Baskin-Robbins
1510 N Ankeny Blvd Suite 101, Ankeny
(515) 349-6675
Recent Reviews
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Who doesn't love ice cream... first time at this location. Had drive thru...nice and convenient!!! Rocky road...the best!!!
Should be zero stars. I sent my kids in tonight. They ordered & paid. When they got the order from the older woman working they told her the one item she made as a shake was not what they ordered. It was supposed to be a dish. She stated “Well that’s what you’re getting”
You realize you get paid to serve customers? If you’re that miserable in your life & your job that you need to intimidate children over ice cream you need to re-evaluate your life. I will never send my children back in here or even go in myself.
You guys auto canceled my order 3 times now on uber eats. Guess you hate money?
Awesome service and very helpful employees
Yum is the only word that comes to mind. I am so happy they had my favorite, rocky road.
I haven't been to 1 in years. It was absolutely delicious. I miss not having them back home.
My sister placed a mobile order at around 9:20pm and I went through the drive through to pick it up. I was very nice to the lady and she told me that it hasn’t print yet and that “they haven’t even started it”. I was fine with that and decided to go inside and order something for myself. Thinking to myself wow she isn’t very friendly. Then I went inside and the younger girl was great and helped with a smile on her face. Anyway I let them know I was going to wait for the mobile order for my sister and sat down. Then the older lady proceeded to tell me that she needed to see an email confirmation. I call my sister and she looks and it now says they cancelled her order. The order was cancelled after I sat down and had ordered my ice cream to eat while I wait. Evidently she just didn’t want to make my online order. Also as I sat there waiting, there were several people that went through the drive thru. The older lady continuously muted herself and talk about how dumb everyone in the drive thru was. I was not the only one that could hear this. Terrible experience from beginning to end.
Rocky Road, and Baseball Nut. Best two scoop combination there is.
Ice cream is great but employees (except for one young man) are snotty and rude!!!
Jaden is an honest and a good worker. Thanks 🌸
Restaurantji Recommends
Great ice cream. As always.
Still very good.
Usually stop before heading home. Best ice cream
My 3 daughters were not welcomed in this store. They left feeling embarrassed and disrespected because they took too long picking their ice cream, and using their free birthday coupon. Management was very rude when I called to voice my concerns. I spoke to the owner who said “this was not a dine in location”, yet they have chairs. Very disappointed as they were excited to visit. This is not a DEI location as my daughters mentioned the worker who belittled them greeted everyone but them.
Love love love Baskin Robbins!!! Best ice cream out there! Mic the pb and chocolate with pralines and cream and you have the best! Now for my wife gold medal ribbon all the way!
Atmosphere: 5
Food: 5
Service: 5
Not great. I got a gift card there from a coworker, thought I would treat myself after a tiring day. The lady at the counter gave me barely any ice cream. Yes, I may be used to small town shops where you ask for one scoop and they give you so much you can't eat it all, but this was ridiculous. On top of all that, it wasn't that good. Probably using low quality ingredients. Never again.
Atmosphere: 2
Food: 4
Service: 1
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