Noodles and Company
$ • Noodles, Salad, Pasta
Hours:
400 S Duff Ave, Ames
(515) 233-4312
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Noodles & Company Reviews
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Had to change my review from five stars to one star after tonight. Seriously terrible customer service. Wrong order sent on an $11.00 dish and after 3 calls and being hung up on twice, they only gave me a $3.75 refund. That's the amount for additional meat. I ordered a shrimp scampi and it arrived with no shrimp. When I called, I didn't even get to explain what happened before the manager trainee hung up on me. Sad. My household has spent a small fortune here. After tonight, I...read full review
My mom, my brother and myself were not very pleased with what we ordered. The dishes lacked flavor and the mushrooms in my dish were almost impossible to chew. I had something with udon noodles, my mom had stroganoff, and my brother had spaghetti. He usually loves spaghetti but said it wasn't very good. Just wanted to give a heads up. Willing to give a second chance.
Ratings
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
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Noodles and Company is a popular quick lunch spot known for its wide variety of dishes. The restaurant remains kid-friendly, providing coloring books and kids' meals, along with wheelchair accessibility featuring a ramp, level entry, and spacious restrooms. The menu includes favorite dishes like Wisconsin Mac and Cheese and Pest Cavatappi, while new additions like Cajun Shrimp Fettuccini have also been noted for their spicy and tasty flavors. Reviewers highlight the cleanliness and great taste of the food, with some favorites including Torelloni with Garlic Sauce and grilled chicken. The staff is often described as kind, professional, and nice, making it a wonderful place for a relaxing meal. However, there have been mentions of a few service issues, such as forgetting utensils in to-go orders and the sweetness of the BBQ sauce in the Pulled Pork BBQ Mac & Cheese. Despite these minor concerns, the overall experience is generally positive.