Starbucks
2925 Grand Ave, Ames
(515) 357-4866
Recent Reviews
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Today was the worst experience I had ever had. The girl who ordered the food had a very bad attitude. She was either unhappy or something else. Even after it was done, she didn't give it to me and deliberately left me waiting there. Later, it was another waiter who gave me that drink! This is the worst experience I've encountered so many times I've been there
Got matcha and it's always so good
Atmosphere: 5
Food: 5
Service: 5
Great experience this time! Clear communication delivery and mutual understanding, warm food and even an eye for details! I got prompt service and and heartly smile, nice eye contact and was even told to wait briefly well preping order! Great job to you and your team!!
I will be back to add additional 5 stars as to see if changes stand tall and this isn't just a lucky day.
Thank you! No stress, no mess, and prompt service as you place your request!
(As of May 20th 2025)
(Outdated experience, prior: Got a bangle, and butter. Was a bad experience before May 2025.)
Atmosphere: 5
Food: 5
Service: 5
Great customer service! I go outta my way to come to this starbucks! Love the staff!!!
I've gone to this starbucks multiple times and always had some kind of issue. Drinks not blended well, food not hot, wrong order...tonight, I got to starbucks at 8:05pm to get a coffee for my wife. (She has to stay up late with our child and do homework.) The employees hid to not serve me and then walked out 5 minutes later at 8:10pm to there cars. Hours say 8:30pm either there's a discrepancy of closing time or they don't like to serve customers.
Atmosphere: 1
Food: 3
Service: 1
This location is my favorite ? Disabled parking and seating provided and awesome service for those in need! Unfortunately no automatic doors. ?Absolutely love this store and the people who run it!
Wheelchair accessibility: Disabled parking provided and accessible seating. Non-accessible bathrooms and doors
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White & Roasted Red Pepper Egg Bites
Nice coffee
Atmosphere: 5
Food: 5
Service: 5
Real great coffee. On opposite day!
Atmosphere: 1
Food: 1
Service: 1
This location is AMAZING! I love coming here because the people are great at what they do. Nicholas, Cam, Sierra, Josie are fantastic and make you feel like family. I’m treated by name every time I come in and the fact that they know me is so sweet (and might be a sign I have a coffee problem). I worked the coffee shop gig for close to a decade and can honestly say that this location is one of the best around. Keep it up team!
Atmosphere: 5
Food: 5
Service: 5
Their coffee was
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The staff here are a delight. They put such excellent effort into making your Starbucks experience as welcoming and seamless as possible. The team offers great recommendations, keep the store clean, and the drinks and food are top tier.
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: Almond milk is available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate Crème Frappuccino Blended Beverage, Frappuccino
This one is very good
Good meeting spot.
Atmosphere: 4
Food: 4
Service: 4
Staff is very friendly but I have had very few good drinks made by this Starbucks location. When I first moved to the area caramel machiattos were my go to Starbucks drink. I got those a few times at this location and always thought they were poorly made and didn't like them. I was going to stop going to this Starbucks but decided to just get other drinks. I also like pumpkin spice lattes and decided to get one today only to be disappointed again. Very disappointing considering this is the closest Starbucks to me and at $5+ dollars it's not worth the risk.
Atmosphere: 5
Food: 2
Service: 5
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