We got there an hour before close and said manager was on break so no food. Girl didn't even take out her airpods to help us
Atmosphere: 1
Food: 1
Service: 1
Stacey Walston
If your employees are treating door dash workers horribly then get rid of door dash.
Atmosphere: 1
Service: 1
Cherie Cornwell
Service was very bad. Slow. Ordered food and no reason why they couldn't get food done. Lots of employees.
Food: 4
Service: 1
Birchcrossing
Wife and I both had meals finished with a sundae. The food was good and the people were nice. Only negative was clean the bugs off the window sills and wash the windows.
Atmosphere: 2
Food: 4
Service: 4
Deanna Arioso
You should not be able to order food items through the drive thru or they should at least make u pull around and park and bring it out I should never have to wait 45 minutes for a ice cream just because the 3 cars that were in front of me ordered food
Laurie May
Employees are very rude. Was only in to get a quart of ice-cream and it was like you were bothering them....... so glad that was all I was getting. The store didn't look very clean for just opening for the day.....
Atmosphere: 1
Service: 1
james atwater
2nd time I tried the Clinton location. Both times it was very dirty- debris all around the floor, crumbs and stuff all over the work stations, whe the employees literally sat on the tables on their phones. This trip o stood there for a minute being ignored, looked at the mess they let the place be and walked out. Doubtful I will return to this location.
Atmosphere: 1
Food: 1
Service: 1
Angela Balk
Got a small $6 blizzard that was basically the consistency of a runny shake with little to no candy or anything in it. Absolute trash
Food: 1
Service: 1
Chelsea Smith
After I pulled up to the window, I was greeted by a friendly young man, who apologized for my wait time. It was kind of long, but anyone who has worked in these kind of environments knows, these kind of things happen from time to time. They were extremely busy, as I looked through the window, they had a team of younger people in there, working their tails off, and working together as a team to get these orders knocked out. Great Job to you guys!! And thank you for my delicious brownie batter blizzard ?
I feel like this business would definitely thrive having a 2nd location JS
Debra Dunne
This was the second time I ordered a cake from this DQ I came from freeport to grandkids Birthday went to pick up cake at 11 when they open I had to knock on window for them to open door the personalities was unbelievable. No sorry no smiles the guy behind counter was getting an order for a drive p I said I'm here for a cake he said pointing to the guy who unlocked the door he can help you so I told the kid ( who looked like he was hung over or high ..I told him my name on cake he turned & went back but came back through saying nothin with another employee following him never looked at me or acknowledged i was there then a female with headphones fir drive through I said excuse me I'm just here to pick up a cake the last time I was here you people took forever to wait on,me also I'm the only 1 here anyway she was so rude asked my name checked me out with no talk or I'm sorry NO smile or thank you ..they all looked like they was the unhappyest people I've ever ran across from customer service.. I will Never purchase from there again and it could use a cleaning also ..but if the manager of this DQ reads this I hope they fire every one of them since this must go on,alot if it's my second time with this service in 2 months .
Paid for the $7 meal, and got 12 fries! I'm sorry but that's unacceptable. What am I paying for????? The box?
Atmosphere: 2
Food: 2
Service: 3
Cindy Rekenthaler
My chocolate ice cream cone was almost like having a malt in a cone form not much like an ice cream cone at all and my french fries were way too salty
Atmosphere: 4
Food: 2
Service: 4
Christopher Olson
Once upon a time in America, one could get a blizzard treat from a dairy queen. Those days are gone. As a 35 year customer of dairy queen, I must say I no longer have reason to frequent this business. First, the blizzard has a consistency thicker than that of a milkshake to ensure the product is properly scoopable with the standard issue super-long red spoon that comes with said blizzard when purchased at a DQ near you. The blizzard flip was a double-check to ensure product integrity within full view of the customer. Secondly, when looking down at my milky m&m soup in the drive-thru, I am reminded that an m&m blizzard has always been made with vanilla ice cream, yet I'm looking at a chocolatey milk soup instead. Finally, the flavor of the ice cream is all wrong. Within a minute of receiving my "blizzard", I try and fail to stand up my spoon in it (meaning the product was certainly less dense than even your average milkshake), begging the question "why give me a spoon to eat this when, in fact, this food item cannot be eaten with a spoon???" ..but, other than these minor mishaps in taste, color, consistency, flavor, and edibility of the "blizzard", as it were, my experience with the staff was wonderful. Thank you.
Atmosphere: 3
Food: 1
Service: 3
Angelica Starlia
Food was great and all, but I was standing at the counter for almost 20mins with several people glancing at me but never taking my order. I would think they all at least know how to take my order no? Some of them weren’t even doing anything. I try to be positive about reviews because I worked in a restaurant before but this is crazy..
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Strip Basket
JC Thompson
Second time this has happen to me at this location. Was in drive through, ordered something only for them to say sorry we don't have any bananas. Ok that's fine i won't order anything since you don't have what i ordered, but how in the hell are you suppose to drive away with a fence right beside your car and cars lined up behind you. They make you wait in line you have no choice. It's not right.
We got there an hour before close and said manager was on break so no food. Girl didn't even take out her airpods to help us
Atmosphere: 1
Food: 1
Service: 1
If your employees are treating door dash workers horribly then get rid of door dash.
Atmosphere: 1
Service: 1
Service was very bad. Slow. Ordered food and no reason why they couldn't get food done. Lots of employees.
Food: 4
Service: 1
Wife and I both had meals finished with a sundae. The food was good and the people were nice. Only negative was clean the bugs off the window sills and wash the windows.
Atmosphere: 2
Food: 4
Service: 4
You should not be able to order food items through the drive thru or they should at least make u pull around and park and bring it out I should never have to wait 45 minutes for a ice cream just because the 3 cars that were in front of me ordered food
Employees are very rude. Was only in to get a quart of ice-cream and it was like you were bothering them....... so glad that was all I was getting. The store didn't look very clean for just opening for the day.....
Atmosphere: 1
Service: 1
2nd time I tried the Clinton location. Both times it was very dirty- debris all around the floor, crumbs and stuff all over the work stations, whe the employees literally sat on the tables on their phones. This trip o stood there for a minute being ignored, looked at the mess they let the place be and walked out. Doubtful I will return to this location.
Atmosphere: 1
Food: 1
Service: 1
Got a small $6 blizzard that was basically the consistency of a runny shake with little to no candy or anything in it. Absolute trash
Food: 1
Service: 1
After I pulled up to the window, I was greeted by a friendly young man, who apologized for my wait time. It was kind of long, but anyone who has worked in these kind of environments knows, these kind of things happen from time to time. They were extremely busy, as I looked through the window, they had a team of younger people in there, working their tails off, and working together as a team to get these orders knocked out. Great Job to you guys!! And thank you for my delicious brownie batter blizzard ?
I feel like this business would definitely thrive having a 2nd location JS
This was the second time I ordered a cake from this DQ I came from freeport to grandkids Birthday went to pick up cake at 11 when they open I had to knock on window for them to open door the personalities was unbelievable. No sorry no smiles the guy behind counter was getting an order for a drive p I said I'm here for a cake he said pointing to the guy who unlocked the door he can help you so I told the kid ( who looked like he was hung over or high ..I told him my name on cake he turned & went back but came back through saying nothin with another employee following him never looked at me or acknowledged i was there then a female with headphones fir drive through I said excuse me I'm just here to pick up a cake the last time I was here you people took forever to wait on,me also I'm the only 1 here anyway she was so rude asked my name checked me out with no talk or I'm sorry NO smile or thank you ..they all looked like they was the unhappyest people I've ever ran across from customer service..
I will Never purchase from there again and it could use a cleaning also ..but if the manager of this DQ reads this I hope they fire every one of them since this must go on,alot if it's my second time with this service in 2 months .
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Paid for the $7 meal, and got 12 fries! I'm sorry but that's unacceptable. What am I paying for????? The box?
Atmosphere: 2
Food: 2
Service: 3
My chocolate ice cream cone was almost like having a malt in a cone form not much like an ice cream cone at all and my french fries were way too salty
Atmosphere: 4
Food: 2
Service: 4
Once upon a time in America, one could get a blizzard treat from a dairy queen. Those days are gone. As a 35 year customer of dairy queen, I must say I no longer have reason to frequent this business. First, the blizzard has a consistency thicker than that of a milkshake to ensure the product is properly scoopable with the standard issue super-long red spoon that comes with said blizzard when purchased at a DQ near you. The blizzard flip was a double-check to ensure product integrity within full view of the customer. Secondly, when looking down at my milky m&m soup in the drive-thru, I am reminded that an m&m blizzard has always been made with vanilla ice cream, yet I'm looking at a chocolatey milk soup instead. Finally, the flavor of the ice cream is all wrong. Within a minute of receiving my "blizzard", I try and fail to stand up my spoon in it (meaning the product was certainly less dense than even your average milkshake), begging the question "why give me a spoon to eat this when, in fact, this food item cannot be eaten with a spoon???" ..but, other than these minor mishaps in taste, color, consistency, flavor, and edibility of the "blizzard", as it were, my experience with the staff was wonderful. Thank you.
Atmosphere: 3
Food: 1
Service: 3
Food was great and all, but I was standing at the counter for almost 20mins with several people glancing at me but never taking my order. I would think they all at least know how to take my order no? Some of them weren’t even doing anything. I try to be positive about reviews because I worked in a restaurant before but this is crazy..
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Strip Basket
Second time this has happen to me at this location. Was in drive through, ordered something only for them to say sorry we don't have any bananas. Ok that's fine i won't order anything since you don't have what i ordered, but how in the hell are you suppose to drive away with a fence right beside your car and cars lined up behind you. They make you wait in line you have no choice. It's not right.
Atmosphere: 1
Food: 1
Service: 1
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