Very freaking slow took over 20 mins just to get a sandwich
Atmosphere: 1
Food: 2
Service: 1
angie gunderson
Very fresh and yummy.Boy at the drive up window very friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Tuna, Beach Club, Jimmy Cubano
armyguy1SG retired
They were BUSY it was game day and Jimmy was hopping.
Atmosphere: 4
Food: 4
Service: 4
Anna Cruz
Was my first time going to Jimmy John's as I didn't know what I was ordering they were patient in me deciding what I wanted but when I got to the window to pay I asked if it was a meal and the guy said "oh I guess" very rude. that's the second restaurant I've been to where the staff are rude
Atmosphere: 1
Food: 5
Service: 1
Rachel Xyn
Always good! There is never anyone in the store most times we've gone into eat! But the thru is aleays ñmsuper busy
Atmosphere: 5
Food: 5
Service: 5
Dale Kennedy
I stopped in today and grabbed a sub.. man I wish I would have drove across town... Meat tasted like it came out of a footlocker. Service was great. Place seemed clean... but sub, had better!
Atmosphere: 4
Food: 1
Service: 5
Emma Grace Adams
TERRIBLE service. i will literally never be coming back here!! and they forgot everything on the sandwich. maybe it was an off day but that made a real impact
Travis Lenig
First JJ that the people just were non friendly bad day in shop or something not addressing customers till they demanded attentionNot calling out orders or barely loud enough to know what order was ready or who's was who'sWasn't busy when we arrived only a couple and one other person ahead and then it picked up and no change in serviceFood was prepared as requested and besides the delay was typical JJ.Usually go to other locations as parking and in and out isn't great not the greatest of accessibility
Atmosphere: 4
Food: 5
Service: 2
Ayden Hoveland
One person making all the sandwiches, two workers just standing there, one doing drive thru.
Atmosphere: 4
Food: 5
Service: 3
April Bower
The person or whatever it was that took our order was rude and extremely weird and strange. Didn't say one word....had a ridiculous mask on that covered it's whole face.....we were very uncomfortable....will never ever go back again
A few weeks ago, I ordered delivery and it took almost two hours to arrive. I wasn’t too peeved about that since the manager was communicative and apologized for the delay each time we spoke. The issue is, I opened up my bag to see a crumpled up napkin next to my sandwich. After picking it up, it was clear that someone blew their nose with it… I called the store and the manager offered to give me a $5 credit next time I went in, but when I tried using that credit none of the staff knew what I was talking about. They refused to give me the $5 off, and to top it off they gave me the wrong sandwich. I honestly didn’t even bother trying to make that better because I knew it would be such a hassle. There are other locations in Ames that will give you the right food *without* used tissues, don’t go to this one.
Service: 1
Lisa Borkowski
The sandwiches here are great. Love the fresh bread and they are always so fast.
Atmosphere: 5
Food: 5
Service: 5
Dawntrinay Hodge
Needed to speak to a manager of some sort about something and was barely greeted by rude “managerial” staff.Left with my issue not even close to resolved. Was met with a distasteful attitude. Disappointing experience.
Very freaking slow took over 20 mins just to get a sandwich
Atmosphere: 1
Food: 2
Service: 1
Very fresh and yummy.Boy at the drive up window very friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Tuna, Beach Club, Jimmy Cubano
They were BUSY it was game day and Jimmy was hopping.
Atmosphere: 4
Food: 4
Service: 4
Was my first time going to Jimmy John's as I didn't know what I was ordering they were patient in me deciding what I wanted but when I got to the window to pay I asked if it was a meal and the guy said "oh I guess" very rude. that's the second restaurant I've been to where the staff are rude
Atmosphere: 1
Food: 5
Service: 1
Always good! There is never anyone in the store most times we've gone into eat! But the thru is aleays ñmsuper busy
Atmosphere: 5
Food: 5
Service: 5
I stopped in today and grabbed a sub.. man I wish I would have drove across town... Meat tasted like it came out of a footlocker.
Service was great. Place seemed clean... but sub, had better!
Atmosphere: 4
Food: 1
Service: 5
TERRIBLE service. i will literally never be coming back here!! and they forgot everything on the sandwich. maybe it was an off day but that made a real impact
First JJ that the people just were non friendly bad day in shop or something not addressing customers till they demanded attentionNot calling out orders or barely loud enough to know what order was ready or who's was who'sWasn't busy when we arrived only a couple and one other person ahead and then it picked up and no change in serviceFood was prepared as requested and besides the delay was typical JJ.Usually go to other locations as parking and in and out isn't great not the greatest of accessibility
Atmosphere: 4
Food: 5
Service: 2
One person making all the sandwiches, two workers just standing there, one doing drive thru.
Atmosphere: 4
Food: 5
Service: 3
The person or whatever it was that took our order was rude and extremely weird and strange. Didn't say one word....had a ridiculous mask on that covered it's whole face.....we were very uncomfortable....will never ever go back again
Restaurantji Recommends
Had the best chicken wrap!
Atmosphere: 5
Food: 5
Service: 5
A few weeks ago, I ordered delivery and it took almost two hours to arrive. I wasn’t too peeved about that since the manager was communicative and apologized for the delay each time we spoke. The issue is, I opened up my bag to see a crumpled up napkin next to my sandwich. After picking it up, it was clear that someone blew their nose with it… I called the store and the manager offered to give me a $5 credit next time I went in, but when I tried using that credit none of the staff knew what I was talking about. They refused to give me the $5 off, and to top it off they gave me the wrong sandwich. I honestly didn’t even bother trying to make that better because I knew it would be such a hassle. There are other locations in Ames that will give you the right food *without* used tissues, don’t go to this one.
Service: 1
The sandwiches here are great. Love the fresh bread and they are always so fast.
Atmosphere: 5
Food: 5
Service: 5
Needed to speak to a manager of some sort about something and was barely greeted by rude “managerial” staff.Left with my issue not even close to resolved. Was met with a distasteful attitude. Disappointing experience.
Atmosphere: 1
Food: 4
Service: 1
Very good
Atmosphere: 4
Food: 5
Service: 5
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