Subway
106 S Main St, Charles City
(641) 228-2423
Recent Reviews
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Matthew is incredibly accommodating and friendly. Excellent customer service and made our subway visit a delight!
Atmosphere: 5
Food: 5
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
I ordered my order online and i had the wrong location for the order. So of course i tried calling n several times, no answer. So now im out 50 dollars n didnt get food cuz it was 50 miles away. Called next day talked to one of managers, cant remember her name about a refund i didnt expect to get one since i messed up the location, BUT they had no problem refunding my money. Thank u and fyi the number google has for u isnt working u mght wana take it off the website. Thanks again
Service: 5
Josh Colby and tom did a great job providing fast service and delicious food
Atmosphere: 5
Food: 5
Service: 5
9/5 family dinner, family of 3. Price was fair for we got all footloose and meals. The cashier Trenity (sorry if I spelled it wrong) and Tom were fabulous, perfessional, polite friendly and the subs where amazing! No left overs tonight!!. I do have one complaint, Zoe needs to work on her customer service or don't work in the food industry. The dirty looks, eye rolls, flinging the veggies on the sandwich, the huffs, are all not needed. Yes it was the dinner hour, yes it was busy and people needed multiple sandwiches and they yes they where behind on online orders. It happens. It's a Friday night and there was a comets game. It happens but no reason to act like your inconvenienced. When someone would ask a question to Tom or trinity Zoe would get a look on her face or would make a comment. And Tom and trinity would turn red or look at their hands. It's negative and toxic. Customers can tell these things. And from the other reviews Zoe needs a reality check, attitude adjustment, and a job without needing people skills. Working with the public is not a strong suite!! Also two, if they're is in-between customers make sure the floor vehid. The counter is swept, empty pans and containers are taken. Little steps help everything go smoother. Over all great food, full bellies, and trinity and Tom are great and deserve a raise!!!
Food was good but Zoe made me very uncomfortable, gave me and my friends dirty looks the whole time we were in there even though we weren’t doing anything wrong.
Atmosphere: 1
Food: 5
Service: 1
Very friendly staff working.
Atmosphere: 5
Food: 5
Service: 5
Mathew is a very polite young man! Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
always loved Subway!!
Atmosphere: 5
Food: 5
Service: 5
Easy to find location. Greeted upon entering. Friendly and professional as well. The fresh bread smell everytime gets me. Stop in and grab a bite.... there's cookies too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They were very busy when I arrived. The online orders made it slow getting the order in but the staff were friendly and made an effort to get our order quickly.
Atmosphere: 3
Food: 5
Service: 4
Felt like nobody had a clue what was going on. Line was 15 mins.
Atmosphere: 1
Food: 4
Service: 2
Yayyyayayayay free water
Awesome place to eat. Awesome service! Awesome atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Rotisserie-Style Chicken
was rushed while ordering asked for more on the sandwich and was given the normal amount.
Atmosphere: 2
Food: 3
Service: 1
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