Order a pizza pick up. Was gave a time to pick up food wasn't ready had to wait for 20 mins after leaving they forgotten give me my 2 litter as well
Atmosphere: 1
Food: 2
Service: 1
Colby Dykstra
People are incompetent. Placed an order said it was ready showed up and did not even start the order. 3 other people were having the same issue. Terrible experience. Choose a different place to get pizza from. They should close the store if they cannot take an order.
Atmosphere: 1
Food: 1
Service: 1
Truth Be told
If it could give a zero I would decided to order again tonight even tho we are waiting for are 4 sodas from two months ago the delivery driver told us he'd be back with it but anyways today was the same thing same line and we sent it back to them to have a refund and went to the pizza hut by Walmart worth the pickup
Food: 1
Service: 1
Jarod Hussey
Give me my money you stole last night. $68.00..paid $100 cash!! NO PIZZA, NO REFUND, AND KICKED OUT OF THE STORE. I see from reviews this isn't the first incident of them stealing money...
Atmosphere: 1
Food: 1
Service: 1
LAURIE REAFSNIDER
The buffet was not replenished, pizza was cold, bread sticks and dessert sticks were hard.
Atmosphere: 2
Food: 1
Service: 2
Amber Woods
Had hair in pizza. Pop machine was out of service but as we were waiting for pizza to get done, staff used the pop machine. All bad!
Atmosphere: 1
Food: 1
Service: 1
Kristin McAllister
I will always love Pizza Hut but it's not quite as awesome as it used to be.
Richard James
This Pizza Hut location is an absolute mess. The food quality is all over the place—one day it’s tolerable, the next it’s completely inedible. The customer service is the worst I’ve experienced anywhere—rude, unhelpful, and clearly not trained. The building itself is filthy and falling apart, which says a lot about how little management seems to care. Where are the regular employees who actually knew what they were doing? Now it’s just a bunch of clueless new hires who don’t seem to have any idea how to run a shift. This place has completely gone downhill and it’s honestly embarrassing.
Atmosphere: 1
Food: 1
Service: 1
Mike Green
I’ve been a loyal customer for years, but Pizza Hut has really gone downhill lately. Customer service is practically nonexistent. The new Indian gentleman working there has been especially rude and dismissive, with no regard for basic hospitality.
The food quality is all over the place—the dough is often over-proofed or past its usable time, and it shows. I also came across concerning comments about poor food safety practices, which only adds to my hesitation.
Unfortunately, I won’t be returning and can’t recommend this location to others.
Atmosphere: 1
Food: 1
Service: 1
Joseph Dauen Sr.
The recent change in upper management has unfortunately led to the loss of many great individuals who were integral to the team’s success. This transition has not only impacted morale but has also raised serious concerns about food safety. The new regional manager appears to take these standards for granted, which is deeply concerning for both employees and customers. Proper food handling and safety protocols should be a top priority, and the lack of attention in this area reflects poorly on leadership. If these issues are not addressed, it could have long-term consequences for the organization.
The recent change in upper management has unfortunately led to the loss of many great individuals who were integral to the team’s success. This transition has not only impacted morale but has also raised serious concerns about food safety. The new regional manager appears to take these standards for granted, which is deeply concerning for both employees and customers. Proper food handling and safety protocols should be a top priority, and the lack of attention in this area reflects poorly on leadership. If these issues are not addressed, it could have long-term consequences for the organization.
Atmosphere: 1
Food: 1
Service: 1
Debra Darr
Ever since the new managers took over pizza hut has gone way down. I can't believe Joe is not there anymore and from what I've been hearing I don't blame him. Poor quality, poor service!
Atmosphere: 1
Food: 1
Service: 1
Megan H
I ordered a large pepperoni cheese stuffed they had to remake mine and few other customers cause they burnt our pizzas my pizza was supposed to be done by 550 didn’t get ours til 6:12pm and they didn’t even make it right called 6 times and they didn’t even answer there phones! Not happy!!
Phil & Shauna Small
Pickup is ALWAYS delayed. And I observe a mistake made on another order every time I am waiting for my food.
Atmosphere: 3
Food: 4
Service: 1
Dave Jensen
Waited an hour, for pickup. Then they made the wrong food. And all I got was a simple sorry. Terrible staff.
Order a pizza pick up. Was gave a time to pick up food wasn't ready had to wait for 20 mins after leaving they forgotten give me my 2 litter as well
Atmosphere: 1
Food: 2
Service: 1
People are incompetent. Placed an order said it was ready showed up and did not even start the order. 3 other people were having the same issue. Terrible experience. Choose a different place to get pizza from. They should close the store if they cannot take an order.
Atmosphere: 1
Food: 1
Service: 1
If it could give a zero I would decided to order again tonight even tho we are waiting for are 4 sodas from two months ago the delivery driver told us he'd be back with it but anyways today was the same thing same line and we sent it back to them to have a refund and went to the pizza hut by Walmart worth the pickup
Food: 1
Service: 1
Give me my money you stole last night. $68.00..paid $100 cash!! NO PIZZA, NO REFUND, AND KICKED OUT OF THE STORE. I see from reviews this isn't the first incident of them stealing money...
Atmosphere: 1
Food: 1
Service: 1
The buffet was not replenished, pizza was cold, bread sticks and dessert sticks were hard.
Atmosphere: 2
Food: 1
Service: 2
Had hair in pizza. Pop machine was out of service but as we were waiting for pizza to get done, staff used the pop machine. All bad!
Atmosphere: 1
Food: 1
Service: 1
I will always love Pizza Hut but it's not quite as awesome as it used to be.
This Pizza Hut location is an absolute mess. The food quality is all over the place—one day it’s tolerable, the next it’s completely inedible. The customer service is the worst I’ve experienced anywhere—rude, unhelpful, and clearly not trained. The building itself is filthy and falling apart, which says a lot about how little management seems to care. Where are the regular employees who actually knew what they were doing? Now it’s just a bunch of clueless new hires who don’t seem to have any idea how to run a shift. This place has completely gone downhill and it’s honestly embarrassing.
Atmosphere: 1
Food: 1
Service: 1
I’ve been a loyal customer for years, but Pizza Hut has really gone downhill lately. Customer service is practically nonexistent. The new Indian gentleman working there has been especially rude and dismissive, with no regard for basic hospitality.
The food quality is all over the place—the dough is often over-proofed or past its usable time, and it shows. I also came across concerning comments about poor food safety practices, which only adds to my hesitation.
Unfortunately, I won’t be returning and can’t recommend this location to others.
Atmosphere: 1
Food: 1
Service: 1
The recent change in upper management has unfortunately led to the loss of many great individuals who were integral to the team’s success. This transition has not only impacted morale but has also raised serious concerns about food safety. The new regional manager appears to take these standards for granted, which is deeply concerning for both employees and customers. Proper food handling and safety protocols should be a top priority, and the lack of attention in this area reflects poorly on leadership. If these issues are not addressed, it could have long-term consequences for the organization.
Restaurantji Recommends
The recent change in upper management has unfortunately led to the loss of many great individuals who were integral to the team’s success. This transition has not only impacted morale but has also raised serious concerns about food safety. The new regional manager appears to take these standards for granted, which is deeply concerning for both employees and customers. Proper food handling and safety protocols should be a top priority, and the lack of attention in this area reflects poorly on leadership. If these issues are not addressed, it could have long-term consequences for the organization.
Atmosphere: 1
Food: 1
Service: 1
Ever since the new managers took over pizza hut has gone way down. I can't believe Joe is not there anymore and from what I've been hearing I don't blame him. Poor quality, poor service!
Atmosphere: 1
Food: 1
Service: 1
I ordered a large pepperoni cheese stuffed they had to remake mine and few other customers cause they burnt our pizzas my pizza was supposed to be done by 550 didn’t get ours til 6:12pm and they didn’t even make it right called 6 times and they didn’t even answer there phones! Not happy!!
Pickup is ALWAYS delayed. And I observe a mistake made on another order every time I am waiting for my food.
Atmosphere: 3
Food: 4
Service: 1
Waited an hour, for pickup. Then they made the wrong food. And all I got was a simple sorry. Terrible staff.
Service: 1
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