Subway

802 SE Oralabor Rd, Ankeny
(515) 963-3082

Recent Reviews

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Janelle Nagel

I honestly never EVER leave reviews places because I have been in the service industry, managed food places and get it, but I was already having a not so fantastic day, decided to swing in and grab my boyfriend and I a quick lunch and the 2 people behind the counter honestly sucked. They were almost acting offended by my order, and when I asked for my sub to be toasted a little extra, the one person couldn’t stop their sly commenting “wow it’s crunchy, yup hard, crunchy”, like truly idc, that’s what I like! Thanks! The food wasn’t bad, but their lack of communication and general caring about the service they were giving honestly deterred me from this location. I hope the big “now hiring” sign out front is intended to replace these two!

Atmosphere: 1

Food: 1

Service: 1

Jessica Wright

I have never felt so sick after eating a sandwich from any Subway ever. I can’t say there was one good bit about the sandwich I had. The bread was rock hard and clearly old. The bread literally crumbled it was so old and crusty. The cucumbers were gross. Had no crunch and were just squishy. And the rotisserie chicken was dry. And every ingredient was just piled into the middle of the sandwich. I had to pretty much remake it once I got home. Should have just thrown it away.

Atmosphere: 4

Food: 1

Service: 2

M M

Placed order online. Showed up. Guy said it would be a while since a small handful of people just showed up. I went and ran some errands. Came back 15 minutes later. He still had not started the order. He just pushed mine to the back while I was gone. It wasn’t until I came back 15 minutes later expecting my order to be done that he started it. Obviously Perry just sent me away to get rid of me, not to save me time while he prepared my order

Victor Lara

Red headed bearded employee on 12/19 around 10:45am. This employee was pretty damn rude. Barely said anything. No "hi" no "thanks". Find another job where you can be miserable.

Service: 1

Jose Miranda

The customer service is terrible, they treated us with contempt

Atmosphere: 1

Food: 4

Service: 1

Amanda Price

Placed my order online. I was outside the store when I did this. My was picked up right away when my daughter went in to grab the food the bag was soaking wet. The lady with glasses and brown hair that works the night shift made the comment oh my gosh why is this wet let me change the bag. On BOTH of my orders. Drive home and try to eat and my sandwich is soggy. Bread is so wet that it’s mushy. Lettuce and spinach doesn’t look the best. Tried to pick off some of the pieces and it was mushy as well. When I called to talk to a manager I was told there wasn’t one. I explained what was wrong and she said well one of your sandwiches was toasted. After I told her it wasn’t even the toasted sandwich that was soggy then it became well it was because of the meat on your sandwich. Like come on?! If you can’t make a sandwich without making it soggy because of meat or because of it being toasted AT A SANDWICH SHOP then don’t work there Will not ever go here again!

Atmosphere: 1

Food: 1

Service: 1

Rhonda Collins

The staff was very rude and inconsiderate I asked if they had tea and their response was no and a gentleman walked in 5 min later and asked do you have tea and their response was hold on I’ll get that

Atmosphere: 3

Food: 4

Service: 1

Charla Vo

I didn’t have enough money so the worker paid for the rest of our meal … thanks Joshua your amazing employee and person

Atmosphere: 5

Food: 5

Service: 5

Angela H

Gross! Soggy and Sloppy and missing items. No wonder we prefer Jimmy Johns. Don't go here!

Atmosphere: 1

Food: 1

Service: 1

Melissa Olmstead

i keep forgetting to get their names the few times that i have went in, but there are some amazing crew members at this location. specifically two girlies that work here. (she wears a pink visor) beyond welcoming. ?

Atmosphere: 5

Food: 5

Service: 5

John Boltz

On a Saturday night, they closed well before their scheduled hours on Google. I was really hoping for a sandwich but was extremely disappointed when I pulled up and saw the entire store dark.

Atmosphere: 1

Food: 1

Service: 1

None of your business

Order 2 subs one meatball it had no sauce on it..the steak and cheese the meat was just dumped on and wasn't even out.the foot longs were on white bread and very hard.i don't have much teeth..and my son tried the chirros..I won't be coming back here anytime soon..and I even tipped them for what bad food..I would like a refund of the whole meal and the tip...

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Ultimate Meatball Marinara, The Philly

Gary Hulme

My sons love subway subs. Was able to use $3 of rewards ...made today's purchase cheap.

Atmosphere: 5

Food: 5

Service: 4

Luke DeRidder

Saweet is the only thing I can think of.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Onion Chicken Teriyaki, Roast Beef

Sean Snyder

Ordered food on the subway app. When got my food I was missing some of the items I ordered. Talked to a manager and just said sorry. Very unprofessional. I won’t be going back to this subway.

Service: 1

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