Burger King
2608 S 24th St, Council Bluffs
(712) 323-0461
Recent Reviews
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Burger King used to be good now. They just hire people that don't care about the food that's serving for the last couple years. I've been traveling the United States. Stopping at Burger King's just to get one specific sandwich. The original chicken sandwith Mayonnaise only., It never comes out right Either soggy from Being reheated are cold
Atmosphere: 2
Food: 2
Service: 2
Make sure you check everything!!! First they didn't give us the tots and after waiting an additional 25 minutes They gave the wrong size tots. Onion rings were soggy after I asked for extra crispy.... Absolutely awful!!!
Atmosphere: 3
Food: 1
Service: 1
Way more personal experience that u would expect from burger King... good job to the staff this Sunday night.. ps food was fresh and fries were hot too
Atmosphere: 5
Food: 5
Service: 5
Terrible horrible food and robbed my bank account more than once and can't dispute it because Muslim people talking repeat them selfs over and over and won't give it back
Says open 24 hours and says hours were confirmed 2 weeks ago, but the place isn't open at night. They are open 12 hours, not 24 hours
Atmosphere: 1
Food: 1
Service: 1
I work close by. But the last 3 times I stop by for breakfast food was cold and didn't have it my way. Today was the last day for me.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
I will never come back. The order was wrong for the second time. Terrible.
Atmosphere: 2
Food: 1
Service: 2
If I could leave a minus I would the food was just plain nasty you couldn't eat it. Ordered fries didn't get them. Ordered a Philly wrap that was on there web site but when we got there to pick it up they said they didn't have them Ordered chicken fries requested ranch dressing they said you have to pay for it but on there site you get 2 for free that's all I ask for. Someone needs to go there and train these employees
Always have the worst customer service every time. Tonight all employees just staying around and not one of them would take order. It's like that every single time you go there
After reading the reviews on this place I won’t waste my time going there!
Restaurantji Recommends
Came in and the employees would rather play around and cuss instead of being professional, employees walking around in the back wearing flip flops, and in the end they still messed up my order.
Atmosphere: 1
Food: 2
Service: 1
Been waiting over 15 minutes for my order in the drive thru. Was late for work as I had already paid. People inside were getting their food first.
Atmosphere: 3
Food: 3
Service: 1
Blue haired manager was very rude and barking orders at the employees, we had 3 different people talk to us and another employee was clearly trying to cooperate but she was yelling at her and confusing her on what to tell us because they still hadn’t cooked our burgers after 7 minutes. As a fast food worker myself I wouldn’t let her do that and If I come here again I hope she’s not there.
Atmosphere: 1
Food: 2
Service: 1
I want to give a blessed, great and loud shout out to all of the following workers :DESTINY, AMANDA, CHERYL,KYLEIGH, AND ARTHUR AND IF I MISSED ANYONE MAKING THE FOOD THEY ARE INCLUDED TOO!!.
THIS ENTIRE CREW IS NOT ONLY RESPECTABLE IN THEIR SERVICE, BUT THEY ARE EXPEDIENT, ON PAR WITH ORDERS, FOOD IS MADE FRESH AND TO EXCELLENCE. THEY WENT ABOVE AND BEYOND TO MAKE SURE OUR FRIES, WHICH BY THE WAY ARE THE BEST AT THIS LOCATION IN THE STATE OF Nebraska. AS A TEAM AND INDIVIDUALS WHO ARE RESPECTABLE, POLITE, AND CHEERFUL, THEY GO ABOVE AND BEYOND.
MY HUSBAND IS AN OVER THE ROAD TRUCK DRIVER AND I AM A MILITARY VETERAN. Mostly AT OTHER BURGER KINGS WE ARE Treated RUDELY. THIS LOCATION THEY LOOK AT Everyone WITH KINDNESS AND COMPASSION. WHEN ASKING FOR SOMETHING THEY APOLOGIZE AND CORRECT WITHOUT IGNORANCE OR UNAPPRECIATED FACIAL Expressions OR EYE ROLLS. THEY SMILE WITH REAL Enthusiasm AND JUST TAKE CARE OF US Customers.
AS I WAS WAITING FOR MY FOOD, I ACTUALLY Didn't ASK IN THE GREATEST WAY FOR FRIES TO BE FRESH, BUT THEY CHANGED MY MOOD WITH A SMILE and STAYING WITH RESPECT, FROM EVERYONE. I ALSO OBSERVED THE OTHER TRANSACTIONS GOING ON AROUND ME FROM THE OTHER Customers AT THIS BK. ALL OF THE ABOVE MENTIONED, THEIR SERVICE IS Honorable AND Commendable. A service from each one individually Of excellence and as a team.
Thank you for making our lunch hOt and fresh, taste to perfection, and in a fashionable and timely manner. The fries tasted so good I ate almost all of them before my family and I unwrapped/opened our food to eat. Thank you for your professionalism, courtesy, and smiles that made our day much more bright. Thank you for being the #1 BK in the state, in our opinion. God bless.
Also we are here yesterday as well and the service was just as much of excellence last night as it was for lunch today. We are last night around 620 pm. Shout out to the night crew as well for being a commendable, honorable, and respectable team. Food made to excellence and positive bright attitudes. ✌️🙂✝️
Parking: Plenty of parking spaces as it's also a truck stop SAPP Brothers.
Kid-friendliness: They greet each child with respect and a great big smile with a BK crown.
Wheelchair accessibility: If you are in a wheel chair they have handi capped parking and if you dine in you have access to remain in your wheelchair and eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Halloween Whopper, Whopper Meal 5 with App, Onion Rings, Flame Grilled Beef, Whopper Jr, Whopper Patty, BK Chicken Fries, Whopper
For 3 sandwiches and 1 fry and 1 onion ring we waited almost 45mins in the drive through while multiple staff just stood there laughing and joking around
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Chicken Sandwich and Fries, Onion Rings
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