Taco Bell
421 S Duff Ave, Ames
(515) 268-0100
Recent Reviews
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Was given a lettuce chalupa. Nothing else on it
Atmosphere: 1
Food: 1
Service: 1
Jus got door dash from there and yall didn’t even fill up the fries all the way
Worst Taco Bell ever!
Atmosphere: 1
Food: 1
Service: 1
Came in round 3:45 esh place was clean little crumbs here and there but nothing major men's rest room could use a good cleaning but again nothing major to get in a big fuss over I order two nacho cheese cheesy gordita crunches and two sides of spicy ranch and a dragon sparkling tea all was pretty dam good staff was friendly and I got my drink cup in a timely manner since I ordered from kiosk I do stand by my three star statement this is a solid good fast food restaurant if I had so say anything negative about this restaurant is it has a off smell on the inside and if they took care of that on a regular basis there's no reason this couldn't be a 4 star fast food restaurant.
there was a gal there I suspect that she was about 16-17 years old bossing and yelling at the crew saying it's her way to do things as well as degrading them. This was about 3 am I turned around and left deciding not to order.
Atmosphere: 1
Food: 2
Service: 1
Gross. Stinks, dirty, and the food was terrible
Atmosphere: 1
Food: 1
Service: 1
Average, crunch wraps were flat and there was a mililiter of cheese sauce in the cups.
Atmosphere: 3
Food: 3
Service: 3
Waited an hour to be told to go inside guy was not doing his job correctly and was giving poor service not happy with coming here won’t ever be back
Atmosphere: 1
Food: 3
Service: 1
We waited over an hour just to be told our order was "swipped off" and even then we couldn't get a refund cause they didn't know how to. AND WE PAYED ONLINE BEFORE WE ENTERED SO IT SHOULD BE IN THE SYSTEM. I know their system is bad but it can't be this hard.
Atmosphere: 5
Food: 1
Service: 1
They just don’t care. Customer service is sloppy, constantly forget items, and long wait times.
Taco John’s is a block away, not a single reason to come here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Customer service was horrible. I ordered two $9 deluxe boxes one at a time and was yelled at by the manager on duty for not "ordering them together." After I ordered a third box, she proceeded to continue her horrendous attitude and mocked me while I ordered the rest of my food. Since she was so focused on her attitude, she forgot to ring in my crunch wrap properly; I am vegetarian and ordered a black bean wrap, but she rang us up for a normal beef crunch wrap. I couldnt even enjoy my food.
Atmosphere: 1
Food: 1
Service: 1
Older lady was rude and mocking my friend that was ordering, not a good experience. Food is alright even though she got our order wrong twice.
Atmosphere: 1
Food: 1
Service: 1
They forgot part of my order and when I went in to get the rest of my order I was ignored. Ridiculously understaffed
Edit: The food that I did receive wasn’t even right
Atmosphere: 1
Food: 1
Service: 1
i’ve been here for 45 minutes and still waiting for my order. absolutely ridiculous. everytime i come in here i wait at least 45 minutes
Service: 1
Took 57 minutes to get food for 2 people and then food was not hot but mildly warm
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Soft Taco, Chicken Quesadilla
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