McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
401 N Ankeny Blvd, Ankeny
(515) 964-5001
About McDonald's
Customers' Favorites
McDonald's Reviews
Sat at curbside for 20 minutes waiting and waiting. Finally called and was put on hold. When the supervisor came on, they were not apologetic to the wait, when I asked to be refunded, the said I would have to go inside. I said that wouldn’t be possible, hence the reason I selected curbside. I asked the supervisor why they can’t easily refund me because they clearly didn’t make the food when I got there 20 minutes ago. Supervisor then says it was already made. So, I guess...read full review
10/1: Hit the drive through in a hurry, as my son was headed to camp. The drive thru employee asked me to hold for a second, which I did (I get it, sometimes you need a second). We waited nearly 2 minutes, and then the attendant apologized, saying that he’s forgotten about us. Very apologetic, but the drive thru attendant forgot about us in drive thru.
10/3: My daughter was “starving” after work, so we tried it again. We ordered a #1 Big Mac meal with a Coke and...read full review
Seriously, in line giving my order....”can you hold on a sec” while I’m in the process of giving my order. Next thing I know, a few cars go ahead after they have successfully given their order (4 to be exact) while I just sit there waiting....I finally ask “HELLO?” She instantly responds- “ya?” Well, I know you’re busy and still have business but seriously? I was in the middle of giving my order, you ask me to hold while you take 4 other orders? Just delete my...read full review
Ratings
Menu
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 12AM |
The McDonald's restaurant offers a modern and clean atmosphere, with a focus on efficiency and customer satisfaction. The fries are consistently praised as being perfectly cooked, while the chicken nuggets are also well-received. Customers have the option to order quickly through the mobile app, which has been a popular feature.
The staff, while sometimes lacking in attentiveness, are generally friendly and make efforts to make up for any delays or issues. For example, when there was a temporary shortage of a menu item, the staff provided a free meal voucher as a gesture of goodwill.
Overall, the restaurant provides a satisfactory dining experience, with fresh and tasty food, and a commitment to resolving any problems that may arise. Customers have expressed a willingness to return, particularly for the excellent service they have received.