got a blended matcha, but it was mainly ice, definitely not blended all of the way. the girl working was super nice and had excellent customer service, but this is the second time this has happened,, at this
Service: 3
Jagar Hobmeier
Thanks for the pup cup To-go!!! It was a very hot day and poor pup couldn’t come with. Excellent service, recommend a smoothie with cream!
Atmosphere: 5
Food: 5
Service: 5
Doug N.
The food looks good on the menu but it's obviously microwaved. Really disappointed in the food service so I just stick the awesome coffees.
Atmosphere: 5
Food: 2
Service: 5
Macy Pullen
I usually love coming here, but today was terrible!I ordered a drink and it was wrong. She tried to tell me it was correct, but it was not. I ordered a smoothie with oat milk and they still put regular milk in there so I had to go all the way back to get a replacement. Then when I asked to get my other drink fixed she just wanted to argue with me. And she said she was right. What a waste of money today.
Brooke Arndt
I'm one of the biggest supporters of Scooter's coffee however, my mind is beginning to change about the support I give. Multiple times I've been denied the use of my coupons received in the mail, able to receive reward points, and denied my rewards on my app. I'm continuously told with rude tone, "our scanner isn't working", "you can't use that coupon unless it's scanned into your app" then the app won't scan it in so I'm denied the use of the reward, "it isn't showing up on my screen", etc. It's frustrating that Scooter's "gives" these rewards but you're unable to use them. I'd rather support smaller coffee shops as they honor a points system, allow customers to redeem rewards, and if the "system isn't working" they make it right with the customer. Friendly service would be a major plus for Scooter's-this hasn't been the case for me for the last hand full of visits. Not very pleased with Scooter's services lately.
Mariah Scherz
I can’t get a single blender or smoothie from this location without huge ice chucks to the point you can’t drink it or put the straw in. Today I asked for my matcha to be remade and it came back the same. Its worth it to drive to the spirit lake location if from Milford. It’s been a repeated problem here over the last year or better. Also, over $6 for a small smoothie is sad.
Kathy Batman
These people are super friendly and quick to serve a wonderful product no matter how busy they are or what you order.
Sheri Gangestad
Lovvvee the carmeliacious Iced Mocha! Yum! And I really didn’t think I’d like a cold coffee, I went into it thinking I wouldn’t, turns out-it’s my new fav!!
I am a regular at this specific location and the service is always amazing! Haylee knows my order by heart, is always friendly, kind, and professional. When I come to Scooters it is the highlight of my mornings. You guys rock, thank you so much!!
Carrie F.
We went twice same location when we visited iowa. The trip was great lady was super helpful the 2nd day the 2nd lady that ran us out was cranky and rude. All and all drinks were okay a little blander than we are used too, but drinkable.
Jeremy Jennings
Make most of the drinks wrong more than half of the time should be right every time for the price.
Ann Hansen
Love, love, love the drinks. Fun workers , good atmosphere.
got a blended matcha, but it was mainly ice, definitely not blended all of the way. the girl working was super nice and had excellent customer service, but this is the second time this has happened,, at this
Service: 3
Thanks for the pup cup To-go!!! It was a very hot day and poor pup couldn’t come with. Excellent service, recommend a smoothie with cream!
Atmosphere: 5
Food: 5
Service: 5
The food looks good on the menu but it's obviously microwaved. Really disappointed in the food service so I just stick the awesome coffees.
Atmosphere: 5
Food: 2
Service: 5
I usually love coming here, but today was terrible!I ordered a drink and it was wrong. She tried to tell me it was correct, but it was not. I ordered a smoothie with oat milk and they still put regular milk in there so I had to go all the way back to get a replacement. Then when I asked to get my other drink fixed she just wanted to argue with me. And she said she was right. What a waste of money today.
I'm one of the biggest supporters of Scooter's coffee however, my mind is beginning to change about the support I give. Multiple times I've been denied the use of my coupons received in the mail, able to receive reward points, and denied my rewards on my app. I'm continuously told with rude tone, "our scanner isn't working", "you can't use that coupon unless it's scanned into your app" then the app won't scan it in so I'm denied the use of the reward, "it isn't showing up on my screen", etc. It's frustrating that Scooter's "gives" these rewards but you're unable to use them. I'd rather support smaller coffee shops as they honor a points system, allow customers to redeem rewards, and if the "system isn't working" they make it right with the customer. Friendly service would be a major plus for Scooter's-this hasn't been the case for me for the last hand full of visits. Not very pleased with Scooter's services lately.
I can’t get a single blender or smoothie from this location without huge ice chucks to the point you can’t drink it or put the straw in. Today I asked for my matcha to be remade and it came back the same. Its worth it to drive to the spirit lake location if from Milford. It’s been a repeated problem here over the last year or better. Also, over $6 for a small smoothie is sad.
These people are super friendly and quick to serve a wonderful product no matter how busy they are or what you order.
Lovvvee the carmeliacious Iced Mocha! Yum! And I really didn’t think I’d like a cold coffee, I went into it thinking I wouldn’t, turns out-it’s my new fav!!
Best service ever!!!
Delicious coffee better than the competition
Restaurantji Recommends
I am a regular at this specific location and the service is always amazing! Haylee knows my order by heart, is always friendly, kind, and professional. When I come to Scooters it is the highlight of my mornings. You guys rock, thank you so much!!
We went twice same location when we visited iowa. The trip was great lady was super helpful the 2nd day the 2nd lady that ran us out was cranky and rude. All and all drinks were okay a little blander than we are used too, but drinkable.
Make most of the drinks wrong more than half of the time should be right every time for the price.
Love, love, love the drinks. Fun workers , good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Great service. Always polite and quick service.