Hunan Chinese Restaurant
708 Simon Ave, Carroll
(712) 792-5587
Recent Reviews
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It is quiet to the most part. They have a all you can eat buffet at certain times of the day, but NOT all day. The food is really good. The service personnel are nice and are very accommodating. There is room for a HUGE group for seating. Delicious food, YUMMY. I gave them a 4 because Ohana's in Des Moines is the best.
Best Chinese in the area.
Good food for a good price.
Absolutely wonderful people and service, the food is excellent. They take really good care of me. The atmosphere is fresh and has a warm feeling. Gotta love the family. And who ever made the hot and sour soup tonight, made it spot on. Perfect
One of the worst places. They don’t even fill the plate you by the pork a chicken aren’t even covered with sauce . Ridiculous an NEVER will eat there again.
S&S chicken more breading than chicken very small pieces. Very few vegetables. Sweet & sour sauce not good & my chicken was swimming in it..needs to be served on the side! Rice was sticky 😏.My cooking is way better!!
Atmosphere: 3
Food: 3
Service: 3
I’ve had 2 bad experiences at this restaurant when ordering over the phone. I asked for something off menu but couldn’t that done without rudeness and in the end still did not get my order how I wanted.
Again ordered the following week and again did not get my order right with the same person on the other line. I called back this time and received the same rudeness from the so called owner… She insisted I was wrong about ordering a Shrimp Tempura Appetizer she insisted I told her shrimp tempura roll (which smelled like old fish by the way so I returned it). When I returned it I informed her I had the video of the call through my security cam and I said (appetizer not roll). Then she started bringing up the fried shrimp??? Like it meant something she said I told her “you messed up my ENTIRE order, I said no I did not say my ENTIRE order I said OREDER. Still arguing. Then with a grin on her face she had the nerve to say I was rude on the phone, duh your being a jerk insisting I misinformed you over and over like trying to prove a point. She offered to fix it after all she did with a grin on her face. I said keep it I don’t want it. I reminded her that I’m the customer.
As a customer how do you respond to that over the phone? To be told you are wrong and that’s not what you ordered over and over and trying to talk over you as you give the complaint. You’re gonna get told I want to speak with the owner unfortunately she’s was the owner. An owner that doesn’t know how to treat customers. You don’t argue with the customer lady. I was trying to eat my $61 meal for 2.
The other actual owner is awesome. He gave me no argument when they mistakenly messed up my order and if he’s not the owner he sure has better people skill than the so called owner. He offered to make my order right and not have me drive all the way out again for something they messed up. He took care of it the next time I was in. He has a customer service satisfaction can do attitude. I think they have a lot of customers because of his friendly attitude.
Overall unsatisfied customer tonight.
Food was incredibly mediocre. It's on the same level as Panda Express but charging 14$ for one container of food and a tiny box of rice (Panda express btw is 7-10$ for a plate of food). The Cashew chicken didn't seem to be a real recipe either (most Cashew chicken recipes would include green peppers, cashews, mushrooms, and then just chicken), they just threw every vegetable ingredient available in with it and some cashews then called it good (and not much chicken over all...). Same with the spring rolls, $5.00 but the rolls are smaller than what every other Chinese place has served me. Overall, I could have spent less and got food of the same quality from the freezer section of Walmart. Service and atmosphere was good. I love Chinese food but I know what good Chinese tastes like and this is not it. My loss since it's like the only Chinese place in town.
Atmosphere: 4
Food: 2
Service: 4
Got wonton soup got 1/2 wonton with filling and couple little pieces of noodle with bunch cabbage. Not really worth the money. Rest of my food was good. Just wish I could have had my soup.
$12 for incredibly small portions. Seemed really unfair. Roll fell apart. Sticky rice kind of just
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Spicy Salmon Roll
Restaurantji Recommends
Good food, nice
Atmosphere: 5
Food: 5
Service: 5
I had the Almond Chicken and it was horrible. The service was excellent.
Atmosphere: 5
Food: 1
Service: 5
Loved the food the presentation was great service was excellent 10/10 would come again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Salmon Roll
Food was fantastic? very filling! Great experience ?
Atmosphere: 5
Food: 5
Service: 4
The Bo Bo Platter is an experience and the food on it was amazing. Everything was good at this place. Beef and broccoli, Hunan chicken, Wonton soup, egg rolls. Pricey. But a buffet is just as much and it’s not fresh. I prefer this restaurant if we aren’t in a hurry and can just sit and enjoy atmosphere and discussion while food is prepared fresh.
Atmosphere: 5
Food: 5
Service: 5
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