McDonald's
1000 N 18th St, Centerville
(641) 437-4354
Recent Reviews
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place is a joke... They put pickles on my burger... forgot my sauce for my strips both kids sauces for their nuggets no straws I paid for a large drink for me got a small instead...just straight bs like always and then they hung up on me when I called to complain... trinity was who answered... I was polite and as courteous as possible... she was not... I get having a bad day but dont take it out on the people paying your wages when the mistake is your fault not the customers...
The service is terrible. I place a mobile order. An employee came to check my order as I pulled in and the order she read was incorrect. My order was canceled even though I had a receipt. What happened to the customer is always right. No one could help me when I went in. We left with nothing.
The chicken tenders are just OK. Nothing I would get again. The lemonade has a strong bitter taste. Won't get that again either. Creamy chili sauce was actually better than I expected.
Waited 15 minutes for a burnt patty and terrible fries. All we ordered was 2 quarter pounders, one was plain for lords sake. We shouldn’t have to wait 15-20 minutes if the fries aren’t fresh AND the burger is bad. Do not go to centerville McDonald’s. Just save your money and go elsewhere
I ordered ahead on the app at 10:00 AM. I got there and it was really busy and I understood it was busy so i waited about 20 minutes in the drive thru line. I finally got up to the second window, and they told me I was waiting. I found that a little odd because I had placed the order 20 minutes before that, but I still went and waited. About 5-7 cars went through the drive thru while I sat and waited for my food. I went inside the store after 20 more minutes of waiting, and they proceeded to tell me I was still waiting. So I stood inside for about 5 more minutes when they handed me my food. I went back out to my car and they had forgotten some of my food. So after almost 50 minutes of waiting I had to go back inside and get the rest of my food. When I walked in, I got nasty looks from the employees. One of them walked up to me and I quote said “what do you want?” I don’t understand why it’s so hard to treat people with respect. If I could leave zero stars I would. Terrible customer service. Atmosphere was gross and unclean.
Awesome place for fast food
It's ok. They normally forget stuff though or give u cold fries
Very slow every time seven years later still no better, slow and mess up orders and don’t offer to make it right
I found this weird toy in my happy meal. Idk what it is but it was given by Jalynn Douglas.
At 35 years old, I have never asked for a refund at a fast food restaurant until today. When you pay extra for a couple “deluxe” trash burgers, you should at least get “extra”. They skipped tomatoes but opted to put one quarter-sized(I’m not exaggerating) piece of lettuce on each burger. If they neglected it altogether I probably would’ve just ate it and went on. But why bother? I’ll never eat there again.
Restaurantji Recommends
I used the McDonald's app. My food was being bagged as I approached the counter. My food was hot (not too hot) and tasted great! It was a major improvement from the last time I ate here.
They take forever. They act like they don't know what their doing or are just bored and don't care. But the food is usually good
90 percent of the time the food is cold
Staff is slow.
Terrible time management and speed of getting orders out. I had to wait 25 minutes for my order and people before me were getting their food before me. Employees were joking around and laughing while a bunch of people were waiting for their food.
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