Visit your location yesterday 1.30.25 please I understand waste,food cost but at what cost to your guests. Please serve fresh Hamburger Buns. It's either right or wrong.
Atmosphere: 3
Food: 2
Service: 4
Larissa Morrison
This location has a limited lot size and is up in a hill as compared to all the other Council Bluffs locations. It is handicap accessible and was surprisingly clean inside during the lunch rush. I placed a big order and didn't have too long to wait. There were zero mistakes, and everything was hot and fresh. It has been a long time in the Council Bluffs/Omaha area that a visit like this has occurred. Employees were friendly and professional. Excellent visit. I also tried those new Pickle fries. Wow! They were amazing for fast food.
Kid-friendliness: They had a mountain of King crowns available for children and at this time were giving out Addams Family toys in the kid meals.
Wheelchair accessibility: Built-in curb incline on the outside. Inside there are handicap accessible restrooms and plenty of room to maneuver the dinning room.
Atmosphere: 5
Food: 5
Service: 5
Brice Johnson
Great people please give them a raise they do there job well
Atmosphere: 5
Food: 4
Service: 5
Kevin
It’s almost as if they are playing a game to not take your order. There was TWO people trying to get food. They made us wait for 15 minutes. I just drove off
Service: 1
Jake Archer
Absolutely horrible service from management. The lady working the drive thru was nice.
Atmosphere: 1
Food: 3
Service: 1
Jamie
They hide inside and don't take your order if you go past 10pm. Sat in line waiting for 10 minutes and no one came on. Drove by the window and saw them back in the kitchen. They do not close until midnight, but clean up early.
Atmosphere: 1
Food: 1
Service: 1
Candace Troxel
To the girl that handed me my food with the worst attitude after snatching my card out of your co workers hand. If you can’t talk back to your customers when they ask a question and communicate properly, you shouldn’t work in customer service. The attitude to anyone was ridiculous.
Atmosphere: 2
Food: 5
Service: 1
Tim Richardson
Clean, Friendly Prompt service. Food was great, Nice to get a sandwich that is not dry.
Ordered 3 king jr meals and a bacon king meal medium with a Dr Pepper, everything was fine until they handed me one king jr meal and a big bad full of stuff so I told them I was missing 2 more king jr meals and that the bag they handed me wasn’t mine, they immediately became upset and the guy at the window took the bag back while the 2 girls in the background made sly comments and rude remarks they handed me finally / more king jr meals and a bag with my bacon king burger in it but not my medium fries and I told them it was missing the medium French fry to which the girl yelled “DIDNT YOU GET 2 FRIES IN THE OTHER BAG” the guy taking orders said “the other bag I took back!” They then ignored me for 3 minutes making comments and giving me dirty looks as I waited for the medium fry then the guy comes over with more meals as to which I reply “all I needed was my medium fry” and he turns around visibly annoyed and tells “ALL SHE NEEDED WAS A MEDIUM FRY” and he set the bags down and finally gives me my medium fry. I’m scared to eat my food because of the comments that were made. So upset because I go here all the time . And I’ve NEVER been treated this badly!
Atmosphere: 1
Food: 1
Service: 1
BillieJean
They simply do not care. Ordered a cheeseburger, the employee couldn't seem to muster the energy to speak to me, smile, nothing. Just handed me my food and walked away. My cheeseburger had no cheese, almost no ketchup, they just don't care.
Atmosphere: 2
Food: 1
Service: 1
Jerry Swift
Read the screen and what it says when constructing sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Paul Maxwel
Pulled up at 6am in the morning with a big truck and they let me in and good customer
Visit your location yesterday 1.30.25 please I understand waste,food cost but at what cost to your guests. Please serve fresh Hamburger Buns. It's either right or wrong.
Atmosphere: 3
Food: 2
Service: 4
This location has a limited lot size and is up in a hill as compared to all the other Council Bluffs locations. It is handicap accessible and was surprisingly clean inside during the lunch rush. I placed a big order and didn't have too long to wait. There were zero mistakes, and everything was hot and fresh. It has been a long time in the Council Bluffs/Omaha area that a visit like this has occurred. Employees were friendly and professional. Excellent visit. I also tried those new Pickle fries. Wow! They were amazing for fast food.
Kid-friendliness: They had a mountain of King crowns available for children and at this time were giving out Addams Family toys in the kid meals.
Wheelchair accessibility: Built-in curb incline on the outside. Inside there are handicap accessible restrooms and plenty of room to maneuver the dinning room.
Atmosphere: 5
Food: 5
Service: 5
Great people please give them a raise they do there job well
Atmosphere: 5
Food: 4
Service: 5
It’s almost as if they are playing a game to not take your order. There was TWO people trying to get food. They made us wait for 15 minutes. I just drove off
Service: 1
Absolutely horrible service from management. The lady working the drive thru was nice.
Atmosphere: 1
Food: 3
Service: 1
They hide inside and don't take your order if you go past 10pm. Sat in line waiting for 10 minutes and no one came on. Drove by the window and saw them back in the kitchen.
They do not close until midnight, but clean up early.
Atmosphere: 1
Food: 1
Service: 1
To the girl that handed me my food with the worst attitude after snatching my card out of your co workers hand. If you can’t talk back to your customers when they ask a question and communicate properly, you shouldn’t work in customer service. The attitude to anyone was ridiculous.
Atmosphere: 2
Food: 5
Service: 1
Clean, Friendly Prompt service. Food was great, Nice to get a sandwich that is not dry.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Whopper Sandwich, Flame Grilled Beef
They forget something in the food most of the time
Or the order will miss something
Just check your order before you leave
Parking: Always empty
Wheelchair accessibility: No wheelchair accessible
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Whopper
It's Burger King, What can I say?
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Ordered 3 king jr meals and a bacon king meal medium with a Dr Pepper, everything was fine until they handed me one king jr meal and a big bad full of stuff so I told them I was missing 2 more king jr meals and that the bag they handed me wasn’t mine, they immediately became upset and the guy at the window took the bag back while the 2 girls in the background made sly comments and rude remarks they handed me finally / more king jr meals and a bag with my bacon king burger in it but not my medium fries and I told them it was missing the medium French fry to which the girl yelled “DIDNT YOU GET 2 FRIES IN THE OTHER BAG” the guy taking orders said “the other bag I took back!” They then ignored me for 3 minutes making comments and giving me dirty looks as I waited for the medium fry then the guy comes over with more meals as to which I reply “all I needed was my medium fry” and he turns around visibly annoyed and tells “ALL SHE NEEDED WAS A MEDIUM FRY” and he set the bags down and finally gives me my medium fry. I’m scared to eat my food because of the comments that were made. So upset because I go here all the time . And I’ve NEVER been treated this badly!
Atmosphere: 1
Food: 1
Service: 1
They simply do not care. Ordered a cheeseburger, the employee couldn't seem to muster the energy to speak to me, smile, nothing. Just handed me my food and walked away. My cheeseburger had no cheese, almost no ketchup, they just don't care.
Atmosphere: 2
Food: 1
Service: 1
Read the screen and what it says when constructing sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Pulled up at 6am in the morning with a big truck and they let me in and good customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Had a blast with my son
Atmosphere: 5
Food: 5
Service: 5
Loading...