McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
401 N Ankeny Blvd, Ankeny
(515) 964-5001
About McDonald's
Customers' Favorites
McDonald's Reviews
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Sat at curbside for 20 minutes waiting and waiting. Finally called and was put on hold. When the supervisor came on, they were not apologetic to the wait, when I asked to be refunded, the said I would have to go inside. I said that wouldn’t be possible, hence the reason I selected curbside. I asked the supervisor why they can’t easily refund me because they clearly didn’t make the food when I got there 20 minutes ago. Supervisor then says it was already made. So, I guess...read full review
10/1: Hit the drive through in a hurry, as my son was headed to camp. The drive thru employee asked me to hold for a second, which I did (I get it, sometimes you need a second). We waited nearly 2 minutes, and then the attendant apologized, saying that he’s forgotten about us. Very apologetic, but the drive thru attendant forgot about us in drive thru.
10/3: My daughter was “starving” after work, so we tried it again. We ordered a #1 Big Mac meal with a Coke and...read full review
Seriously, in line giving my order....”can you hold on a sec” while I’m in the process of giving my order. Next thing I know, a few cars go ahead after they have successfully given their order (4 to be exact) while I just sit there waiting....I finally ask “HELLO?” She instantly responds- “ya?” Well, I know you’re busy and still have business but seriously? I was in the middle of giving my order, you ask me to hold while you take 4 other orders? Just delete my...read full review
Ratings
Menu
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 12AM |
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The McDonald's restaurant offers a modern and clean atmosphere, with a focus on efficiency and customer satisfaction. The fries are consistently praised as being perfectly cooked, while the chicken nuggets are also well-received. Customers have the option to order quickly through the mobile app, which has been a popular feature.
The staff, while sometimes lacking in attentiveness, are generally friendly and make efforts to make up for any delays or issues. For example, when there was a temporary shortage of a menu item, the staff provided a free meal voucher as a gesture of goodwill.
Overall, the restaurant provides a satisfactory dining experience, with fresh and tasty food, and a commitment to resolving any problems that may arise. Customers have expressed a willingness to return, particularly for the excellent service they have received.