Ordered a meal with drinks and for some reason the lady handing the food out decided to unwrap and put the straws into the drinks, which in my opinion is unsanitary and gross. You never know what else those hands had touched that day or even prior. Had to ask for new straws after pulling the old ones out.
Food: 4
Service: 1
Briden Taylor
serenity and Ajax had great customer service
jelly fish
Served me a raw burger patty….
Food: 1
Killer Panther dude
I swear, it's not that hard to work here. Zero napkins, no mayo packets, sandwich made wrong, cup lid not on when handed to us, zero customer service, latina girl didn't speak a single word at the window. You workers really piss me off. Ruined my day
Atmosphere: 3
Food: 1
Service: 1
Jordan Mills
place is a joke... They put pickles on my burger... forgot my sauce for my strips both kids sauces for their nuggets no straws I paid for a large drink for me got a small instead...just straight bs like always and then they hung up on me when I called to complain... trinity was who answered... I was polite and as courteous as possible... she was not... I get having a bad day but dont take it out on the people paying your wages when the mistake is your fault not the customers...
Jordan Mills
Every once in a while they get my order right and the food is good... the other 75% of the time they leave sauces out or give ya hour old fries or put stuff on your food you requested be left off tag on the wrapper that says what you ordered and all
Atmosphere: 3
Food: 2
Service: 2
Justina Hamilton
Went for a later breakfast as we are heading home from vacation at the lake. We didn't make the cut-off for their time frame & no one would budge!! So we left HUNGRY!
Food: 1
Service: 3
Janee Carson
The service is terrible. I place a mobile order. An employee came to check my order as I pulled in and the order she read was incorrect. My order was canceled even though I had a receipt. What happened to the customer is always right. No one could help me when I went in. We left with nothing.
Gary Voss
Repeatedly the Slowest service of any McDonalds.
Atmosphere: 2
Food: 3
Service: 2
Julie Trinkle
Horrible service, slow, wrong order, had to give order 4 times over intercom. Paid for 3 things, ordered 2 things. Ridiculous!
It's a McDonald's, it sucks. The prices here are too high, it takes forever for somebody to come to the counter to serve you, and the atmosphere is terrible because McDonald's corporate has decided to paint and decorate every McDonald's as soulless as possible so they can resell the building after the business fails. By the way if you've ever wondered why so many places like McDonald's look like bland gray boxes now is because of resell value. Opening a McDonald's franchise these days is less getting into fast food and more getting into business realty.
Go anywhere else for food, it's cheaper basically everywhere. You can go to any other restaurant in this town other than the fancy ones in the square and get a cheaper, better Burger and there will actually be somebody to take your damn order.
The only positive thing I have to say about this place is that a lot of the employees are actually cool people.
Atmosphere: 1
Food: 1
Service: 2
365 Notary Docs
The chicken tenders are just OK. Nothing I would get again. The lemonade has a strong bitter taste. Won't get that again either. Creamy chili sauce was actually better than I expected.
Atmosphere: 5
Food: 3
Service: 5
Zachary Lawrence
Waited 15 minutes for a burnt patty and terrible fries. All we ordered was 2 quarter pounders, one was plain for lords sake. We shouldn’t have to wait 15-20 minutes if the fries aren’t fresh AND the burger is bad. Do not go to centerville McDonald’s. Just save your money and go elsewhere
Maddison Lowe
I ordered ahead on the app at 10:00 AM. I got there and it was really busy and I understood it was busy so i waited about 20 minutes in the drive thru line. I finally got up to the second window, and they told me I was waiting. I found that a little odd because I had placed the order 20 minutes before that, but I still went and waited. About 5-7 cars went through the drive thru while I sat and waited for my food. I went inside the store after 20 more minutes of waiting, and they proceeded to tell me I was still waiting. So I stood inside for about 5 more minutes when they handed me my food. I went back out to my car and they had forgotten some of my food. So after almost 50 minutes of waiting I had to go back inside and get the rest of my food. When I walked in, I got nasty looks from the employees. One of them walked up to me and I quote said “what do you want?” I don’t understand why it’s so hard to treat people with respect. If I could leave zero stars I would. Terrible customer service. Atmosphere was gross and unclean.
Ordered a meal with drinks and for some reason the lady handing the food out decided to unwrap and put the straws into the drinks, which in my opinion is unsanitary and gross. You never know what else those hands had touched that day or even prior. Had to ask for new straws after pulling the old ones out.
Food: 4
Service: 1
serenity and Ajax had great customer service
Served me a raw burger patty….
Food: 1
I swear, it's not that hard to work here. Zero napkins, no mayo packets, sandwich made wrong, cup lid not on when handed to us, zero customer service, latina girl didn't speak a single word at the window. You workers really piss me off. Ruined my day
Atmosphere: 3
Food: 1
Service: 1
place is a joke... They put pickles on my burger... forgot my sauce for my strips both kids sauces for their nuggets no straws I paid for a large drink for me got a small instead...just straight bs like always and then they hung up on me when I called to complain... trinity was who answered... I was polite and as courteous as possible... she was not... I get having a bad day but dont take it out on the people paying your wages when the mistake is your fault not the customers...
Every once in a while they get my order right and the food is good... the other 75% of the time they leave sauces out or give ya hour old fries or put stuff on your food you requested be left off tag on the wrapper that says what you ordered and all
Atmosphere: 3
Food: 2
Service: 2
Went for a later breakfast as we are heading home from vacation at the lake. We didn't make the cut-off for their time frame & no one would budge!! So we left HUNGRY!
Food: 1
Service: 3
The service is terrible. I place a mobile order. An employee came to check my order as I pulled in and the order she read was incorrect. My order was canceled even though I had a receipt. What happened to the customer is always right. No one could help me when I went in. We left with nothing.
Repeatedly the Slowest service of any McDonalds.
Atmosphere: 2
Food: 3
Service: 2
Horrible service, slow, wrong order, had to give order 4 times over intercom. Paid for 3 things, ordered 2 things. Ridiculous!
Restaurantji Recommends
It's a McDonald's, it sucks. The prices here are too high, it takes forever for somebody to come to the counter to serve you, and the atmosphere is terrible because McDonald's corporate has decided to paint and decorate every McDonald's as soulless as possible so they can resell the building after the business fails. By the way if you've ever wondered why so many places like McDonald's look like bland gray boxes now is because of resell value. Opening a McDonald's franchise these days is less getting into fast food and more getting into business realty.
Go anywhere else for food, it's cheaper basically everywhere. You can go to any other restaurant in this town other than the fancy ones in the square and get a cheaper, better Burger and there will actually be somebody to take your damn order.
The only positive thing I have to say about this place is that a lot of the employees are actually cool people.
Atmosphere: 1
Food: 1
Service: 2
The chicken tenders are just OK. Nothing I would get again. The lemonade has a strong bitter taste. Won't get that again either. Creamy chili sauce was actually better than I expected.
Atmosphere: 5
Food: 3
Service: 5
Waited 15 minutes for a burnt patty and terrible fries. All we ordered was 2 quarter pounders, one was plain for lords sake. We shouldn’t have to wait 15-20 minutes if the fries aren’t fresh AND the burger is bad. Do not go to centerville McDonald’s. Just save your money and go elsewhere
I ordered ahead on the app at 10:00 AM. I got there and it was really busy and I understood it was busy so i waited about 20 minutes in the drive thru line. I finally got up to the second window, and they told me I was waiting. I found that a little odd because I had placed the order 20 minutes before that, but I still went and waited. About 5-7 cars went through the drive thru while I sat and waited for my food. I went inside the store after 20 more minutes of waiting, and they proceeded to tell me I was still waiting. So I stood inside for about 5 more minutes when they handed me my food. I went back out to my car and they had forgotten some of my food. So after almost 50 minutes of waiting I had to go back inside and get the rest of my food. When I walked in, I got nasty looks from the employees. One of them walked up to me and I quote said “what do you want?” I don’t understand why it’s so hard to treat people with respect. If I could leave zero stars I would. Terrible customer service. Atmosphere was gross and unclean.
Awesome place for fast food
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