Tony was absolutely fabulous. He was so patient and courteous as l he taught me redeem my rewards through the app.
Atmosphere: 5
Food: 5
Service: 5
christi gibbs
Bought a Rasberry green tea iced came with wrong straw so now I have to wait to drink it because the bubbles are stuck in straw. Did not come with a reasberry sauce looks nothing like the picture that's on web page. I am a regular and this was one of the worst experiences iv had and I am very frustrating. I asked for less Ice in it and the lady taking my order didn't like that I wanted less ice and she kept coming up with issues like oh your drink might be hot and they charged me extra for less ice and my drink is full of ice. I have never been charhed for less ice. Iwill be calling to let the manner be aware.
Atmosphere: 3
Food: 1
Service: 2
Calvin Smith
It's winter time and their fireplace isn't on the one in Ankeny
Atmosphere: 5
Food: 5
Service: 5
John Andersen
This morning (28NOV2025) the employee working the drive thru wasn’t friendly at all. This was my second time interacting with her and has lead me to use other coffee locations. The coffee itself was good, but customer service is equally as important.
Atmosphere: 4
Food: 4
Service: 2
Elaine Hanson
The barista was so very patient and kind during our visit! She was very patient with our Grandchildren when they took time to “decide” on their order!
Atmosphere: 5
Food: 5
Service: 5
Coordinator of Faith Formation
What a great place to sit and read with coffee! It is clean and well lit. Server was friendly but not 'over the top,' which we appreciated because it's coffee, you know, really good coffee but still low key enough to enjoy not just the beverage but the drinking of it, too.
Atmosphere: 5
Food: 5
Service: 5
Asa Curtis
I got a black coffee which was fairly bitter but still good. Along with a ham and Swiss which was decent butt the bread was pretty chewy. Overall it was a good experience. Would go back again.
Atmosphere: 4
Food: 3
Service: 3
Nici Miller
The very best Caribou around! I have visited many over the years, all over the state and into Minnesota and this one is the most consistent and so good! I'll go out of my way to make a stop here.
Atmosphere: 5
Food: 5
Service: 5
Ethvn O
Stole a tip, gave wrong receipt to give survey feedback. Bad attitudes and slow service as well. Going to Urbandale from here on out. This location just lost my money.
The young lady that took my order was very pleasant.
Atmosphere: 5
Food: 5
Service: 5
Lu L
Got caribou for morning coffee. Got the pumpkin latte and it was disgusting. Tasted like something was moldy. Had to throw it out. There was something past its date and yet they still served it.
Mr. Van
Nice place
Atmosphere: 5
Food: 5
Service: 5
Kathryn Balfanz
Stopped in ankeny, iowa. The girl was very friendly and polite. 😍
Jeff Sontag
Prompt, friendly and knowledgeable service whenever whenever I have been.
Fast and awesome! Thanks you !
Atmosphere: 5
Food: 5
Service: 5
Tony was absolutely fabulous. He was so patient and courteous as l he taught me redeem my rewards through the app.
Atmosphere: 5
Food: 5
Service: 5
Bought a Rasberry green tea iced came with wrong straw so now I have to wait to drink it because the bubbles are stuck in straw. Did not come with a reasberry sauce looks nothing like the picture that's on web page. I am a regular and this was one of the worst experiences iv had and I am very frustrating. I asked for less Ice in it and the lady taking my order didn't like that I wanted less ice and she kept coming up with issues like oh your drink might be hot and they charged me extra for less ice and my drink is full of ice. I have never been charhed for less ice. Iwill be calling to let the manner be aware.
Atmosphere: 3
Food: 1
Service: 2
It's winter time and their fireplace isn't on the one in Ankeny
Atmosphere: 5
Food: 5
Service: 5
This morning (28NOV2025) the employee working the drive thru wasn’t friendly at all. This was my second time interacting with her and has lead me to use other coffee locations. The coffee itself was good, but customer service is equally as important.
Atmosphere: 4
Food: 4
Service: 2
The barista was so very patient and kind during our visit! She was very patient with our Grandchildren when they took time to “decide” on their order!
Atmosphere: 5
Food: 5
Service: 5
What a great place to sit and read with coffee! It is clean and well lit. Server was friendly but not 'over the top,' which we appreciated because it's coffee, you know, really good coffee but still low key enough to enjoy not just the beverage but the drinking of it, too.
Atmosphere: 5
Food: 5
Service: 5
I got a black coffee which was fairly bitter but still good. Along with a ham and Swiss which was decent butt the bread was pretty chewy. Overall it was a good experience. Would go back again.
Atmosphere: 4
Food: 3
Service: 3
The very best Caribou around! I have visited many over the years, all over the state and into Minnesota and this one is the most consistent and so good! I'll go out of my way to make a stop here.
Atmosphere: 5
Food: 5
Service: 5
Stole a tip, gave wrong receipt to give survey feedback. Bad attitudes and slow service as well. Going to Urbandale from here on out. This location just lost my money.
Service: 1
Restaurantji Recommends
The young lady that took my order was very pleasant.
Atmosphere: 5
Food: 5
Service: 5
Got caribou for morning coffee. Got the pumpkin latte and it was disgusting. Tasted like something was moldy. Had to throw it out. There was something past its date and yet they still served it.
Nice place
Atmosphere: 5
Food: 5
Service: 5
Stopped in ankeny, iowa. The girl was very friendly and polite. 😍
Prompt, friendly and knowledgeable service whenever whenever I have been.
Atmosphere: 5
Service: 5
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