium sized blizzard and they gave us a small. When I mentioned the error they dumped the small into the medium cup, added some ice cream and re-blended it at which time it was half melted. I’d be fine with all of this had it not been over $10 for just these 2 items. Value for the money just isn’t there.
Atmosphere: 3
Food: 1
Service: 2
Oakley Cadogan
Sometimes ice cream outside the cup, no napkins, makes a sticky mess in the car. Prices have doubled in three years. 😕 Still delicious!
Atmosphere: 5
Food: 5
Service: 5
trent calfee
You can’t use tap to pay, mobile order or use rewards from the DQ app. In a college town, this seems laughable. The clearly out of touch franchisees need to realize they’re literally losing lots of business because of this. Also the place just feels grimy and depressing.
Atmosphere: 1
Food: 2
Service: 1
Curtis Kiesling
We bought two Reeces blizzard I think they forgot the Reeces. Going to the north one from now on
Atmosphere: 3
Food: 1
Service: 3
dreauna almasi
First off. Manners were horrible. Nobody was welcoming and they are so rude. Don’t think I saw one person smile. The slowest service ever. My friend found a hair in her blizzard after remaking my friends blizzard THREE TIMES cause they couldn’t get it right. which seems like a common thing in the reviews and noticed they don’t have hair nets on. GROSS… asked a bunch of questions about the menu and the response we got was a I DONT KNOW. You should know the menu. Also, they told us they just want to get people out and we’re going to lock the door if we didn’t leave. If I could I would rate it a 0 review. Never go to the Dairy Queen in Ames!
Atmosphere: 1
Food: 1
Service: 1
Cliff Ottinger
Higher then expected prices
Atmosphere: 4
Food: 4
Service: 4
Devon Thompson
The lady that was taking orders threw window drive up she was so rude, crud 0 manners prices way to much 17.50 for hamburger large fries and large malt but was milk shake. But 17.50 gave me a blank recipe she's ripping of the ower and costumers. Told her I won't be back she turned yelling something about me. Watch your money people better off go some we're else.
Atmosphere: 1
Food: 2
Service: 1
Gates “Rusty”
Got a butterfinger blizzard here. It was mixed well, thick and with plenty of Butterfinger bits of different sized. You definitely go back again.
Why have a kids fry on the menu if they won’t let you buy it stupid. Serious they would not sell me one. Lame!! Rant over.
I do have to say, the inside of the place looks clean.
That’s the only thing good about this DQ location.
I tried this location last year and received my soggy chicken strips that melted into the styrofoam, fries, and bread (it’s supposed to be toast, but here it’s soft bread)… and decided I shouldn’t go back.
Fast forward a year later and I should’ve listened to my advice. Food is still served in styrofoam (thankfully at least with paper put down so your strips don’t melt into it), the bread was still bread (try toasting it properly please, it should be easy to tell if bread is toasted), and the fries were ok this time.
Won’t be back! I miss my franchise location back home.
It’s odd how much DQ’s vary by location, chicken strip breading, packaging, and condiments.
Small sized cone was half the size of the one on display, ordered a
medium sized blizzard and they gave us a small. When I mentioned the error they dumped the small into the medium cup, added some ice cream and re-blended it at which time it was half melted. I’d be fine with all of this had it not been over $10 for just these 2 items. Value for the money just isn’t there.
Atmosphere: 3
Food: 1
Service: 2
Sometimes ice cream outside the cup, no napkins, makes a sticky mess in the car. Prices have doubled in three years. 😕 Still delicious!
Atmosphere: 5
Food: 5
Service: 5
You can’t use tap to pay, mobile order or use rewards from the DQ app. In a college town, this seems laughable. The clearly out of touch franchisees need to realize they’re literally losing lots of business because of this.
Also the place just feels grimy and depressing.
Atmosphere: 1
Food: 2
Service: 1
We bought two Reeces blizzard I think they forgot the Reeces. Going to the north one from now on
Atmosphere: 3
Food: 1
Service: 3
First off. Manners were horrible. Nobody was welcoming and they are so rude. Don’t think I saw one person smile. The slowest service ever. My friend found a hair in her blizzard after remaking my friends blizzard THREE TIMES cause they couldn’t get it right. which seems like a common thing in the reviews and noticed they don’t have hair nets on. GROSS… asked a bunch of questions about the menu and the response we got was a I DONT KNOW. You should know the menu. Also, they told us they just want to get people out and we’re going to lock the door if we didn’t leave. If I could I would rate it a 0 review. Never go to the Dairy Queen in Ames!
Atmosphere: 1
Food: 1
Service: 1
Higher then expected prices
Atmosphere: 4
Food: 4
Service: 4
The lady that was taking orders threw window drive up she was so rude, crud 0 manners prices way to much 17.50 for hamburger large fries and large malt but was milk shake. But 17.50 gave me a blank recipe she's ripping of the ower and costumers. Told her I won't be back she turned yelling something about me. Watch your money people better off go some we're else.
Atmosphere: 1
Food: 2
Service: 1
Got a butterfinger blizzard here. It was mixed well, thick and with plenty of Butterfinger bits of different sized. You definitely go back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterfinger
Restaurantji Recommends
i love dairy queen
They don't know how to make a George fudge mud..
Atmosphere: 3
Food: 3
Service: 3
Great food
Atmosphere: 5
Food: 5
Service: 5
This Dairy Queen has never let us down! Always friendly staff, plenty of ice cream filled over the top, and isn’t bad on wait time.
Atmosphere: 5
Food: 5
Service: 5
Found a piece of hair in a burger and poor service.
Atmosphere: 1
Food: 1
Service: 2
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