Dairy Queen

1304 S Story St, Boone
(515) 432-6645

Recent Reviews

Lona Mitchell

Best Blizzard ever!! Enough candy through the WHOLE thing. The cashier was very nice, and helped with questions about app. Very fast as well.

Atmosphere: 5

Food: 5

Service: 5

Nancy Bolon

We had it delivered. The food was cold and ice cream melted.

Food: 2

Shelly Teague

Had to wait on our food, then it was cold when we go it.

Atmosphere: 1

Food: 1

Service: 2

Josanne Six

We eat at the Boone DQ frequently and wish the local store would change it’s policy for tipping Blizzards upside down. We have talked to corporate they told us it is a local store decision whether or not to tip Blizzards and offer a free one if it drips. We have politely requested that they not tip our Blizzards numerous times but the employees say they are required to do it. When the store is busy, the ice cream machines apparently can’t keep up and the ice cream too soft so we are handed a Blizzard that drips on us and our car. Tonite my husband went by himself to pick up food and requested covers on our Blizzards thinking that would alleviate the problem. Nope. The first Blizzard was tipped upside down before the cover was put on so hubby was handed a messy Blizzard with a napkin wrapped around it. Of course, we would be entitled to ask the employees to remake the Blizzard(s) but if the ice cream is too soft in the first place, all we do is delay ourselves and those waiting behind us. We’ve contacted Boone store management several times in the past regarding this issue so we are kindly asking again. Please consider changing your policy for the sake of your customers and your employees. Good employees are hard to find and keep (which apparently is why your dining room is closed at times). Be kind to all of us and rethink this policy!

Food: 1

Service: 1

Carl Pace

Got a chocolate milkshake. While it tasted good, a far cry from how thick they used to make them. Not a lot of difference from just chocolate milk, as far as thickness. I can remember when purchasing one, the straw would usually collapse due to how thick the shakes were. Sadly, one can almost buy a half gallon of icecream at the grocery store for the price Dairy Queen charges for a shake that isn't muuch thicker than milk.

Atmosphere: 2

Food: 2

Service: 3

Hose Certain

They were amazing and very helpful I accidentally ordered here and they were helpful through the entire thing. They were nice about it and understanding and would recommend going here. The place was clean.

Atmosphere: 5

Food: 5

Service: 5

Ashlee Rockwell

The last two times we have gotten blizzards from here they have been almost like soup and that is not what we want. I don’t think we will be coming back

Chance Sandy

Placed an order for 6:45 and showed up and didn’t even have it started. I’ve cream was melted and had little to no toppings. Will not return.

Atmosphere: 1

Food: 1

Service: 1

James Moreland Jr

Little pricey $38 for 3 people and had to wait a long time after

Atmosphere: 3

Food: 3

Service: 4

Averi White

We got a 5 blizzards and some of them were soup. And in the car it is a lot harder to eat or drink your ice cream.

Atmosphere: 2

Food: 3

Service: 3

Holly Larson

Slow. Painstakingly slow. The food is good as long as it is hot. But they tend to be so slow that half of the order is cold and half is hot and fresh by the time you get it.

Atmosphere: 2

Food: 4

Service: 2

Jeana Van Haaften

Very disappointed as the web said it closed at 10:30. Went at 10:20 and it was closed already.

Heath Thede

Chicken strip were over done, Texas toast was burnt, fries were soggy.

Atmosphere: 2

Food: 1

Service: 3

Tristan

Loved it and tori made our experience amazing.

Atmosphere: 5

Food: 5

Service: 5

Audrey Hunter

Our first blizzard dripped so the girl ar window said she wasn't going to do the other one. I said your sign does say if it drips, your next one is free. She proceeded to blame it on mother nature saying it isn't her fault it is warm out ( was 78) .the blizzards were more like a shake, not frozen at all. She did everything to place blame on everything else but offering what their motto is!! Never ever in my life had a drip blizzard, even in 100 degree weather! Very poor customer service.

Food: 2

Service: 1

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