Jimmy John's

1315 SW Oralabor Rd #100, Ankeny
(515) 289-0007

Recent Reviews

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Tiffany Glass

Places an order on line
Was totally ignored when I went to pick up
0 customer service skills

Atmosphere: 3

Food: 4

Drew Fontanini

Apparently it takes 90 minutes to get a sandwich delivered now. I live 2 blocks from the location but couldn’t pick up due to work. When I called thinking they just forgot these employees do not care at all. Save the automated response I’ve seen on other reviews, the ownership of this Jimmy John’s does not care about its customers. I’d welcome whoever it is to prove all these 1 star reviews wrong but they won’t. They’ll send the auto response because they just don’t care. It’s becoming a sad world out there….

Cathy A

I was looking forward to a “picklewich” #5, but this JJ didn’t offer it. The young adults behind the counter were not very friendly. Probably won’t stop at this one again.

Spencer Smith

Worst Jimmy Johns ive ever ordered from. Waited over an hour for an order that I never received. Food sat at restaurant for 40 minutes, and I waited another 25 minutes before canceling my order because the restaurant is 5 minutes away. There is zero reason a damn sub sandwich should take over an hour to get delivered 5 minutes away

Food: 1

Service: 1

carter frey

This place is terrible. Delivery took over a hour and the place is 0.8 miles away. Called twice and they said it was on its way. This place needs to be shut down.

Abe Hashim

It's probably the worst JJ to go to in the area. Ordered The Veggie giant with no cheese or mayo, ended up getting a sandwich that is basically cheese and mayo. Lol, at least they are funny. Service sucks called and tried to explain the issue. The guy on the phone stayed quiet and said nothing.

Food: 1

Service: 1

Heather Jones

Order a Cubano and asked for no tomato. Caused them total confusion and my son thought he straightened it out but got out of town and had a Cubano with nothing but tomatoes. Called and they are refusing to fix it because the Cubano doesn't come with tomatoes in the first place and it's our fault. Tried to call corporate. No answer. We'll keep calling. This is our 'hold the tomatoes ' sandwich. I'm also noticing all the responses to complaints are automated. This is my 3rd time trying to reach out to somebody who cares. We will not do any more business with Jimmy johns at all.

Atmosphere: 1

Food: 1

Service: 1

Gene Klein

Aways great bread!!!!

Atmosphere: 5

Food: 5

Service: 5

Austin Done

I ordered 2 days in a row to my work place that’s only a mile from the jimmy John’s and the first day took almost 2 hours for the deliver and the second time took about the same amount of time.

Food: 2

Service: 1

Zane

They mess up the my orders all the time, and I tell them multiple time what I want because they do not listen.

Atmosphere: 1

Food: 2

Service: 1

Ebony Scott

I ordered a sandwich from there almost $30 worth and I waited at my house for over 30 min for it to show and when I called they said that they had no orders for me when it definitely took my money and everything so I’m just confused and this is the second time that this has happened to me I got a refund but they definitely should fix there system so others aren’t just waiting wondering if they are ever gonna deliver your food or just keep your money.

Kate Barnes

$26 for two sandwiches and they don't even give you a napkin automatically...

Kyra McKenzie

They mess up every time

Atmosphere: 1

Food: 2

Service: 1

mike niver

Jesus ,been there multiple times and you never put any meat in it. Every other sub place has alot of meat in it. Never again. You suck!

Stephen Busick

It's always

Atmosphere: 4

Food: 4

Service: 4

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